grahamlthompson – 2 days ago  » 

Anyone tried recording one of the new HD streams ? I get the can’t make recordings of less than 30 seconds, similar to the problem with the CH4-HD test transmissions.

I have just tried to make a recording and although it claims to be recording, nothing shows up as being recorded !!!!

Breaking news for you:

Humax are working on a fix and might be some news soon

More as I get it

Just to provide some detail:

– The problem exists because in the way that the stream is being encoded the box cannot build the required PVR indexing correctly. This causes it to get confused and believe the recording is zero in time. Other devices use other indexing mechanisms. The problem is now understood.

– As soon as we became aware that the issue could not be resolved at the broadcast end, engineering resource (in the UK) which was already monitoring the situation was quickly dedicated to producing a fix.

– Releasing software too quickly is a risk to the consumers, we could easily accidentally break something else in the process.

– When a fix is available a beta version *may* be released before we have finished our internal quality sign-off, this would have to be sanity checked first by us and freesat, and the aim of this would be to give you the choice of risk vs function.

I hope for there to be more information later today but I am not going to pre-empt any of that until we have everything aligned.

Thanks Bob.

The joinfreesat.co.uk blog also has a bit of info:

http://www.joinfreesat.co.uk/recording-the-olympics-on-freesat/

Barry – 16 minutes ago  » 

OK I may get into trouble for posting this, but

Currently testing a fix for the problem, and it is looking good however I am hearing that stumbling blocks (beyond the control of Humax) are being put in the way of wider distro.

Thanks for giving me hope, Barry!

Could you expand a little more on “wider distro”? Are you suggesting that a beta release MIGHT be available very soon? If so when?

Sorry so many questions, but I want to know what’s going on. I don’t know whether to void my warranties by trying to install Raydon’s software or buy new Freesat+ boxes. I need to be able to record specific events this weekend whilst I am actually at the games.

There’s a news item about this on the Beeb

http://www.bbc.co.uk/news/technology-19015855

I appreciate Humax being honest and open about this.

I would love more info, Barry – I can’t figure out how to send a PM, presumably I need to make a post first, so I’m making this one. I can get to the PM control panel though so I’m sure I can receive them.

Me too, I tried earlier but the account got blocked