mrmightyfine – 9 hours ago  » 

I have new batteries in the remote and the red light flashes every time I press a key but the unit doesn’t respond most of the time (90%)unless I repeatedly press a key. I have tried my Freesat remote with it too and get the same. The unit is just so slow and unresponsive 90% of the time. I can’t be doing with it so have put my Freetime box back into the main room. I have a Samsung Freeview box too and that is no trouble at all. The Freetime box responds as expected no issues whatsoever. It’s not as if other equipment interferes with it as it’s on it’s own wooden shelf in my racking system well above my Amiga 1000 with plenty of clearance around it

There does need to be a clear and direct line of view from the remote to the 4000T, or at least there does with mine.

I rarely had to press a button more than once until Christmas when I got a new armchair and footstool. I found that my feet and/or the footstool often get in the way of the signal requiring a second or third button press from a slightly different angle.

The new remote I am trying so far appears to be more tolerant of these obstacles 😉

The latest update has not improved the empty schedule problem – if anything it is worse.

I’m gobsmacked that series recordings still default to play the latest episode rather than the oldest.

The current default is madness and would require only a small change in the code to amend.

Richard

I quite agree Richard, I made several mistakes until i spotted what was happening!

Chirper – 2 hours ago

Why should the system be so slow? These are not cheap machines. Have they not put the right hardware in the systems?

It has very little to do with hardware. The software on a Foxsat Hdr around 10MB, around 18MB for a HdrFoxT2, 60 – 70MB for current boxes.

I may be completely wrong, but I imagine humax have a framework type software package which just gets customised for different regions and models, i.e. 2/3/4 tuners, wifi, bluetooth, cable, terrestrial etc. etc.

The software becomes bloated and is configured on emulators that run fast and don’t take proper account of the real world like the time it takes a disk to spin up and be ready after coming out of standby so no recordings to show then as the disk isn’t ready yet.

From Humax’s point of view they can create a software package quickly that looks uniform across platforms/regions. A bit like windows did with win8 and metro tiles for all windows pc’s, phones, tablets etc. and humax only need one core software package. The downside is one size doesn’t really fit all in trying to accomodate multiple regions and models so it becomes bloated and slow. It’s also very difficult to make changes to the core package without it having a knock on effect unforeseen somewhere else.

One of the last software changes for the HdrFoxT2 made the EPG incredibly slow when scrolling, fine when jumping by page. There was no valid reason or need for this change and it never got fixed/rolled-back. I can only assume because it was part of a necessary update for another market.

The image that I’d like to have of a programmer writing bespoke code, constantly going through our code for this country, tweaking it, refining it so that it’s more efficient, stylish, functional etc. simply isn’t reality. The reality, I’m convinced, is that it’s bolted together and they do their best to keep it stable. This would explain some anomalies such as no ‘info’ button and big square icons looking better with apps on phones/tablets.

My tablet updated itself today and the new updated app for humax now works on my tablet for SD only, it’s better integrated and highlights the complexity of creating uniform software to work across different platforms.

I can’t see the software becoming significantly faster unless Humax put a dedicated team on it to optimise and refine it and I’d imagine their attention is as always on newer products.

It’s frustating because we all know Humax can and have done so much better in the past.

I’d love to be corrected on any of the points I’ve made

IanCinUK – 8 hours ago  » 

I had to return this item back in October’16 after a few weeks of continuous problems which are too many to recall but after two visits from Hughes’ services it was agreed that the unit was ‘not fit for purpose’ so got a full refund and continue to use my old HDR-FOX T2.

My question simply, is the latest version trouble free?

An honest reply would be appreciated.

Never really had a problem other than the schedule one and apart from a few UI things i would like changed they are only small things the box works fine the ondemand content all work great.

For me what lets the box down is the UI it really needs a good look at, things like:

[list]*Select/highlight oldest recording first not newest one.

*The whole guide is a bit chunky.

*A mini TV picture in the guide.

*Option to show recordings as a list instead of big thumbnails.

*UI is a tad slow at times.

*A way to hide/delete apps i dont use/want.[/list]

Just some.

The box has always done its recordings never had any of those issues.