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thanks for the help everyone. guess i better just wait.
Same for me – Humax HDR-1000S
After s/w update can’t access onDemand or showcase, even though the network connection is OK (I can ping in and the network info is correct). I was going to test you-tube but I can’t find it.
Rocksta – 1 hour ago »
Same for me – Humax HDR-1000S
After s/w update can’t access onDemand or showcase, even though the network connection is OK (I can ping in and the network info is correct). I was going to test you-tube but I can’t find it.
If you select On Demand from the home menu and press OK do you not see the U-tube icon. Do you have a tablet or phone with youtube as an app ?
Welcome to the forum.
Can’t actually select On Demand from the Home Menu as it states it is currently not available, so I guess that means no YouTube.
Hi Folks, I purchased a 1010s just yesterday and it’s driven me mad ever since. I can watch iplayer on 901 or ITV player on 903 but everything else just doesn’t work.
On demand – not currently available
Showcase – not currently available
Unable to access Freesat ID “your box requires an internet connection…. etc”
But I do have an internet connection and settings are showing that connection. I’ve tried wireless and wired via home plugs. I’ve tried all the ideas here, rebooted router and box and still no joy.
The only thing that gives me pause is that the box is showing my connection as “bebox” when in fact my router is an Asus N66U
So, have I got a dodgy box? Or is the problem their end as this thread implies?
I have spent hours trying to get On Demand on my 1010s.
Its good to find out that its not a problem with the box but they could have put something on the website so that I did not waste so much time trying to connect.
Since this problem has been ongoing for several days I think it’s about time we had it fixed as a priority. In well over a decade as a Sky customer I have never suffered a service outage on this scale.
I’ve emailed Humax with a link to this thread. Perhaps others should do the same in order to increase the pressure for a solution.
tdodd – 36 minutes ago »
Since this problem has been ongoing for several days I think it’s about time we had it fixed as a priority. In well over a decade as a Sky customer I have never suffered a service outage on this scale.
I’ve emailed Humax with a link to this thread. Perhaps others should do the same in order to increase the pressure for a solution.
Wondering if you all have the same problem or not.
Some report 901 access to IPlayer, others unable to get a network connection message.
Wondering if there is a separate problem with new setups?
All working fine here.
You reported in #6 that your functionality was restored???
REPASSAC – 12 minutes ago
You reported in #6 that your functionality was restored???
Yes, it was fixed, temporarily, and now it is down again. Meanwhile new reports of problems are still being added.
I’ve just called the help line, they have confirmed the problem is at their end. When I asked how long before it’s resolved the answer was “It’s still early days yet. The problem only happened two days ago.”
I can’t say I’m particularly impressed. 🙄
tdodd – 2 hours ago »
REPASSAC – 12 minutes ago
You reported in #6 that your functionality was restored???
Yes, it was fixed, temporarily, and now it is down again. Meanwhile new reports of problems are still being added.
901 working for you?
I can’t check. The sat cables are back into the Sky box. Maybe it is since I removed the sat feed that on demand failed again.
I shall just use my Chromecast for YouTube and ignore the Humax until my Sky service ends in October.
I have not had a reply to my email sent at 7.10am. Thank you Humax
Now cannot even connect to the internet to try 901.
Lorac – 22 minutes ago  »Â
I have not had a reply to my email sent at 7.10am. Thank you Humax
Now cannot even connect to the internet to try 901.
What response do you get if you go to channel 901 and start from there?
Told to use Ethernet cable or Homeplug adaptor.
I have virgin broadband and router is at the other end of the room.
I bought the 1010s because of the wifi connection.
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