paulburke – 2 hours ago  » 

Jumbo – 2 hours ago  » 

Graham, thank you once again for your help.

Paul, we live in the Lot department postcode 46190. My guess is it won’t be in your friends area as we don’t have many Brits locally, but you can ask him. Thanks.

About 2 hours from us.

You can email him and ask – Admin edit: email address removed, use PM to send if required.

Hopefully you can guess the colour, big French telecom company!!!!

Lemon

Hopefully the OP gets this sorted. We have two posts that seem to indicate that for some reason installs in Iberia or southern France are having issues.

There is another thread that may just offer a clue. The clock change this year is unusually early.

I would wait for next sunday morning and try a freesat re-tune again.

One with ITV-HD, the other with the home transponder. ITV-HD is the hard one to get due to the FEC settings.

Jumbo – 2 hours ago  » 

Just read the post that says the home transponder has changed? What is the new frequency?

We have a 90cm dish and it has always worked. Friends with the same size dish have no problems and their box has changed the ITV HD setting automatically.

The frequency stored in the box has not changed. It has moved to one of the new fleet of SES Astra satellites. Formerly it was on a Eurobird satellite and transmitted on a Europe wide beam transponder so receivable across most of Europe ( now scrapped) . The home transponder is now on a much more tightly focussed beam on the UK. So here it’s stronger than before. Outside the primary footprint it’s weaker.

This happened way back around 2016 (If I remember correctly_ .

The new satellites do not have the transponder frequency stored in the box. But the nearest one still works especially in the UK. It’s close enough for the box to lock on the nearest frequency. This may need a larger dish but this is not a new change. The recent changes to ITV seems to have produced an issue for some but again it’s not recent so it should still work. However the forward error correction used creates a less robust signal so tiny errors in alignment may well knock out ITV-HD and STV-HD. The other HD channels do not use FEC 3/4

I would have thought a 90cm dish adequate if perfectly aligned. However I would be guided by rain tolérance on UK spot beam channels. If you ever need to replace the dish I would go for 100cm (no need to apply for permission in France for uptp 100cm).