Recording/Pause TV Problem

Forum Forums Freesat HD HDR 1000, 1010, 1100S Recording/Pause TV Problem

Viewing 11 posts - 16 through 26 (of 26 total)
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  • #89614
    Anonymous
    Inactive

    But it still may not be the one that is got hot, but it is a bit of a clue. But what do you replace it with?

    #89615
    Anonymous
    Inactive

    Thanks for all advice given here : great stuff !!

    An overheated board component should be easy to spot but I will get the trusty multi-meter out and see if any resistors have gone open circuit.

    Replacing a resistor should not be a problem as long as it can be identified. HDR-1000S circuit diagram anyone?

    Interesting video on Youtube with a chap replacing an av drive in an HDR-1000S only to discover that the box would not recognize it. Probably the £56 replacement offer from Humax would be the better option !!

    I have noticed that WD AV drives (supposed to be good) have a 3 year warranty – speaks volumes to me about the life expectancy of PVR’s. I have also noticed that for 10% of the cost price, Richer Sounds will give a 6 year guarantee on a Humax box AND if the guarantee is not used, then the premium is refunded – surely a no brainer ?

    #89616
    Martin Liddle
    Participant

    johnway – 1 hour ago  » 

    Replacing a resistor should not be a problem as long as it can be identified. HDR-1000S circuit diagram anyone?

    I don’t think you will find a circuit diagram anywhere. If you can see a problem resistor and identify the location then someone with a healthy box may be able to measure the value.

    Probably the £56 replacement offer from Humax would be the better option !!

    It strikes me as a reasonable offer given that you have had several years service from the original box.

    #89617
    Anonymous
    Inactive

    Martin Liddle – 20 minutes ago  » 

    johnway – 1 hour ago  » 

    Replacing a resistor should not be a problem as long as it can be identified. HDR-1000S circuit diagram anyone?

    I don’t think you will find a circuit diagram anywhere. If you can see a problem resistor and identify the location then someone with a healthy box may be able to measure the value.

    Probably the £56 replacement offer from Humax would be the better option !!

    It strikes me as a reasonable offer given that you have had several years service from the original box.

    Unfortunately Humax are presently out of stock so the saga and frustration continues…….

    #89618
    Anonymous
    Inactive

    Hi Johnway, did you phone Humax Support or email? How did they come to the decision of offering a replacement? How long had you had the HDR 1000S? I’ve had mine 5 years.

    I have been talking to a friend who thinks it might be a capacitor, either in the power supply of the main board. I have absolutely no understanding of this but would be interested in comments.

    Thanks

    #89619
    grahamlthompson
    Participant

    JudyP – 1 hour ago  » 

    Hi Johnway, did you phone Humax Support or email? How did they come to the decision of offering a replacement? How long had you had the HDR 1000S? I’ve had mine 5 years.

    I have been talking to a friend who thinks it might be a capacitor, either in the power supply of the main board. I have absolutely no understanding of this but would be interested in comments.

    Thanks

    Your friend is right, as power supply eloctrolytic capacitors of poor quaulity are often an issue (especially those from one maker (Capexon). One Humax box did use these (Foxsat-HD). The internet has many links to cheaply replace these – Early Sky-HD boxes made by Thomson (no connection) had the same issue. However all the affected boxes boxes have a external power supply which delivers 12V DC to the box are effected with all the capacitors used to provide smooth DC to the box are external and easily checked by substituting a good power supply from a working box does not solve the issue. Boxes that have this issue are normally ones that convert mains AC inputs to both 5V DC and 12V DC. All the capacitors involved in the conversion from the mains AC input to smooth DC are internal. A swap to to a fully working external power supply would be an immediate fix. Basically a PVR uses two basic voltages (12V for the HDD drive motor and 5V for the electronics. 12V comes from the external power supply and is a seperate connection to the HDD. 5V is a different connection. The problem is likely connected to the 5V power rail that powers the HDD sata controller that could well be a resistor issue. A resistor a resistor is a linear device that reduces the voltage according to ohms law by the current passing through it be it AC or DC. AC current is specified by it’s RMS value (Root mean square). If you connect a DV voltmeter across a 1 ohm resistor passing 1 amp DC it will measure 1 volt. The same voltmeter designed set tomeasure ac (RMS) voltage will record 1V, In both cases the power generated in the resistor is voltage times voltage – 1 watt.

    The situation with an ac circuit with inductance and capacitance is totally different.

    A G2 box should work with suitable convertors from a car battery supply.

    #89620
    Anonymous
    Inactive

    grahamlthompson – 1 hour ago  » , In both cases the power generated in the resistor is voltage times voltage – 1 watt.

    Novel calculation GLT. I suspect you mean voltage x current = power (VxI =W). But you could use V squared/R and still come up with 1 Watt :D

    #89621
    Anonymous
    Inactive

    I emailed Humax Support with this :

    Good Afternoon,

    Two days ago both of my Humax boxes (HDR-1010S & HDR-1000S), which are on separate LNBs, lost all recordings – why? is the big question.

    I have since reset both HDR’s to factory defaults, reformatted the 1010S’ disc and power cycled both HDR’s overnight. The 1010S is now working & recording OK.

    The 1000S on the other hand does not recognise it’s internal HDD, so will not record/pause TV or allow reformatting – again, why ?

    I will greatly appreciate answers to what I have seen are not uncommon problem plus, appropriate action required to have my HDR-1000S fully functional again.

    I received this response after a few days:

    Thank you for contacting Humax.

    Sorry you are experiencing this issue.

    This would mean your HDD is faulty or a fault has developed in the software preventing the box from recognising the HDD. Sadly there is no fix for this.

    There is an out of warranty exchange service for this particular issue, if your HDD is 500gb it would cost £56 or if you have a 1TB it would cost £66 to exchange and you would get a 6 month warranty.

    I then received this from Humax Support after I advised them I wanted to take up their £56 exchange service :

    At this moment in time I have checked the stock level and we are unable to offer the exchange at this moment, it could be a few weeks as we are on a back log at the moment.

    When we are back in stock you will be notified accordingly.

    To help the process can you please provide the 14 digit serial number from your Humax box, A contact number and your full address please.

    I have owned the HDR-1000S since Nov 2015 and the HDR-1010S since July 2016.

    Hope this helps and I wish you luck JudyP.

    #89622
    Anonymous
    Inactive

    Thanks, they have now offered me the replacement, but haven’t got to the point where they say they don’t have any! Do you know if you have to send your old one back for the replacement?

    My recordings have, however, reappeared! which I see on other forum posts does happen. Not expecting it to last though. :-)

    #89623
    Anonymous
    Inactive

    Judy P, I would be very surprised if they did not want the old one back as they must obtain machines from somewhere to refurbish (especially those models which are no longer in production). I suggest you email Humax Support saying you want to take up their offer for a replacement (assuming you want to) and see what they have to say.

    As for your recordings re-appearing, this would seem to confirm the problem as being a hardware error – however, this may be either the mother board or the HDD. Personally, I would hang on for a Humax replacement box as this could work out cheaper in the long run. A refurb. box would be guaranteed to at least work for 6 months.

    Check out Richer Sounds for Humax with a 6 year guarantee if you can’t wait. Please keep us posted and good luck.

    #89624
    Anonymous
    Inactive

    JudyP – 20 hours ago  » 

    Thanks, they have now offered me the replacement, but haven’t got to the point where they say they don’t have any! Do you know if you have to send your old one back for the replacement?

    My recordings have, however, reappeared! which I see on other forum posts does happen. Not expecting it to last though. :-)

    I believe their practice is to arrange an exchange. The delivery guy will unpack the replacement and repack the old unit.

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