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evilivor – 7 minutes ago »
Followed all the directions in an email from Freesat this evening but still no Showcase/On Demand.
A week with a hobbled box at this stage.
Might be interesting to know what the directions were.
JamesB – 2 hours ago »
Icons have reappeared on Showcase and On Demand. Not, so far, on the EPG.
EPG icons have now returned.
evilivor – 7 minutes ago »
Followed all the directions in an email from Freesat this evening but still no Showcase/On Demand.
A week with a hobbled box at this stage.
Might be interesting to know what the directions were.
Check if On Demand & showcase is now working.
Place the box in standby and wait for 10 mins. (note: There should not be any impending recordings)
Take the power connector out (wait for 30secs)
Place the power connector in (wait until the red light on the box appears)
Take the box out of standby
Press the exit key when you see the freesat home screen.
Wait for 5 mins. Then check On Demand and showcase is now there
Thanks evilivor.
Suggest you try booting first thing tomorrow.
Thanks evilivor.
Suggest you try booting first thing tomorrow.
Rebooting as normal or a factory reset?
The player icons are now back along with showcase and I haven’t had to do a thing. The programme indents are still in a plain text format though. Perhaps this is a new format for the indents and isn’t a fault at all?
Faust – 9 minutes ago »
The player icons are now back along with showcase and I haven’t had to do a thing. The programme indents are still in a plain text format though. Perhaps this is a new format for the indents and isn’t a fault at all?
They’re known as idents, not indents. And they’re unchanged.
The EPG idents reappeared on my box gradually during an hour or so after the OnDemand icons had resurfaced. Probably float down as the EPG is updated
evilivor – 1 hour ago »
Thanks evilivor.
Suggest you try booting first thing tomorrow.
Rebooting as normal or a factory reset?
Normal.
JamesB – 1 hour ago »
Faust – 9 minutes ago »
The player icons are now back along with showcase and I haven’t had to do a thing. The programme idents are still in a plain text format though. Perhaps this is a new format for the idents and isn’t a fault at all?
They’re known as idents, not indents. And they’re unchanged.
The EPG idents reappeared on my box gradually during an hour or so after the OnDemand icons had resurfaced. Probably float down as the EPG is updated
So when you say they are back, are we talking about in their corporate logo guise? I hadn’t lost them in the first place it’s simply that instead of the branded recognisable idents they are all in the same plain text format.
All the logos have now returned on my box also and I didn’t do a reboot etc.
Everything seems to be working on my 1010S now without doing anything more than putting it into standby when not in use. I never saw it working before so have nothing to compare to, but from what I’ve read on here it sounds like it’s all as it should be.
REPASSAC – 15 hours ago »
Reffub – 7 hours ago »
Showcase & OnDemand both unavailable, I’m back to getting the connect message.
It was all working fine for a week or so.
(Old box)
After JamesB’s step forward, is there any change on your unit?
Still nothing yesterday, but after unplugging it this morning both showcase and OD reappeared. (Second time I’ve done that to get them working) Hopefully that’s it now and no more unplugging will be needed.
Faust – 10 hours ago »
JamesB – 1 hour ago »
Faust – 9 minutes ago »
The player icons are now back along with showcase and I haven’t had to do a thing. The programme idents are still in a plain text format though. Perhaps this is a new format for the idents and isn’t a fault at all?
They’re known as idents, not indents. And they’re unchanged.
The EPG idents reappeared on my box gradually during an hour or so after the OnDemand icons had resurfaced. Probably float down as the EPG is updated
So when you say they are back, are we talking about in their corporate logo guise? I hadn’t lost them in the first place it’s simply that instead of the branded recognisable idents they are all in the same plain text format.
Original branded icons. Eg Channel 4 HD is fancy 4 with superscript hd.
“Original branded icons” (not that original but I know what you mean)
I’m not really that bothered but I think “Ident” or Station Identification Logo sounds much better.
Arrived home from the office this evening and everything is now back to normal.
Does any one know what the issue was. I read some mention of Humax servers. This peaked my attention as I wasn’t actually aware the functionality of the box is dependant on Humax’s servers.
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