Forum › Forums › Freeview HD › Aura UHD › Netflix and NOW TV
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March 23, 2021 at 9:48 am #103757
Anonymous
InactiveDoes NowTV support their Boost addon like this, ie does it give you 1080p, or is it limited to the standard 720p Now TV has without the addon?
Thanks
March 23, 2021 at 10:14 am #103758Anonymous
InactiveFinchy313 – 22 mins ago »
Does NowTV support their Boost addon like this, ie does it give you 1080p, or is it limited to the standard 720p Now TV has without the addon?
Thanks
I don’t know about the app, but the Now TV boost is supported when casting Now TV to the Aura. Watching the cricket at the moment, the source is shown as 1920×1080@50fps.
March 29, 2021 at 6:49 am #103759Anonymous
InactiveI’ve tried a couple of versions of the NowTV app side-loaded onto the Aura (2.17.0 & 2.19.0) and both work fine (inc 1080p with Boost).
However, after using either, I find the box is left unstable (one tuner repeatedly turns itself off after 20 secs causing a black screen when on Live TV and I get failed recordings due to ‘lack of power’) only fixed with a full restart…
Have others found this and, if so, is there a work-around beyond remembering to force a restart each time I exit the app?
March 29, 2021 at 11:54 am #103760Anonymous
InactiveNot something I’ve encountered but then I don’t use NOW TV that much + I’ve been somewhat disappointed by the Aura that I’ve gone back to using the inbuilt Apps on my LG TV and my HDR-FOX T2. At least until the beta updates become general release which should improve some things especially in regards to TV favourites and stability.
April 4, 2021 at 9:37 pm #103761Anonymous
InactiveMattsan1 – 6 days ago »
I’ve tried a couple of versions of the NowTV app – I find the box is left unstable – Have others found this
Yes, I have the same experience with the NowTV app. The app itself works fine, but using it seems to corrupt the use of the FreeviewPlay app and live TV goes to a black screen after a variable amount of time 15-60 secs and no doubt messes up a few other processes. The only remedy is a full reboot. ‘Restart apps’ a new option on the beta doesn’t fix it. Best to only use when the box isn’t recording anything. Netflix and Britbox apks appear to be stable.
April 4, 2021 at 10:21 pm #103762Anonymous
InactiveIt is blanking when it does a change in resolution or frame rate. Test it with a set setting eg 1080p60hz.
Also sometimes hdmi cable can cause this make sure you are using high speed cable hdmi cables.
Thanks
April 5, 2021 at 6:38 am #103763Anonymous
InactiveA5ian300zx – 8 hours ago »
It is blanking when it does a change in resolution or frame rate. Test it with a set setting eg 1080p60hz.
Also sometimes hdmi cable can cause this make sure you are using high speed cable hdmi cables.
Thanks
I don’t think it relates to frame-rate changes or cables.
After using the app, regular live channels work fine initially but then just lose picture and sound after a random length of time (between 10 – 30 seconds). The screen is black as far as the programme is concerned but on screen graphics still work. It is like the tuner has died.
Recordings also randomly fail too with a message that it was due to a power failure.
An alternative to restarting the box seems to be to force close the NowTV app.
I think the NowTV app is still running in the background (however it is exited) and it seems to be causing one tuner to switch off or an instability in the Freeview Live app…
For now I have reverted to using our Roku for NowTV but will keep hoping for a fix as I hate that I am down to a single unsupported service on the Aura…
Is there any news as to when/whether NowTV might be officially supported?
Looking back through this and other forums I can see that in the early days both NowTV and Humax seemed to think it was, or would be, but then the app seems to have been quietly removed from the app store and all went quiet on it…
(And it sounds like the same problem is described in this thread from a couple of weeks ago: https://myhumax.org/forum/topic/live-tv-1 )
April 5, 2021 at 8:25 am #103764Anonymous
InactiveSounds like a software issue but hdmi cables do play a part when I had my video processor and had similar issues I was advised to change the hdmi cables to high speed ones 2 meters which resolved the issue for me back then, some now advise that you need 4k certified hdmi cables.
If you go into apps then go to nowtv and press and hold OK on the remote it will bring up a menu and then go into INFO and then you can force closet the app, you can also download utilities that can provide some info to background processes.
I am on the beta software and have not noticed any blanks screens on mine, did have pixelation issue which was resolved by the beta software.
I also have other android based devices Sony TV, nvidia shield so I can compare the aura to.
April 5, 2021 at 12:32 pm #103765Anonymous
InactiveThanks for the suggestions.
Unfortunately neither swapping to 4K HDMI cables or using a fixed frequency have worked.
I am keeping my fingers crossed that the new firmware (when it arrives) fixes the glitch.
April 5, 2021 at 3:39 pm #103766Anonymous
InactiveI get the same blank screen on live TV intermittently after using the Plex app, I think this is a general bug rather than app specific.
April 7, 2021 at 9:54 am #103767Barry
ModeratorComment from programmer:
New version of player from PLEX app does not close Audio device when exit, and it causes various problems.
If users stop the video before exiting from PLEX (e.g. stop video before pressing LIVE key or HOME key), then the problems can be avoided.
We’ll check further what we can do in firmware level.
April 12, 2021 at 8:24 am #103768Anonymous
InactiveI have this issue as well. Run now tv. Works fine. Go to watch freeview. Works OK for 20 seconds then screen goes black. Recordings fail. Only way to stop it is to force stop the now tv app or restart the box.
Anyone know of a better fix?
April 13, 2021 at 12:33 pm #103769Anonymous
InactiveTry turning off AVI Infoframe maybe? I had a lot of issues with my box since the Jan(?) update and eventually tracked it down to AVI Infoframe. Things like switching from SD to HD would freeze the video and audio (sometimes only one or the other). Yet the box was still able to output video (like the iplayer overlay banner and menus, and apps like Disney+ would still work).
I eventually found that if the box was stuck like this, cycling the HDMI input on my soundbar would unfreeze the video output (even power down did not always work). I assume something in my setup doesn’t play nicely with the Aura when Infoframe is enabled. Humax support had me trying a whole load of stuff (factory default, attenuator, manual retune MUXes). I did report back how I got it working though (i.e. turn off Infoframe), so might be worth a try to see if it fixes your issue?
April 13, 2021 at 5:29 pm #103770Anonymous
Inactivesjt8 – 4 hours ago »
Try turning off AVI Infoframe maybe? I had a lot of issues with my box since the Jan(?) update and eventually tracked it down to AVI Infoframe.
I did report back how I got it working though (i.e. turn off Infoframe), so might be worth a try to see if it fixes your issue?
Nope – just tried this but unfortunately the problem remains with the infoframe turned off..
It does sound ever so like the PLEX issue outlined above but stopping the video and exiting the NOW TV app doesn’t resolve it. A force close of the app is still needed…
Hopefully Humax will do something in the firmware that fully kills all closed apps before too long.
April 14, 2021 at 7:08 am #103771Anonymous
InactiveYan2k – 1 mnth ago »
So those wanting NOW TV then follow below link to YouTube and then in description is a direct link to the needed APK file. Working for me.
https://www.youtube.com/watch?v=aK1QMCxkuas
For Netflix I used the below link and followed the instructions using ESN “NFANDROID1-PRV-0-FVP4KGTR-HUMAXDIGITALFVP4KGTR-15265-“
I’m presuming the 15265 number isn’t unique to just my Aura box but is the same for all of them.
It is limited to 1080, HDR, 5.1
NO 4k or Atmos
I would provide direct links to the APK files but not sure if allowed to on the forum.
Ok since original post the NOW TV apk is no longer available so if you are after it or the Netflix apk then post here and someone may be able to pass them on.
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