- This topic has 20 replies, 8 voices, and was last updated 13 years ago by
.
-
Posts
-
Thank you all very much for giving up your time to help me. I can’t get out of the Wizard screen . If I press Detection it just goes on and on.
nanacarol – 2 hours ago »
Yes, it is my daughter’s postcode in England and I haven’t changed it since I have been here. I am wondering if the aerial connection on the roof was disturbed by the blizzard, but I did get ITV after a day. I wish I had not bothered trying to reset it! I am trying to watch on line with iportal but my computer keeps freezing so I have to turn off and start again!
It does seem as though you will need your dish realigning.
grahamlthompson – 4 hours ago »
Exit from the freesat setup routines and choose manual tune, select transponder (rather than all) 11427 (11428) H and post signal strength and quality). If this is poor show the sat guy this and he should be able to slightly re-align the dish. If he has other customers with Freesat kit he will probably be au-fait with the problem anyway.
Graham is absolutely spot-on with how important proper dish alignment is.
When me and my landlord were swapping the single LNB on the minidish for a quad LNB (two single feeds for two separate rooms, one double feed for the Foxsat) the signal strength/quality was 75-80% on the main channels using 5m coax leads. This was pretty good, but after changing the angle a mere few degrees we were able to get 95-100% on most channels. The dish is now optimally aligned for Freesat 28.5E and barring extremely bad weather like last night’s short but violent rain/thunder/lightning storm never breaks up.
I will just have to go ‘cold turkey’ with no TV until this holiday is over (Nov. 1st is Remembrance Day in France, everything shut.) I asked the company that manages the block of flats if I could put the dish on the balcony, which faces South, but they won’t allow it. I can understand why. At the moment, I am the only person who needs a separate dish as all the other residents are French, but they said that in future they might get owners from other European countries who would all want their own dishes. An expat’s life is not without problems – but I do live in a spectacularly beautiful spot.
I am embarrassed to admit my stupidity, but it might help someone else, so here goes. After a week with no TV, I finally had a visit from an engineer yesterday. He found the page where my postal code had been rejected as invalid, and put in the code without any space between the two sets of letters and numbers. At once, I had my full service back.
In my own defence, I must say that it did say on the page that spaces should be used.
He charged me €60 – he was with me only ten minutes, but as I live outside an isolated village he had a one hour round trip, so he was not overcharging me.
In your place I would be thinking of claiming the charge back from Humax.
- You must be logged in to reply to this topic.