Humax Aura Storage

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  • #107028
    Barry
    Moderator

    SSThing – 3 days ago  » 

    So clearly Humax are giving out incorrect advice and they need to be informed of this.

    As previous post Contacts at Humax Towers advised.

    Confirmation received that my advice was correct, and CS personnel also now in alignment with this.

    #107029
    Anonymous
    Inactive

    Unfortunately Barry, they are still giving the same advice :-

    Chat started on 18 Aug 2021, 08:55 AM (GMT+0)

    (08:55:13) *** Xxxxx joined the chat ***

    (08:55:13) Xxxxx: Hello

    (08:55:23) *** Humax UK – Ruairi joined the chat ***

    (08:55:37) Humax UK – Ruairi: Hello welcome to Humax

    (08:56:43) Xxxxx: Hi. I have just noticed that the price of the Aura has been reduced, so I am about to order but I have a question, if that’s OK?

    (08:57:19) Humax UK – Ruairi: Of Course

    (08:59:06) Xxxxx: Thank you. On my current machine I can archive recordings to an external USB drive (if the internal hdd is full) and I can still access these directly from the “recordings list”. Is this possible for the Aura?

    (09:02:25) Humax UK – Ruairi: It is possible but not in the same way you can essentially once your Aura is synced up to your network to transfer files from it to your PC directly that way it is also possible to transfer them to a USB but you would need to have the correct app downloaded from the Play store.

    (09:03:33) Xxxxx: I don’t have a pc. I want to use my USB hdd.

    (09:04:44) Xxxxx: What app do you suggest? And would these recordings still be visible and playable directly from the “recordings list” on the Aura?

    (09:06:43) Humax UK – Ruairi: Yes once you got the app downloaded it would work pretty much the same way as the FVP-5000T

    (09:07:06) Xxxxx: Pretty much or the same?

    (09:08:22) Humax UK – Ruairi: The recordings on the USB would still show up in the list of recordings the same as any recording that would still be on the box’s internal HDD

    (09:08:28) Xxxxx: Because it is important that the recordings are accessible via the recordings list and don’t require any additional application to play them.

    (09:09:50) Humax UK – Ruairi: The additional apps are available through the box if you do not have a PC though it may be difficult to use the box as you need to be able to access certain websites and set up accounts for google etc though.

    (09:10:57) Xxxxx: I already have Google accounts, why do I need a pc?

    (09:11:37) Xxxxx: Are you saying that the full functionality of the Aura is only possible for pc owners?

    (09:11:37) Humax UK – Ruairi: If you already have the google account you should be OK it would have been needed in order to setup the box correctly.

    (09:13:47) Xxxxx: OK. So what you are saying is that I need to install a file reader application onto the Aura, use that to transfer the recordings to the USB hdd and then just play them as normal from the “recordings list” interface on the Aura?

    (09:14:54) Xxxxx: And this will free up space on the internal hdd?

    (09:16:13) Humax UK – Ruairi: Yes that is pretty much it It is important to know though again sorry just wanting to make sure that the box does require an internet connection in order to work correctly, yes it will free up space but as the storage is a choice of 1TB (500 hours of SD recordings) and 2TB (1000 hours of SD recordings) it should hopefully not be needed for a while.

    (09:16:47) Xxxxx: Yes, I have Internet. Thanks for the help.

    (09:17:16) Humax UK – Ruairi: Your welcome

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