New Portal Interface

Forum Forums Freeview HD HDR FOX T2 New Portal Interface

Viewing 14 posts - 16 through 29 (of 29 total)
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  • #40707
    Anonymous
    Inactive

    forty-two – 4 hours ago

    iPlayer works without registering, as does WikiTV, but Internet Radio and YouTube both refuse to run without registration.

    I have not registered anything for the new TV portal but have still managed to get all the old options to work e.g. I-Player, YouTube, WikiTV, Internet Radio, Flickr and Picassa, Using 1.02.29 firmware

    It is possible to see the new APP. Market option on a P.C. using

    THIS LINK. If you cant get a mouse click to work, try cursor keys and <Return>. NOTE the App. Market is not currently available on the Humax HDR T2

    #40708
    Anonymous
    Inactive

    I have just noticed the “My Page” link in the top right hand corner of the page at myhumax.net.

    Clicking this allows me to see four other pages entitled:

    – Individual Info

    – Manage App Account

    – Manage Device

    – Delete Account

    Under “Manage App Account”, I am given the option to link my STB to Facebook or Twitter. Doing so doesn’t appear to actually make any difference though.

    Under “Manage Device”, I am shown a list of my devices (which in my case is only a HDR-Fox T2), and for that device I am given the following options:

    – Remove Device

    – Change user PIN code

    – Detail Info

    Clicking Detail Info, tells me that “HDD Status Info does not exist”.

    Seriously frustrated by all this.

    Until recently, I had a portal which gave me iPlayer, YouTube, Internet Radio, WikiTV and Picasa, and did not require me to register anything or agree to Humax sharing my info with anyone. Now, I have to register and sign over permissions in order to RETAIN that which I used to have (Stick), and none of the suggested new features (Carrot) actually work.

    C’mon Humax, sort it out!

    #40709
    Barry
    Moderator

    You do not have to register anything, just agree to the privacy statement, which we had to do on previous version of portal.

    #40710
    Anonymous
    Inactive

    Is there going to be a way of setting recordings remotely eg. on an iPad or using a web browser? That’s the kind of useful functionality that would make we want to sign up for this.

    #40711
    Anonymous
    Inactive

    I wish people would stop moaning about the portal changes. I am glad Humax are changing it and developing it. Hopefully more apps will be added (lovefilm, skyplayer – guilty of false advertising on this one). My big worry is that features won’t be supported on HDR-FOX T2. They seem to have abandoned this box in favour of pushing the YouView box which in MyView is going to be a flop. By the time they realise this they will have lost their customer base. A great shame because the FOX T2 is a great box which is more than can be said for Humax customer service.

    #40712
    Anonymous
    Inactive

    dandnsmith – 1 day ago  » 

    Another possibility for the ‘incorrect email address’ is that sometimes they run a check (of sorts) for address validity.

    I’ve had my domain addresses fail because of the way this is (sometimes) implemented, so fall back on a gmail address (which, if failing, would raise a great outcry). I’ve no idea what it is that email address checks can fail on.

    Derek

    Trevor Wright’s suggestion is absolutely correct – or at least it’s certainly a reason why the validation fails, there may be others. My normal email address is in the form firstname.surname@domain.com and the website just wouldn’t take it, but firstname@domain.com with exactly the same domain was fine. Both addresses are, from an emailing point of view, equally valid.

    #40713
    Anonymous
    Inactive

    Yes, I found that a plain non-dotted address from a Yahoo account I set up worked OK. Problem then was that one of my various attempts at getting registered was recorded in the sign in boxes at the top of the page. Clearing these boxes and entering the now correctly authenticated address just gave a request to authenticate again.

    The trick was to clear the boxes, then press Sign In, then enter the correct address/password into the boxes and then sign in worked fine.

    Humax need to look at this Portal as it is clearly rather fragile.

    I’m also unclear as to quite what we will gain, as HDR Fox T2 owners, from registering. Maybe Barry can summarise the benefits as he understands them whilst not breaching any confidentiality agreement.

    #40714
    Barry
    Moderator

    Trevor cannot say anymore then I already have for the time being.

    As for your good spot re email address, highlighted up the chain to Humax Towers on the first day you mentioned it.

    #40715
    Anonymous
    Inactive

    Before I register a new account at myhumax.net for my box,

    the site asks ‘For Humax owners only’ Device Manager – Control all downloaded apps using Device Manager? Yes or No.

    Can someone supply more info on this and/or can it be changed after registering?

    Thanks

    #40716
    Anonymous
    Inactive

    From Humax UK’s Facebook page:

    Humax are aware of the current issues regarding accessing the App Store on the HDR-FOX T2. We apologise for the inconvenience and are currently working to resolve this problem.

    #40717
    Barry
    Moderator

    But we know the T2 units are not supported via the app store as yet, no idea why they have posted that.

    #40718
    Anonymous
    Inactive

    Any more news on this yet Barry?

    #40719
    Barry
    Moderator

    chrisdaniels – 1 minute ago  » 

    Any more news on this yet Barry?

    Nothing that I can share at this time.

    Update is planned and whilst I have an idea of when, will wait for more definitive news before releasing.

    #40720
    Anonymous
    Inactive

    Cheers Barry.

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