Lost BBC One LONDON and ITV (SD) channels ??

Forum Forums Freesat HD FOXSAT HDR Lost BBC One LONDON and ITV (SD) channels ??

Viewing 15 posts - 16 through 30 (of 33 total)
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  • #54425
    grahamlthompson
    Participant

    Foxsat-hdrs carry out a task overnight that performs essential maintenance tasks that have various functions.

    The two essential tasks are

    Downloading and updating the software that keeps the box capable of working properly.

    Updating the channel database so you can continue to watch channels that move transponders (and/or actual satellites).

    To do this the box must be put in sby overnight.

    (The other one we know of is the non essential creation of the chapter thumbnail images).

    You have the latest firmware and presumably the correct channel line up, so this is unlikely to be an issue as you have a perfectly good signal to the Freesat Home Transponder that provides the data for the housekeeping function. Channel 999 is transmitted from the Freesat home transponder so is a useful quick check on home transponder reception.

    Sadly it doesn’t help to explain your perplexing issue.

    Basically loss of a complete transponder is usually down to one or more of the following.

    1 Your dish has moved

    2 Vegetation has grown and obstructed your dishes view to the satellites.

    3 You have a local source of rf interference (usually a router or cordless phone too close to the box).

    4 The coax cables connected to the lnb water protection has failed allowing water into the coax cables. (Note this can be a serious issue as particulary with older types of satellite cable the dialectric (insulation) is air spaced. This makes a good pipeline to allow water to get into your satellite box.

    None of the above would seem to apply to your problem.

    The only other possible fixes I can suggest is

    1 turn off the power to your box for 15 minutes or so and restore it (you can use the switch on the rear of the box, LHS as you look from the front).

    2 Make a note of your recording schedule and carry out a reset to factory defaults.

    It’s possible the software stored in your box in NVRAM (non volatile RAM) has been corrupted by something like a mains surge.

    1 Step 1 may fix it, step 2 will reload it from scratch, but you will need to reinstate your recording schedule.

    Before you ask your existing recordings will nor be affected :-)

    #54426
    Anonymous
    Inactive

    Thank you for the very detailed information and suggestion. I am again away for a few days … will also see how the channels behave before I embark on anything too drastic. I do appreciate your help. BRgds

    #54427
    Anonymous
    Inactive

    Graham. After many months of ch101 & ch103 coming and going, I now seem to have lost ch101 and ch109 permanently ?? I re-read your last post above and did a factory reset. This has brought back ITV ch103 but the channels below that you first asked me to check (and I had them all) are now showing ‘No or Bad signal’.

    981 BBC RB 1

    986 BBC RB HD

    965 BBC 1 West

    954 BBC 1 East (W)

    951 BBC 1 CI

    608 CBeebies

    148 BBC Four

    147 BBC Three

    109 BBC Two

    I have recently bought a second hand FoxSat HDR for the second room. It has the same problem. Diagnostics show HPRSFCI 1.00.20 and U7.54 and 3768.0000 update 10Mar2012.

    Both tuner1 and 2 show 10773,H,22000,5/6 for ch109 and ch101

    I was wondering if in the last few months if anyone else has had any similar issues? Thanks. BRgds

    #54428
    grahamlthompson
    Participant

    I would change your lnb as the next step.

    #54429
    Anonymous
    Inactive

    Graham, thank you once more. I think it is Quad lnb but not 100% sure. We moved into a new build house 11 months ago. It had the skydish already installed. Hopefully the lnb I remove will have some markings on to help me identify type? Will try in next couple of weeks and let you know result. Cheers

    #54430
    grahamlthompson
    Participant

    Priyp – 3 hours ago  » 

    Graham, thank you once more. I think it is Quad lnb but not 100% sure. We moved into a new build house 11 months ago. It had the skydish already installed. Hopefully the lnb I remove will have some markings on to help me identify type? Will try in next couple of weeks and let you know result. Cheers

    Just have a squint at the bottom to see the number of holes. If you have two feeds it has to be quad (almost certain to be a quad) or octo (8 outputs) lnb (They don’t make twins for Sky dishes).

    Any quad lnb designed for a sky dish will fit although if it’s not a new dish you may need a legacy adaptor. There’s loads on e-bay.

    #54431
    Anonymous
    Inactive

    Appreciated … have photographed (with a v.long lens) the LNB. It is a SKY J4LS quad … ordered one from eBay just an hour ago. But will have to get the ladder out to fit it ;-)

    #54432
    Anonymous
    Inactive

    So … here’s the thing. LNB arrived in post today. I switched off mains power to gadget in cupboard that receives the inputs from the dish and distributes them around the house (to 4 separate faceplates). Got out my ladder, only to realise it is not tall enough for me to get to the dish :-( Put ladder back in shed, switched mains power back on to gadget in cupboard and hey, guess what ?? My lost channels are back ;-) How on earth did that happen ?? I wonder how long they will stay for ?? Will keep you posted Graham. BRgds

    #54433
    grahamlthompson
    Participant

    Priyp – 5 minutes ago  » 

    So … here’s the thing. LNB arrived in post today. I switched off mains power to gadget in cupboard that receives the inputs from the dish and distributes them around the house (to 4 separate faceplates). Got out my ladder, only to realise it is not tall enough for me to get to the dish :-( Put ladder back in shed, switched mains power back on to gadget in cupboard and hey, guess what ?? My lost channels are back ;-) How on earth did that happen ?? I wonder how long they will stay for ?? Will keep you posted Graham. BRgds

    How many separate satellite outputs do you have in total ? Any chance of a photo of the gadget ?

    #54434
    Anonymous
    Inactive

    I shall try to upload picture. If successful, there are 2 more inputs on left not shown. Rx7 and Rx8

    #54435
    Anonymous
    Inactive

    Image denied … let me try to make smaller

    #54436
    Anonymous
    Inactive

    Try this

    [attachment=34998,493]

    #54437
    grahamlthompson
    Participant

    It’s a satellite multiswitch and it can feed up to 8 outlets from a lnb with only 4 outputs. They normally require a special Quattro lnb but yours will also work with a standard quad.

    http://www.tradeworks.tv/acatalog/OPTIMA-Multiswitches.pdf

    Powering it will have rebooted it’s cpu.

    #54438
    Anonymous
    Inactive

    Ok. Thks for that. Any reason why switching off, then on again will restore lost channels?

    #54439
    grahamlthompson
    Participant

    Priyp – 2 minutes ago  » 

    Ok. Thks for that. Any reason why switching off, then on again will restore lost channels?

    See my edit.

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