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As the person who started this chain, I can report that I did a factory reset after the initial set of failures, which appeared to work in as much as I got no failures for 3 weeks. But I have now had three over the last 4 days. Plus, I have had one, I think, when the machine was in standby but not recording – I say this because I have had a day when the recording list/grid switch has been reset to list part way through the day but this should only happen overnight. I am not sure how this would fit in with the theory of it being a software issue caused by a temporary glitch in reception. It seems a bit like a spontaneous reboot for no reason, but I have not had any yet when actually watching. Intriguing that a factory reset appeared to temporarily solve the problem, but infuriating that it wasn’t a permanent solution.
Sorry to hear you are still having trouble Sue.
I haven’t had anymore ‘failed recordings due to power loss’ since I wrote on this thread. I have kept a list of them though since I got my box (a year ago) to try to see if there were a pattern to them- I didn’t find one though.
Sue343 – 1 hour ago »
It seems a bit like a spontaneous reboot for no reason, but I have not had any yet when actually watching.
What you call a spontaneous reboot is the Humax software crashing and then restarting. It happens very occasionally in all PVRs and there is very little the user can do other than complain to Humax.
Anyone had anymore failed recordings due to lose of power?
I had one on Saturday 2nd November at 22.45 when recording on BBC2HD. No loss of power in the house as I was still up doing a jigsaw.
I forgot to say after looking at my list of when they’ve happened. I can see it’s nearly always between 10pm-11.30pm not sure if that is relevant at all, but what times are other peoples happening?
I’m guessing that there’s no solution to this problem then?
Christina2018 – 2 days ago »
I forgot to say after looking at my list of when they’ve happened. I can see it’s nearly always between 10pm-11.30pm not sure if that is relevant at all, but what times are other peoples happening?
I’ve had a couple recently and one of them was during the day on BBC1 hd between noon and 1pm. I can’t remember when the other one was.
I always get an ‘failed recording’ message at the start of BBC4 recordings, but they are there and play through to the end.
Just joined to say I’m having this issue over the past few weeks. Power hasn’t been off, it just fails to record with the same message.
powman1 – 2 hours ago »
Just joined to say I’m having this issue over the past few weeks. Power hasn’t been off, it just fails to record with the same message.
Please could you tell us which programmes (giving channel, time and date) failed to record properly. Also which transmitter your Humax is tuned to.
Various channels at various times from Emley Moor transmitter. Not sure how this would cause a power failure!
andyb63uk – 2 hours ago »
Various channels at various times from Emley Moor transmitter. Not sure how this would cause a power failure!
Nobody is suggesting it is actually a power failure: to try and understand the problem we need to get data about what is happening and just possibly a pattern will emerge. It would be helpful if you could post in this thread when it happens again with more precise details.
Just to add to the confusion. I’ve had problems with recordings on Forces TV indicating a power failure (Waltham transmitter). The recorded programme often doesn’t show any problems. However, I have noticed that if I go to this channel “live” I get a message about weak signal. It can take up to 30 seconds for the channel to tune in. Once it does, it seems to behave itself, and the signal is good. I suspect this might be the cause of the “power failure” message. I thought it might be connected with the multiplex being on a single frequency network but, as the problem is appearing elsewhere with other people, clearly not.
I wonder if the Humax is too keen to report problems based on the fact it hasn’t tuned in within a certain time.
andyb63uk – 4 weeks ago »
I’m guessing that there’s no solution to this problem then?
Looks that way
I had another one a couple of evenings ago.
Monday 9.23pm – I watching Cold Feet live on ITV1HD whilst recording Channel4HD and BBC1HD. Everything was fine and then the picture on Cold Feet froze for a few seconds whilst I could still hear the audio from the programme and then the box, all on it’s own accord, rebooted itself. As I was there I was able to quickly manually start recording the two programmes I had been recording which obviously stopped recording during the reboot so I only missed a minute or so. It’s my first ‘failed due to lose of power’ since November.
Christina2018 – 2 hours ago »
Monday 9.23pm – I watching Cold Feet live on ITV1HD whilst recording Channel4HD and BBC1HD. Everything was fine and then the picture on Cold Feet froze for a few seconds whilst I could still hear the audio from the programme and then the box, all on it’s own accord, rebooted itself. As I was there I was able to quickly manually start recording the two programmes I had been recording which obviously stopped recording during the reboot so I only missed a minute or so. It’s my first ‘failed due to lose of power’ since November.
I think that is the Humax software crashing and then restarting. Every PVR I have owned will do this occasionally; I assume due to a rarely experienced software bug (or bugs).
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