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One problem with the old STB was that whilst tuned for example to Sky Arts (12070 H 27500 5/6)
it would crash after a few minutes and then freeze. Requiring a power reboot to resolve.
morgansweep – 19 mins ago »
One problem with the old STB was that whilst tuned for example to Sky Arts (12070 H 27500 5/6)
it would crash after a few minutes and then freeze. Requiring a power reboot to resolve.
Also a possible lnb or box problem. If you still have issues do a reset to factory defaults in freesat mode. Yuor NVram contents may be corrupted. The operating system is in NVRAM (non volatile Randon Access memory – retained after a power shut down)
The dish is in a very awkward place to get to.
How can I test the LNB?
morgansweep – 23 mins ago »
The dish is in a very awkward place to get to.
How can I test the LNB?
By manually tuning to both horizontally and vertically polarised channels in non freesat mode. You should easily get 100% signal and 100% quality on UK spot beam transponders.
Hi Thanks for that
An example of the result I got is
Transponder All Strength 90% Quality 100%
Trans 10714 H 22000 A Str 90% Qual 100%
Trans 10729 V 22000 A Str 75% Qual 0%
Does this seem like a LNB fault
morgansweep – 33 mins ago »
Hi Thanks for that
An example of the result I got is
Transponder All Strength 90% Quality 100%
Trans 10714 H 22000 A Str 90% Qual 100%
Trans 10729 V 22000 A Str 75% Qual 0%
Does this seem like a LNB fault
Yes you appear to have lost the verticals
Have you tried a reset to factory defaults ?
I did when I first started this process.
I will do it again.
The factory reset (Humax) gave the same answer, unable to tune in Freesat mode.
I have not said exactly what I have. A quad LNB to 3 Bush scart connected receivers and 1 Humax Foxsat HD.
I reinstalled Freesat on a different Bush STB this afternoon with any problems with some channels freezing.
I manually tuned the Humax using different transponders both vertical and horizontal and some tuned and some found no signal. eg BBC and ITV channels ok. E4 and some others not. All work when the transponder is set to All.
I have also tried to update the software but couldn’t find my device on their site.
I am completely at a loss.
morgansweep – 1 hour ago »
The factory reset (Humax) gave the same answer, unable to tune in Freesat mode.
I have not said exactly what I have. A quad LNB to 3 Bush scart connected receivers and 1 Humax Foxsat HD.
I reinstalled Freesat on a different Bush STB this afternoon with any problems with some channels freezing.
I manually tuned the Humax using different transponders both vertical and horizontal and some tuned and some found no signal. eg BBC and ITV channels ok. E4 and some others not. All work when the transponder is set to All.
I have also tried to update the software but couldn’t find my device on their site.
I am completely at a loss.
Does your box have this software 1.00.28 or earlier.
http://beta.humaxonline.co.uk/freesat-hd
OTA updates stopped a long time ago. You have to use a USB stick now to update.
If earlier update it.
A bit stuck I no longer have a Foxsat-HD.
Having a very similar issue with my parents box so I’m following this thread with great interest.
Is it definitely caused by the sat rather than the box? Previous thread I’d found suggested it was the box/harddrive
https://myhumax.org/forum/topic/foxsat-hdr-tunersignal-issue-fixed
Exact same issue with my parents box- can access media from harddrive, can tune manually but auto Freesat set up work accept the postcode. Just crashes forcing you to restart by turning it off.
In manual tune the channels come back but they’re all 5xxx.
Firstly which Humax do you have. There are several possibilities including a defective LNB. It should not be crashing however, try a reset to default first.
Hi apologies it’s the Humax fox sat HDR.
By that I mean you mean factory reset? Therefore wiping the recorded programmes?
I should say it happened very suddenly unclear what’s caused it.
So is there anyway to check if it’s box or satellite? I noticed some steps in this thread – would these apply here also?
philgreaves – 28 mins ago »
Hi apologies it’s the Humax fox sat HDR.
By that I mean you mean factory reset? Therefore wiping the recorded programmes?
I should say it happened very suddenly unclear what’s caused it.
So is there anyway to check if it’s box or satellite? I noticed some steps in this thread – would these apply here also?
A factory reset does not delete your existing recordings. So photograph the recording schedule and re-enter after the reset. Do not do this until the following checks are done.
Had you already installed the Custom Firmware for this box. You could have saved the schedule and re-instated this after the reset.
There are ways to check but as you posted the completely wrong box not sure if any will will work.
I will post detailed instructions how to do this tomorrow.
Basically you need to use manual tune to confirm that you have a good signal from the Freesat home transponder.
Hi Graham thanks very much for your assistance.
That’s good to know about yeh recordings being safe. My parents mentioned a warning or something for the reset which spooked them I guess. Nothings in the schedule now (due to channel numbers being 5000 etc).
I don’t know much about it to be honest. It’s just my parents who are even less tech savvy! I don’t think they’re concerned about schedule though.
Sorry wrong box?? You need further info or a code??
Thanks very much I’ll stay tuned. Yes manual tune is doable. Thanks for your help
I wil read up on further detail the checks in this thread.
Menu – Settings –
Change box STB Mode to non freesat Press left to exit settings screen
Press down to Setup. Press right and down to highlight manual tune.
and press OK
Transponder All should be highlighted in yellow. Press keep pressing right until you see 10714 H 22000 5/6.
Signal strength and quality is shown at the bottom of the screen. Id the lnb is OK and the dish is properly aligned you should see 100% for both strength and quality.
If you have a good signal. Exit and change back to Freesat mode and run a freesat tune.
Do not do this until you have a good signal shown from the home transponder.
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