Forum › Forums › Freeview HD › Aura UHD › ITVX supported
- This topic has 33 replies, 15 voices, and was last updated 2 years, 11 months ago by
Barry.
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December 7, 2022 at 10:53 pm #110933
Anonymous
InactiveApparently ITVX goes live tomorrow (8th) according to a post from someone else. You can install it just now but it does not work and you get a pop up stating that “the manufacturer and/or operating system provider for this device has not secured the necessary rights for this application”. It doesn’t work and I don’t expect it to work on the Aura even after the 8th. A bit like how Apple TV app also doesn’t work. The aura has been unofficially unsupported for over 12 months.
December 7, 2022 at 10:55 pm #110934Anonymous
InactiveAlbags – 45 mins ago »
Where is the information on PlayStore that says the version there is suitable for Aura?
I don’t think it’s relevant is it? If you can install the app it’s suppose to work in my opinion.
December 7, 2022 at 11:32 pm #110935Anonymous
InactiveITV Hub changed seamlessly to ITVX a couple of weeks ago on my Roku device.
December 8, 2022 at 7:55 am #110936Anonymous
InactiveI purchased a Humax Aura Freeview 2gig box. I do not have any Sky or Virgin services. The new ITV X App appeared on my Aura box but is not working with the same message as previously discussed in other messages. though the ITV Hub App is still there and working, it has not been replaced with ITV X. ITV Hub no longer works on my 4K Panasonic TV so I purchased a ROKU device recently from QVC that has ITV X which is working.
I am disappointed that my 15 month Aura is not supported to receive ITV X
December 8, 2022 at 12:04 pm #110937Anonymous
InactiveAs predicted. ITVX now officially live and officially unsupported on the Aura. If/when ITV HUB goes, that’ll be it!
December 8, 2022 at 1:44 pm #110938Anonymous
InactiveA Freeview version of the ITVX app is now available on Google Play:
https://play.google.com/store/apps/details?id=uk.co.freeview.itv&gl=GB
At the moment, opening the ITVX app leads to the ITV hub.
December 8, 2022 at 3:09 pm #110939Barry
ModeratorAura will support itvx (when it replaces itv hub) as confirmed by Humax Towers.
December 8, 2022 at 4:21 pm #110940Anonymous
InactiveCheers Barry, as ever much appreciated info.
December 8, 2022 at 4:27 pm #110941Anonymous
InactiveITVX app now working on the Aura!
December 8, 2022 at 5:40 pm #110942Anonymous
InactiveMine is not working, same message as before.
Uninstalled the App, came out and went in Google Play and Re-installed it. Still doesn’t work, same message.
I still get ITV Hub, should I Uninstalled ITV X and wait out?
December 8, 2022 at 5:43 pm #110943Barry
ModeratorInfo from from Humax Towers:
ITVX is live today and can be accessed by clicking the ITV Hub app from either the Android TV or Freeview Play Home Screen.
No update is needed but we recommend switching the box off and back on just to make sure the changes have been applied.
The ITV Hub logo will update to the new ITVX logo automatically at a later stage.
December 8, 2022 at 5:50 pm #110944Anonymous
InactiveMRAE1795 – 5 mins ago »
Mine is not working, same message as before.
Uninstalled the App, came out and went in Google Play and Re-installed it. Still doesn’t work, same message.
I still get ITV Hub, should I Uninstalled ITV X and wait out?
There are two versions of the ITVX app on Google Play: an ITV version and a Freeview version meant for Freeview Play devices: The Freeview version is the correct version so I would uninstall the ITV version. It seems that updating the app is not necessary but reboot the Aura. The Freeview version is here:
https://play.google.com/store/apps/details?id=uk.co.freeview.itv&gl=GB
December 8, 2022 at 7:12 pm #110945Anonymous
InactiveRebooted Aura. Deleted ITV X app, gone into ITV Hub App, Bingo! ITV X up and running. Exited App, front end still ITV Hub. Awaiting Logo update.
Thanks for all the help, regards
December 9, 2022 at 6:59 am #110946Anonymous
InactiveMight be a little late to the party as registration took longer than expected and everyone’s has auto updated by now, I should have registered before really.
Been having the same issues with the app not working but I now have it working.
If you have downloaded the app and it is not working uninstall it, as mentioned there are two versions on Google play and only one will work on Aura.
Now go to the search in Google play and type “freeview”
ITVX should appear twice in the list.
If you click on one and it says “install” you have the wrong one.
If you click it and it says “Update” you have the correct one.
(I did also notice that the correct one had a little ticked triangle below the logo, but not sure if that means approved or something else).
Click update.
As mentioned the ITV Hub Logo may not change straight away (mine took about 5 mins to change) but it starts ITVX and it works.
December 9, 2022 at 12:38 pm #110947Anonymous
InactiveI stand corrected. Happy to be proved wrong and that ITVX does indeed work.
Now Humax, what about that firmware update you keep telling us is coming?
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