Pause/Replay Live TV not working

Forum Forums Freesat HD HDR 1000, 1010, 1100S Pause/Replay Live TV not working

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  • #41023
    Anonymous
    Inactive

    I rang Humax up and explained what had happened he did say two option

    1 factory reset (Tried but no different)

    I asked about copying to an external USB drive (he replied you can copy to a human But not from it )

    So it looks like reformatting is the only option, I will try that in the future

    (A little workaround (though messy ) is to record the prog you are watching then play it in real time but the pause will work for the recording )

    did say messy !!

    #41024
    Anonymous
    Inactive

    OK; Our HDR1000S 1Tb is also refusing to pause live TV recently. All previous posts list remedies I have tried, excepting the HDD format.

    Emailed UK support today, followed that with a telephone call to support (020 8326 6000 – wait for operator and ask for support)They have advised that the HDD format is the only solution, because it is “likely”to be corruption of the HDD partition used for the record buffer etc. Asked if the problem can be escalated along with the fact that I cannot archive all of the recordings already on the box, and was told that escalation only occurs if ENOUGH people complain. SO, get on that ‘phone /email guys and gals.

    Martin

    [edit] Oooo! Just had a thought (unusually!) We have an old DVR which I can connect, via scart to the 1000S. Maybe I can archive off the recordings to that! OK they won’t be HD etc. and it would be a long job, but at least we can watch ’em [/edit]

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