- This topic has 61 replies, 16 voices, and was last updated 10 years, 4 months ago by
.
-
Posts
-
I like the power saving settings. They are excellent. What I don’t like is an update which is crashing the whole box like a power out which is destructing functionality.
human – 5 minutes ago »
This is incredible what is being said here tonight. It’s not really happening. Am I to assume that there’s no Freesat Box to be found out there that doesn’t go into some European Regulations induced idiotic sleep mode in order to save us humans from ourselves?
If Humax have a “system” built into their machines that sends it to sleep during us watching something, then equally Europe should compell it to declare this on the packaging, or Curry’s to publish this nonsense.
If mine continues to do this it’s going back for a full refund.
This is total madness!
BTW, I always switched my Sky box off at the socket every night, until the next evening, so there was no extra wastage here!
The regulations date pre 2008 when the sby power was quouted at 0.75Watts or less, subsequently reduced to 0.5W.
How hard is this to understand.
YOUR CURRENT PROBLEMS ARE NOT IN ANY WAY RELATED.
This has been the situation for many years. Do you really think we would all have been using Humax Freesat+ and Freeview+ pvrs for years if this was an issue.
Had you had a Foxsat-hdr and turned it off overnight it wouldn’t have worked for very long (It wakes up briefly to do essential updates in the early hours).
The Freeview+ modern pvrs continue to work with no issues with the required standby power limits.
If there is any problem here it’s not down to the packaging, all pvrs have to conform, if they do not they cannot be sold in the EU.
I am sure if you look closely you will find a label confirming thst the kit confirms to the legal requirements for sale in the EU.
The problem relates to a problem with the current software release for HDR1000/1010S boxes.
What is madness is expecting to have a detailed report on all the relevant regulations for approval to sell any sort of electrical kit in the UK. You would need a rather large document.
Picking on one that you incorrectly assume is the source of your issues is the madness here. Do you have any sort of expertise in this field, from your post it appears not ?
This is an early document that eventually brought about the actual legislation.
deej78 – 16 minutes ago »
I like the power saving settings. They are excellent. What I don’t like is an update which is crashing the whole box like a power out which is destructing functionality.
That is a sentiment I can agree with
Some people here ASSUME too much!
Who said that I have had no interaction or input for 3 or 4 hours?
To the contrary. Changing channels, watching and subsequently deleting a recorded programme all within this period is exactly what I have been doing. The machine cuts out and goes to sby suddenly. Don’t tell me I’m supposed to live with that. I paid £230 for this and I want to get what I thought I paid for. Some people here have a weird attitude. I accept if I don’t touch a device for a prolonged period that it should turn off. This is NOT the case here!
What is the problem with the unit turning itself off after 3 hours if no user interaction with it.
A message is displayed screen to warn the user, and if the user so desires it can be disabled – though why a user would want to do this beats me.
human – 6 minutes ago »
Some people here ASSUME too much!
Who said that I have had no interaction or input for 3 or 4 hours?
To the contrary. Changing channels, watching and subsequently deleting a recorded programme all within this period is exactly what I have been doing. The machine cuts out and goes to sby suddenly. Don’t tell me I’m supposed to live with that. I paid £230 for this and I want to get what I thought I paid for. Some people here have a weird attitude. I accept if I don’t touch a device for a prolonged period that it should turn off. This is NOT the case here!
In which case you are suffering from a problem introduced with the last update, nothing to do with the power saving features.
You will just have to be patient along with a lot of other owners and wait for Humax to get to the bottom of the problem, or return the unit for a refund.
[What is the problem with the unit turning itself off after 3 hours if no user interaction with it.A message is displayed screen to warn the user, and if the user so desires it can be disabled – though why a user would want to do this beats me]
Same assumption reflex again, read my post above.
human – 4 minutes ago »
[What is the problem with the unit turning itself off after 3 hours if no user interaction with it.A message is displayed screen to warn the user, and if the user so desires it can be disabled – though why a user would want to do this beats me]
Same assumption reflex again, read my post above.
The box does not turn off after 3hrs if the appropriate menu option is selected. The current issue is unrelated, even with the option turned off the box can shut down within 45 minutes, whether or not you use the remote control. It’s apparently random and sod all to do with your wild theories, and everything to do with the new software. If you actually read and understand the posts on this, users who have reverted to previous software report the issue goes away until the box auto updates to the latest software.
All this rubbish about sby power and auto shut down is totally unrelated. If the box shuts down due to remote inactivity it does not in any way affect on-going recordings or future ones. It actually goes into a similar state as Sky boxes are in all the time, It wll go into deep sby when on-going activities like recording, recording deletions etc (they take a while to complete on a Linux Operating System).
If you press the sby button while the box is recording, it does not affect any recordings you currently have or due within the next 15 minutes (provided you are using accurate recordings, the box wakes from full standby 15 minutes before a scheduled recording to watch for the broadcaster to signal the programme is about to start.
Frankly you aren’t really helping to resolve the issue at all.
No doubt whatsoever its the recent firmware update that’s causing all the grief.
Just amazed Humax in their reply to my e-mail yesterday said “the issue is only affecting a small number of users”
Surely its affecting every single one of us with these boxes?
As a temporary solution would it not be possible for the previous version to be made available until the new one has been thoroughly tested which it obviously can’t have been in the first place?
Quote:Surely its affecting every single one of us with these boxes?Evidently not. Even among the relatively small number posting in this forum, some have reporting having no problems from the update. As Graham Thompson has commented, the fact that not everyone is affected in the same way is one of the reasons these bugs aren’t easy to fix.
Humax are in the best position to know what proportion of their userbase have reported adverse effects. I’m relieved to hear they’re finding that only a small number are affected, though I sympathise with those whose boxes have been hit.
It may turn out to be a further manifestation of the unresolved Showcase/OD-access problems. Something fundamentally not right in that area, it seems to me.
I see your point but I would imagine that only a relatively small proportion of all owners of these devices are aware of these and other forums. Also what about the issue regarding the lack of display icons – surely that must affect all boxes? Not to mention the problems with the third party wi-fi adapters (although that doesn’t appear to be affecting all adapters).
Quote:I see your point but I would imagine that only a relatively small proportion of all owners of these devices are aware of these and other forumsI agree. Most owners who suddenly found their box misbehaving in a seriously inconvenient manner, such as spontaneous rebooting, would probably contact Humax or the retailer. Whoever they contact, is going to be contacting Humax. Hence why Humax are likely to have the best available idea of numbers.
The loss of display icons isn’t in the same category as the rebooting, as it’s purely cosmetic. As for the dongles, many, perhaps most, don’t use wifi with the box, or use the Humax dongles. Only a small minority will be using unsupported dongles. Bad luck if they no longer work, but this is not a bug.
Has anyone tried a restore to factory settings to see if this resolves the power out reboot problem? I myself now has a box that is doing this. It started 45 mins after I did the update. I will reset mine and report back.
Good idea. However reading above the box will update again so it’ll
poss go back to its erratic Narcolepsy!
- You must be logged in to reply to this topic.