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Biggles – 1 hour ago »
Steve983 – 4 hours ago »
Did another manual retune. I deleted all the existing channels first. It took quite a while (hours)for the EPG to fully populate after this, then was finally able to program things for yesterday evening. Again it cut off the beginning and end of some of the programmes! Just spoke to Digital UK, they are about as helpful as a chocolate teapot! At least they confirmed I was using the right codes.
I could get a new aerial (£200) installed and point it at Midhurst which is nearer and I could buy a new Human box (£140) and still be no better off. Freeveiw sucks.
Were those programmes on channels that actually use Accurate-Recording? Tell us the programmes and somebody will no doubt tell us whether AR is used on those channels or not. I recorded some stuff from Quest a while ago and it was obvious that their implementation of AR was to start and stop at the schedule time.
What about your channels that are there one week and gone the next, were they from Rowridge? Did you have duplicates of those channels at channel numbers 800 and above?
I don’t know what AR is. Channel 4 programmes ended early, BBC2 started late. I have the Humax box set to ‘on time’ if that helps. All my channels come from Rowridge. When I do a manual search using the Midhurst codes (the nearest Transmitter to me) I get ‘no channels found’ every time, it is not pointing to Midhurst.
Not sure what 800 numbers are or how I tell if I have duplicates. Do you mean if I have channels appearing on more than one code?
It seems to me that if I can watch tv ok (apart from the channels that vanish) then it is the 9300 that is at fault.
I spoke to a techie at Humax yesterday, he blames the BBC or other broadcasters for sending incorrect signals for start & end times. From this chat I’ve now decided to
1. Format the HD
2. Drop the series link function and set the box to start early and finish late – a bit like the good old VHS days!
Steve983 – 15 hours ago
I don’t know what AR is.
AR – accurate recording, first page of manual once opened, although they do refer to it later as ‘Auto Tracking’ which isn’t helpful
800 numbers, bbc1 tends to be channel number 1 (LCN logical channel number), bbc news – 130 etc. etc. Any duplicates will be put in the 800’s, trouble is you won’t easily know which duplicate you really want to keep which causes the problems
Do you have any 800 numbers?
It’s unusual for bbc2 and C4 to get AR wrong.
Does the aerial go first into the 9300T and from there to the TV?
I’d try a factory reset after taking a note of the recording schedule, ‘Default Setting’, under menu -> installation and let it autotune, check for 800+ numbers and report back with how the aerial is connected, whether there were 800 numbers before and after a ‘default reset’
Just seen your latest post, I don’t think formatting the HD will achieve anything, although it is useful once in a blue moon, if there’s nothing left to keep on it.
bbc rarely get AR wrong, I can’t imagine you’ve been unlucky enough just to record those rare occasions
Steve983 – 16 minutes ago »
I spoke to a techie at Humax yesterday, he blames the BBC or other broadcasters for sending incorrect signals for start & end times.
Oh dear; the standard of the advice offered by Humax is very poor at times. The signals on BBC channels are generally speaking very accurate and this becomes obvious when you use one of the later Humax HD PVRs where accurate recording works very well.
Steve983
…..
It seems to me that if I can watch tv ok (apart from the channels that vanish) then it is the 9300 that is at fault.
Both my 9200 and my friend’s 9300 record the programmes we want using Accurate-Recording (AR) very reliably, it’s a very rare event if any programme content is lost so I don’t think you can totally blame your 9300.
If you have followed my Manual Search instructions correctly you won’t have any duplicate channels in the 800 range, however an Automatic Search may well bring in duplicate channels if you are in range of more than one transmitter. Being in range of more than one transmitter could change from day to day depending on atmospheric conditions. You report a signal strength of around 70% for your good channels (presumably from Rowridge), after a correct Manual Search all your channels should report a signal strength in that order and none should ‘vanish’.
As mentioned earlier formatting the hard disk won’t have any effect on your problems, you will just lose all your recordings.
Thanks for the comments. Biggles, sorry, please could you provide a link for your manual search instructions as I’m not sure where to find them.
Also, I still don’t see any 800 channels anywhere. What am I missing or where should I look?
My aerial is plugged into the 9300 first then goes to the tv.
I have the same issue with the Freeview tuner in my tv, re Sky News and Dave, one minute they’re there and the next minute they are gone.
I switched the Humax to the Sky News channels yesterday, the picture was cracking up so I went to Signal Detection and the Signal strength was continually bouncing between 64% and 9%. I think that’s what they call variable.
I agree the guy at Humax sounded like it was his first day on the job, maybe he had just come from Digital UK!
If I’m missing anything re manual tuning I’ll give that another go, thanks again
Steve
Steve983 – 1 hour ago »
Biggles, sorry, please could you provide a link for your manual search instructions as I’m not sure where to find them.
Like lots of ther useful information they are linked in the FAQ section of the Forum see Link to Biggles Manual Tuning FAQ
Steve983 – 58 minutes ago »
Thanks for the comments. Biggles, sorry, please could you provide a link for your manual search instructions as I’m not sure where to find them.
Also, I still don’t see any 800 channels anywhere. What am I missing or where should I look?
My aerial is plugged into the 9300 first then goes to the tv.
I have the same issue with the Freeview tuner in my tv, re Sky News and Dave, one minute they’re there and the next minute they are gone.
I switched the Humax to the Sky News channels yesterday, the picture was cracking up so I went to Signal Detection and the Signal strength was continually bouncing between 64% and 9%. I think that’s what they call variable.
I agree the guy at Humax sounded like it was his first day on the job, maybe he had just come from Digital UK!
If I’m missing anything re manual tuning I’ll give that another go, thanks again
Steve
The link to my Manual Search instructions is in Martin’s post #4 of this thread. To check for duplicate channels from a second transmitter (which are put at channel numbers 800 onwards) simply type 800 on your remote and see if it takes you to a TV channel. Alternatively bring up the guide (EPG) and scroll up from channel 1 (BBC1) and see what channels you have in the high numbers. The plan is not to have any channels in the 800 range so if you’ve not got any then good. A Manual Search using my instruction will not produce any 800s channels.
You have now said you have the same channel problems on your TV so surely that must eliminate the 9300 as being at fault. I don’t like the way your signal strength is varying so much, no idea at this point as to why.
Thanks again Biggles, I just knew that link was hiding in plain site! I do not have any 800 numbers. Anyway,yes I did the last manual retune as per your instructions but still had the starting late/ending early problem. I can only assume that the variable signals at my end perhaps cause the AR times to waver?
Steve983 – 41 minutes ago »
I can only assume that the variable signals at my end perhaps cause the AR times to waver?
Can you estimate how much is cut off start and/or end of recordings?
^ I suppose its only 1-2 minutes but that is quite critical at the end of a programme. Another thing I’ve noticed is when I get the whole programme or film but when the credits roll the playback starts skipping/jumping – its as if it doesn’t know whether to switch off or not…
Thanks for your continued interest in my ongoing saga!
have you done a factory reset ‘default setting’ and let it auto tune to see if you have any 800 channels?
There’s a bit about Rowridge bad reception here:
http://www.a516digital.com/2014/05/fine-weather-bad-reception-from.html
Which programmes/channels does the AR not work on, i.e. starting late/ending early
I find the EPG gets populated quicker when I choose the channel from the EPG and watch it for a few minutes, it shouldn’t take hours, 5 – 10 minutes at most.
Try a defualt setting with auto tune and check for duplicates in the 800’s, I’m not 100% sure the manual tune is picking up the correct channels, having 800’s/duplicates after an auto tune will prove whether you need to manually tune or not. Also let us know if the aerial is horizontal or vertical, the likes of Dave/SkyNews are on a lower horizontal power compared to vertical.
My advice, ‘default setting’ auto tune and get back to us. I’ve a feeling the problems are a horizontal aerial compounded by the manual tune.
damian – 2 hours ago » I find the EPG gets populated quicker when I choose the channel from the EPG and watch it for a few minutes, it shouldn’t take hours, 5 – 10 minutes at most.
Damian, Steve983 has a 9300T and was referring to the time for a full epg poulation, not just one mux. Prior to the software update that cashed the epg to disk the 9000T models used to take 9 minutes (i.e. 2 full epg transmissions) to populate the full epg from scratch. As the population of the 9000T series epg appeared to be slowing down the response of the remote, Humax slowed down the population further to mitigate its impact and at the same time implemented epg cashing when the 9000T series PVRs are placed in standby.
I get the same problems whether I use manual or auto tune but its intermittent. Sometimes I can go for months without any problems and then it starts acting up again like recently.
I’d say the worst channels for starting late/ending early is BBC2. A good example is Top Gear shown on Sunday evening at 8pm, if I record that the end always gets cut off. However, if I record the repeat on Monday evenings at 7pm I get the whole programme. This always happens, not only the current series but previous series too. Makes no sense.
Steve983 – 16 minutes ago »
I’d say the worst channels for starting late/ending early is BBC2. A good example is Top Gear shown on Sunday evening at 8pm, if I record that the end always gets cut off.
Do you have recordings on other channels starting immediately after Top Gear?
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