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Thanks for the reply.
We tried that and while the channels are now back on my TV and the 4000T after changing the setting, it still only works when his PVR is switched off – switch it on again and I (and he too funnily enough) lose the channels again.
MIB – 16 minutes ago »
Thanks for the reply.
We tried that and while the channels are now back on my TV and the 4000T after changing the setting, it still only works when his PVR is switched off – switch it on again and I (and he too funnily enough) lose the channels again.
Look for similar options on all of your devices.
I’ve looked on my TV and my 4000T and can’t find the option for either…
Just retuned my box and I can no longer receive any of the channels 3, 4 or 5.
Freeview 5000T box
Today is the day I was supposed to retune my TV so I did and now I’ve LOST 35 of my 150 channels – everything on UHF ch 35 (see previous post) and a load more, including HD channels.
Meanwhile my 4000T simply says “No single being received” for said channels.
What a costly update this was…
MIB – 2 minutes ago »
Today is the day I was supposed to retune my TV so I did and now I’ve LOST 35 of my 150 channels – everything on UHF ch 35 (see previous post) and a load more, including HD channels.
Meanwhile my 4000T simply says “No single being received” for said channels.
What a costly update this was…
The transmitter you are using would help us to help you.
Crystal Palace.
Give Digital UK a call.
I’ve been told they may upgrade aerial free if this is your only
TV (No cable or sat)
Viewers reliant on DTT who are unable to restore those services affected after a retune as a result of
these changes may be eligible for in-home support. In the first instance, all viewers should be directed to freephone 0808 100 0288.
Give Digital UK a call.
I’ve been told they may upgrade aerial free if this is your only
TV (No cable or sat)
Viewers reliant on DTT who are unable to restore those services affected after a retune as a result of
these changes may be eligible for in-home support. In the first instance, all viewers should be directed to freephone 0808 100 0288.
MIB – 17 hours ago »
Crystal Palace.
Guessing you have a group A aerial. The frequency changes for COM 7 and COM 8 are out group for a group A.
You will most likely need a wideband like a log 36 or B or E group aerial.
If you are on a communal system the building services company should change the aerial.
Yup. Our aerial is the same one since we moved into this house back in 1982… 😯
Anyway, we called the Freeview helpline and we’re waiting for a tech guy to call us back it does look like a new aerial is needed. Our local Maplin has a suitable aerial (just one left) so I hope they store doesn’t close down if/when we need to buy it… 😳
Bear in mind that the new frequencies for 7 and 8 are temporary – they will eventually be closed down altogether (say 2-4 years max).
All the other muxes are in band A and should be fine from your aerial so the question is do you want these channels enough to justify the cost of aerial replacement which will be redundant in 2-4 years?
We’re in the same boat but it’s a temporary house and we rarely record HD (harder to stream round the house we I do with a LOT of stuff I watch) so I am not going to bother. The reception always was marginal but I have not had time to check what it is like now yet.
jaeger – 3 hours ago »
Give Digital UK a call.
I’ve been told they may upgrade aerial free if this is your only
TV (No cable or sat)
Viewers reliant on DTT who are unable to restore those services affected after a retune as a result of
these changes may be eligible for in-home support. In the first instance, all viewers should be directed to freephone 0808 100 0288.
Sorry for not replying earlier, I somehow missed this post. We do have other options (but can’t record from them. long story) so we don’t qualify for that.
andyhurley – 47 minutes ago »
Bear in mind that the new frequencies for 7 and 8 are temporary – they will eventually be closed down altogether (say 2-4 years max).
All the other muxes are in band A and should be fine from your aerial so the question is do you want these channels enough to justify the cost of aerial replacement which will be redundant in 2-4 years?
For us yes because a lot of the channels we frequently watch are affected plus 2-4 years is still plenty of TV!
MIB – 3 hours ago »
Yup. Our aerial is the same one since we moved into this house back in 1982… 😯
Anyway, we called the Freeview helpline and we’re waiting for a tech guy to call us back it does look like a new aerial is needed. Our local Maplin has a suitable aerial (just one left) so I hope they store doesn’t close down if/when we need to buy it… 😳
I can recommend one of these. You can easily add a mast head amp and remote power supply if you need one.
grahamlthompson – 32 minutes ago
I can recommend one of these. You can easily add a mast head amp and remote power supply if you need one.
https://www.amazon.co.uk/AERIAL-STUB-TUNING-LTE-AT800-V10-36L-VISION/dp/B0118KKW0S
Thanks.
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