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Ok, I have an update.
Before contacting support and after Repassac’s sensible comment, I decided I needed to try the HDD reformat before moving on to anything else.
I initialised the reformat, and left the unit to get on with things for about an hour. After I returned to check progress I noticed that the unit had frozen. The revolving ‘wheel’ icon next to the ‘Formatting’ message was stationary and remained so for a good 10 minutes after I had come back. I unplugged the unit (unwise I know) and waiting a couple of minutes before plugging in again. The unit took noticeably longer to start-up than it had been doing during the period that it had been faulty. Once it had started and the EPG had appeared, I navigated to a random channel and pressed ‘watch’. No problems and a new screen appeared advertising the Humax mobile app, which I hadn’t seen before. I exited and randomly navigated to several other channels using the EPG and it all worked fine, whereas previously the unit would have stalled on the first attempt. Interestingly all my recordings were still present and I sample watched several of them with no issue. I also tested the On Demand services and they worked fine too, whereas they were playing up previously. I noticed a previously unseen info page popping up when I selected BBC One HD, asking if I wanted to series record an upcoming programme. All this suggests that putting the unit in HDD reformat mode, and it freezing and being restarted, triggered a software update that had been missing, but as I’ve said, I’m no expert.
So, up to now things seems to have sorted themselves out. I recorded a programme overnight and have still to check if it was successful today, so fingers crossed.
Thanks for the help and I’ll keep you posted if anything else occurs.
Very interesting – I don’t think it would have been a software update – it asks you on screen if you want to update and you see the update progress.
You appear to have been very lucky indeed. The only possible explanation I can think of is as follows:
The Humax units we know the file structure of all keep a disk copy of Linux, SETTOP the application that runs the PVR and startup scripts. These reside on different partition than your recordings.
Videos you upload reside on a further unencrypted partition.
My guess is that format starts with the system partition and in your case the format routine hit an unhanded exception (corruption?) and froze. On restart the unit detected a missing system and recopied it from non volatile memory as it does on first install.
Rather a lot of speculation, just a guess really. The changes of this happing must be one in hundreds of thousands.
Unfortunately I was being premature with my celebration! The unit is back to it’s faulty state. When I try to reformat the HDD it freezes completely and I need to restart the unit. I think it’s time to contact Humax support!
start the format and let it run overnight (even if it looks frozen).
My 2TB (which is now fine) took hours to format properly, I was impatient and stopped it after an hour or so, switch power saving off, re-format, leave to run overnight.
If by the following morning it’s still not formatted then contact humax or remove the drive and diagnose on a pc or get a new drive
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