Forum › Forums › Freeview HD › FVP 4000T, 5000T › Internet failing to re-connect
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January 27, 2016 at 1:45 pm #68537
Anonymous
InactiveJulianAston – 1 hour ago »
Hi, Just want to say I bought this PVR a couple of weeks ago and I am having exactly the same problem. A power cycle usually fixes but not always for me, In configure WLAN settings quite often it cannot see the WIFI without several tries and then it does with two signal bars usually, but from there you cannot connect without putting the password in again. As for trying to connect in the network status part this has only worked once for me when I had three bars of signal. I am wondering if the WIFI in the PVR is just a bit cheap and nasty. Would a WIFI booster put near the box work? My box is only about 6m and two walls from the router but struggles where everything else in the house has no problem.
I don’t think this is the same issue as I’m seeing as I have full bars on the signal strength and it always connects first time, my router is about 8m away with no walls in the way.
January 28, 2016 at 8:10 am #68538Anonymous
InactiveWhen the network is not working, “Network Connection status” shows “Local Area Network” and “Internet” as “Disconnected” then all other settings are blank except “Gateway Address” which shows the correct address. I think a static address would solve the issue but it seems that a static address on Wifi is not possible.
January 28, 2016 at 11:23 am #68539Anonymous
InactiveWell please let me know if you find a solution. I may take mine back as suggested by Richards-UK but, of course, I already have lots of stuff recorded. This PVR is pushed by Humax as a wireless box I feel they should be doing something to solve this rather than leaving it to their Customers.
January 28, 2016 at 12:04 pm #68540Anonymous
InactiveI do not a FVP 4000T but I have a couple of thoughts.
Firstly I would expect the MAC address of the ethernet socket and the WiFi to be different, which is the case with most hardware.
On the HDR-1xx0S mobels a manaual IP option only appears you turn off the routers DHCP server. That is the case with a LAN connection but it may not be true of WiFi.
It is well worth while downloading a free phone WiFi app which will show signals at the localtion you want. (Such as the Netgear Analtics app). It will also show signals from ajoining properties and your devices like chromecast.
Avoiding WiFi channel contention might help.
January 28, 2016 at 7:45 pm #68541Anonymous
InactiveREPASSAC – 7 hours ago »
On the HDR-1xx0S mobels a manaual IP option only appears you turn off the routers DHCP server. That is the case with a LAN connection but it may not be true of WiFi.
I’m amazed that Humax would configure any IP device in that way.
My BT router is configured as a DHCP server and must have around 20 IP devices connected to it, probably split 50:50 between wifi and Ethernet LAN. A half dozen of those 20 devices have fixed IP addresses set outside the DHCP range of the router. All the fixed addresses are set on the devices themselves.
I could not live with a client which insisted on DHCP being turned off on the router if a wanted to set a fixed address on that one device as that would mean me having to set a fixed address on the other 14 devices which I am happy to leave as DHCP clients.
Humax do seem to have some very left-field approaches to network coding.
Richard
January 29, 2016 at 7:45 am #68542Anonymous
InactiveThe DHCP server only has to disabled while the manual address is set (Example based upon HDR-1xx0S).
Quite a sensible design really as most users don’t remember what they have set and quite a few screw up manual IP setting. e.g. new router with different subnet, duplicate addresses, etc.
There is very little need on such a device for a fixed IP or other settings and in preference I would set up a router address reservation.
January 29, 2016 at 9:55 am #68543Anonymous
InactiveREPASSAC – 2 hours ago »
The DHCP server only has to disabled while the manual address is set (Example based upon HDR-1xx0S).
Quite a sensible design really as most users don’t remember what they have set and quite a few screw up manual IP setting. e.g. new router with different subnet, duplicate addresses, etc.
There is very little need on such a device for a fixed IP or other settings and in preference I would set up a router address reservation.
Errrr … I don’t really understand how your first point would work as in 20 years of network problem-solving I’ve never come across anything like that … but never mind as it’s not relevant to the OP anyway.

Richard
January 29, 2016 at 11:10 am #68544Anonymous
InactiveRichardS-UK – 1 hour ago » …in 20 years of network problem-solving I’ve never come across anything like that…
You will find that Humax boxes will continually surprise you. Often not in a good way. 😆
January 29, 2016 at 12:34 pm #68545Anonymous
InactiveREPASSAC – 4 hours ago »
The DHCP server only has to disabled while the manual address is set (Example based upon HDR-1xx0S).
Quite a sensible design really as most users don’t remember what they have set and quite a few screw up manual IP setting. e.g. new router with different subnet, duplicate addresses, etc.
There is very little need on such a device for a fixed IP or other settings and in preference I would set up a router address reservation.
I tried disabling DHCP on the router but it gave me the same results, when I tried to set the manual address it just continually showed as “connecting” but didn’t connect.
It did show something else that makes me think it’s not the IP address that is the problem.
When the network fails to reconnect the “Network Status” shows as follows.
“Local Area Network” = Disconnected
“Internet” = Disconnected
With DHCP turned off the “Network Status” shows as follows, the wireless did show as connected in this scenario.
“Local Area Network” = Connected
“Internet” = Disconnected
If the IP address not being assigned was causing the problem I would have thought it would show the same result as having DHCP turned off.
January 29, 2016 at 3:21 pm #68546Martin Liddle
ParticipantAdvocas – 2 hours ago »
With DHCP turned off the “Network Status” shows as follows, the wireless did show as connected in this scenario.
“Local Area Network” = Connected
“Internet” = Disconnected
If the IP address not being assigned was causing the problem I would have thought it would show the same result as having DHCP turned off.
I take it that when entering a manual IP address you are setting the gateway address correctly?
January 29, 2016 at 10:59 pm #68547Anonymous
InactiveMartin Liddle – 7 hours ago »
Advocas – 2 hours ago »
With DHCP turned off the “Network Status” shows as follows, the wireless did show as connected in this scenario.
“Local Area Network” = Connected
“Internet” = Disconnected
If the IP address not being assigned was causing the problem I would have thought it would show the same result as having DHCP turned off.
I take it that when entering a manual IP address you are setting the gateway address correctly?
The Gateway and DNS are still populated from the DHCP settings, it just needs the IP address and the subnet mask, all settings were 100% correct
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