help – unable to use ondemand or showcase

Forum Forums Freesat HD HDR 1000, 1010, 1100S help – unable to use ondemand or showcase

Viewing 15 posts - 361 through 375 (of 935 total)
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  • #55158
    Anonymous
    Inactive

    Is it just me or are updates becoming more unreliable? Apple has just made the most appalling mess of iOS 8 which for them is unusual and MS made a cock up with an update a few weeks back, now this on the 1000s.

    Something else I’ll never understand is the practice of unplugging a PVR and router at bedtime. Why would you do this, especially the router?

    #55159
    grahamlthompson
    Participant

    Faust – 3 minutes ago  » 

    Is it just me or are updates becoming more unreliable? Apple has just made the most appalling mess of iOS 8 which for them is unusual and MS made a cock up with an update a few weeks back, now this on the 1000s.

    Something else I’ll never understand is the practice of unplugging a PVR and router at bedtime. Why would you do this, especially the router?

    In this case the update doesn’t seem to be the issue. All the activity to fix seems to at the freesat servers end.

    #55160
    Anonymous
    Inactive

    There still appears to be a lot of mis-steps by well known companies which hardly inspires confidence.

    #55161
    Anonymous
    Inactive
    Quote:
    Also missing epg icons.

    Yes. And on Recordings list.

    Quote:
    Enter On Demand without pressing OK, select the few blank thumbnails no way of telling what you have selected.

    Yes.

    Quote:
    Press OK now enter On Demand blank thumbnails now identified by info message

    Yes.

    Quote:
    All functions appear to be working OK though.

    Yes.

    Quote:
    My box hasn’t been unpowered since first boot and having to re-connect but has been in sby for a while until a re-boot when a timed recording was underway.

    My box hasn’t been unpowered since the update. In sby each night.

    #55162
    Anonymous
    Inactive

    Faust – 38 minutes ago  » …the practice of unplugging a PVR and router at bedtime. Why would you do this, especially the router?

    Equally why not?

    I have an extensive network covering 8 rooms, with switches in each room. I only power up the room switch when required and I like to switch off the router (together with my PC, printer etc) when there is a prolonged period of non-use. I have no need for it during that time. So I’m looking for a cogent reason why I should not do this.

    #55163
    grahamlthompson
    Participant

    JamesB – 23 minutes ago  » 

    Quote:
    Also missing epg icons.

    Yes. And on Recordings list.

    Quote:
    Enter On Demand without pressing OK, select the few blank thumbnails no way of telling what you have selected.

    Yes.

    Quote:
    Press OK now enter On Demand blank thumbnails now identified by info message

    Yes.

    Quote:
    All functions appear to be working OK though.

    Yes.

    Quote:
    My box hasn’t been unpowered since first boot and having to re-connect but has been in sby for a while until a re-boot when a timed recording was underway.

    My box hasn’t been unpowered since the update. In sby each night.

    Identical to mine. Epg icons missing everywhere.

    #55164
    Anonymous
    Inactive

    Hazarding a guess – the random-seeming problems with disappearing graphics may indeed be the fault of the update, since it seems the behaviour has changed when box is brought up before network.

    But the problem of not being able to access Showcase and OnDemand is or was as you say entirely server-side and may now be fixed.

    #55165
    Anonymous
    Inactive

    As well as my HDR-1000S I also have a HB-1000S in the bedroom (with disk attached). From time to time in the night, on visits to a small room, I have noticed it is powered-up in the wee hours. There is no indication on the unit but I see the reflection of the network port LED on the wall. (normally off in standby).

    No idea what it is doing, but the unit is rarely used and for sure it is not frequent.

    #55166
    Anonymous
    Inactive

    REPASSAC – 1 minute ago  » 

    As well as my HDR-1000S I also have a HB-1000S in the bedroom (with disk attached). From time to time in the night, on visits to a small room, I have noticed it is powered-up in the wee hours. There is no indication on the unit but I see the reflection of the network port LED on the wall. (normally off in standby).

    No idea what it is doing, but the unit is rarely used and for sure it is not frequent.

    Be interesting to see if the graphics return overnight.

    #55167
    grahamlthompson
    Participant

    JamesB – 17 minutes ago  » 

    Hazarding a guess – the random-seeming problems with disappearing graphics may indeed be the fault of the update, since it seems the behaviour has changed when box is brought up before network.

    But the problem of not being able to access Showcase and OnDemand is or was as you say entirely server-side and may now be fixed.

    Doing nothing other than just watching the box and awaiting what happens tomorrow.

    #55168
    Anonymous
    Inactive

    Ditto

    #55169
    Anonymous
    Inactive

    Pollensa1946 – 2 hours ago  » 

    Faust – 38 minutes ago  » …the practice of unplugging a PVR and router at bedtime. Why would you do this, especially the router?

    Equally why not?

    I have an extensive network covering 8 rooms, with switches in each room. I only power up the room switch when required and I like to switch off the router (together with my PC, printer etc) when there is a prolonged period of non-use. I have no need for it during that time. So I’m looking for a cogent reason why I should not do this.

    Well in my particular case the router is combined with my Time Capsule so shutting that down is not what I want. Then there is my Mobile phone. We don’t get a good 3G signal in the house so my phone uses an app that routes 3G via wireless, so again the router is needed. Next there is my Sonos soundbar which relies on wireless, then my NAS needs wireless not forgetting my Apple TV and DLNA devices. Reconnecting all these devices successfully after a router power down can sometimes be problematic.

    I want a connected home not a disconnected home.

    #55170
    Anonymous
    Inactive

    Sorry, your argument fails completely as it relates to me.

    Only one example, why on earth would I want my mobile phone on when I go to sleep, in fact that’s another device I switch off at night.

    I never have problems connecting my many devices after a power down (except of course the latest problems with the Humax), but then they are all ethernet connected, and my home is fully connected when I want it to be.

    #55171
    Anonymous
    Inactive

    Pollensa1946 – 21 minutes ago  » 

    Sorry, your argument fails completely as it relates to me.

    Only one example, why on earth would I want my mobile phone on when I go to sleep, in fact that’s another device I switch off at night.

    I never have problems connecting my many devices after a power down (except of course the latest problems with the Humax), but then they are all ethernet connected, and my home is fully connected when I want it to be.

    I would say you are in a minority to be fair. I suspect if you polled a thousand people if they switched off their routers at night only a tiny tiny percentage would do so. Mobile phone on at night you ask. Well one of our daughters is currently working abroad so like any parent you tend to worry (or at least the wife does) we don’t have a phone upstairs. If my daughter wants to access data off the NAS whilst abroad the router has to be connected. Don’t tell me, you would power down the NAS too?

    Sonos devices can be problematic if used with Homeplugs etc. as they are specifically designed to be wireless.

    Oh, BTW Mac computers are meant to sleep not shut down so that too needs the router connected. You really need to get into this connected world. :D

    #55172
    Anonymous
    Inactive

    JamesB – 11 hours ago  » 

    REPASSAC – 1 minute ago  » 

    As well as my HDR-1000S I also have a HB-1000S in the bedroom (with disk attached). From time to time in the night, on visits to a small room, I have noticed it is powered-up in the wee hours. There is no indication on the unit but I see the reflection of the network port LED on the wall. (normally off in standby).

    No idea what it is doing, but the unit is rarely used and for sure it is not frequent.

    Be interesting to see if the graphics return overnight.

    Answer: no.

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