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I must say I’ve mostly been trying the front, and only occasionally the back. I’ll give that a try too. Thanks.
Have you got a spare drive you could use? If not, remove the hard drive & the pvr should allow you to boot up to hopefully install the file. The hard drive if faulty maybe blocking the process? The pvr will operate as a receiver without recording facility until you sort this out. The usb file is transfered to a chip on the motherboard’s firmware. Anything is worth a try. John L
Can anyone with a working unit confirm whether or not they can hear the HDD spinning when it’s on? But okay, if the update file is copied to on-board memory and installed without going via the HDD, it’s less likely that’s my problem.
wpb – 1 hour ago »
Can anyone with a working unit confirm whether or not they can hear the HDD spinning when it’s on?
I think you should be able to hear the hard drive spinning but the update would work without the hard drive connected. You are correct that the update is written to flash memory on the motherboard. Can I ask where your parents bought this box from?
Thanks for the info. Yes, it was bought from IJTDirect.co.uk in Nov 2021 – I still have the invoice.
Martin Liddle – 2 mins ago »
wpb – 1 hour ago »
Can anyone with a working unit confirm whether or not they can hear the HDD spinning when it’s on?
I think you should be able to hear the hard drive spinning but the update would work without the hard drive connected. You are correct that the update is written to flash memory on the motherboard. Can I ask where your parents bought this box from?
I thought so regarding the flash memory. Thank you for confirming Martin.
Wpd, to get your pvr booting up try removing drive & see if you are able to update. John L
Thanks, I’ll give that a try this evening.
wpb – 1 min ago »
Thanks for the info. Yes, it was bought from IJTDirect.co.uk in Nov 2021 – I still have the invoice.
If you still have receipt, then take back to store, as once void sticker is removed, you invalidate warranty. I didn’t realize it was a fairly new. New Humax’s are sold with a 2 year warranty. John L
jdlfreetime – 1 hour ago »
New Humax’s are sold with a 2 year warranty.
I thought it was one year warranty that could be extended to two years if registered within 30 days of purchase?
I thought it was a 2 year warranty as standard. I know Humax direct do refurblished with 1 year warranty. Maybe it’s changed? I always took advantage of registering my humax’s. Long time since I purchased a new one. Good point Martin. John L
jdlfreetime – 19 mins ago »
I thought it was a 2 year warranty as standard. I know Humax direct do refurblished with 1 year warranty.
Just to update all the kind folk who tried to help, I got nowhere with the device. But Humax honoured the warranty and switched it for a new one. As soon as I plugged it in, I could hear HDD whirring, so I’m pretty sure I had a dodgy HDD on the old device. But we’ll never know for sure! Thanks again all here who offered advice.
Hi wpb,
Wonderful news! Humax saved the day! Enjoy your pvr. John L
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