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Tagged: humax freezing, iPlayer, wont load
- This topic has 317 replies, 81 voices, and was last updated 4 years, 10 months ago by
grahamlthompson.
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January 13, 2020 at 10:17 pm #93689
Anonymous
InactiveSame! Mine is also working again. Let’s hope it stays that way. For some reason, I had to reconnect the box to the internet though.
September 30, 2020 at 11:11 am #93690Anonymous
InactiveSince yesterday BBC iplayer has not been working on my box, others like itv hub Netflix etc ok. Prior to yesterday everything was good. I have reset my router and powered down the box but still doesn’t work. Also same issue with BBC Sounds. I notice the latest software on the Humax support site is April 2019 but as you can see below mine is more recent. Anyone know when this version was sent out for update?
Model Name FVP-4000T
Software Version UKTFAE 1.03.52
Loader Version UKTFAE 1.05
System ID 9010.7D31
Software Build Date 12 June 2020
Thanks
Steve
September 30, 2020 at 11:21 am #93691Anonymous
InactiveIplayer stopped working yesterday
Model Name FVP-4000T
Software Version UKTFAE 1.03.52
Loader Version UKTFAE 1.05
System ID 9010.7D31
Software Build Date 12 June 2020
September 30, 2020 at 12:38 pm #93692grahamlthompson
ParticipantMight not be related but iplayer on Humax Freesat boxes is also not working.
September 30, 2020 at 12:42 pm #93693grahamlthompson
ParticipantBBC IP delivered on demand, iplayer, backwards epg and watch from the beginning not working also affecting single tuner HB models
September 30, 2020 at 12:42 pm #93694Anonymous
InactiveSame for me on Freesat. Working in morning yesterday then later just get the pink circle and then message something gone wrong
September 30, 2020 at 12:44 pm #93695grahamlthompson
Participantmikeabanks – 1 min ago »
Same for me on Freesat. Working in morning yesterday then later just get the pink circle and then message something gone wrong
September 30, 2020 at 12:46 pm #93696grahamlthompson
Participantgrahamlthompson – 7 secs ago »
mikeabanks – 1 min ago »
Same for me on Freesat. Working in morning yesterday then later just get the pink circle and then message something gone wrong
Started new threads in the appropriate Freesat threads for the twin and single tuner units. Seems clear it’s Humax servers issues.
September 30, 2020 at 12:48 pm #93697Anonymous
InactiveSame here, since last night my freesat box (1000s) won’t play anything from the Iplayer, displaying a 02001 error code. Works fine on other devices in the house which isn’t very practical.
September 30, 2020 at 1:06 pm #93698Anonymous
InactiveSame here on FVP 4000 – one minute working ok, next minute nothing will play on BBC iPlayer – error is “something went wrong with this programme” for everything. Disconnected and reconnected internet; unplugged Humax and rebooted; factory reset the Humax this morning. Same error.
ITV hub and 4 on demand are fine. Noticed a new app called BBC sounds which doesn’t work either.
BBC iPlayer fine on my phone and on the laptop.
I’ve filled in an online form on the BBC iPlayer help site. One of the entries in the iPlayer app settings has yesterdays date (29 Sept 2020) so maybe a BBC update has caused a problem……….?
September 30, 2020 at 1:11 pm #93699Anonymous
InactiveI’ve got the fvp-5000t I’ve been watching a series on BBC iplayer for the past few days but yesterday, after watching a couple of the programmes, it would no longer let me watch the rest, nor anything else on iplayer. The on demand for other channels seems to be ok so seems to be specific to BBC iplayer. Anyone got any suggestions for how to resolve this? (BTW I know it’s nothing to do with my broadband connection as I can view the programmes on my desktop PC)
September 30, 2020 at 1:16 pm #93700Anonymous
InactiveNot working for me either (5000T). Can get to the menus OK, but when I try to play something, in my case The Secret of Writing from BBC4, it just hangs with the rotating icon and eventually gives an error message.
September 30, 2020 at 1:40 pm #93701Anonymous
InactiveI see that the BBC iPlayer Help/FAQ page on my laptop includes:
Quote:Why are programmes failing to load on my Humax box?BBC iPlayer | Under investigation
*** Wednesday 30 September ***
We’re aware that some people are unable to play programmes through the BBC iPlayer app on their Humax devices. People have reported seeing a ‘Something went wrong loading this programme’ error message.
We are looking into this and we’ll update this page with any further information.
Hopefully that means they may get it sorted.
https://www.bbc.co.uk/iplayer/help/issues/bbc-iplayer/humax-playback-fault
September 30, 2020 at 1:43 pm #93702Anonymous
InactiveI see that the BBC iPlayer Help/FAQ page on my laptop includes:
Quote:Why are programmes failing to load on my Humax box?BBC iPlayer | Under investigation
*** Wednesday 30 September ***
We’re aware that some people are unable to play programmes through the BBC iPlayer app on their Humax devices. People have reported seeing a ‘Something went wrong loading this programme’ error message.
We are looking into this and we’ll update this page with any further information.
Hopefully that means they may get it sorted.
https://www.bbc.co.uk/iplayer/help/issues/bbc-iplayer/humax-playback-fault
September 30, 2020 at 2:47 pm #93703Anonymous
InactiveThanks for that update from the BBC
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