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andyb63uk – 45 minutes ago »
I’m having the same problem even though Anynet+ is turned off on my Samsung Smart TV. So could the problem be with the 1100s rather than the connection to the TV??
Also, I wonder why there would be an OFF anyway, surely Standby and On should be the only 2 options as (in my case) I would never turn the unit OFF so as not to miss preset recordings.
A bit puzzled, what has the off option ? If you mean anynet+, it simply turns off the CEC control function. All this does is disable the TV from auto selecting a HDMI port and it’s associated capability to turn off the TV when a cec capable item is connected to the TV, and the reverse turn off the connected box when the TV is turned off.
Hi Barry,
Yes, unfortunately,it looks as if I’ll need to return it to the seller, as there seems to be a problem with the box itself.
By the way, when I connected up the box initially it would connect to my WiFi network, but not to the internet. So none of the On Demand or Showcase stuff would work. That problem was solved thanks to a tip on this Forum.
I have a BTHub4 router and turning off “Smart Connect” on the hub allowed it to connect to the internet. So thanks for that.
I’ll let you know if the replacement box works correctly.
A bit puzzled, what has the off option ? If you mean anynet+, it simply turns off the CEC control function. All this does is disable the TV from auto selecting a HDMI port and it’s associated capability to turn off the TV when a cec capable item is connected to the TV, and the reverse turn off the connected box when the TV is turned off.
Why Puzzled? When this problem occurs, the Humax 1100s is OFF (no LED). pressing either the power button on the Humax 1100s or on the remote brings the LED on a dim red (normally standby). Pressing either power button turns the dim red LED OFF. The Humax 1100s does NOT power up. Following so far?
Unplug the Humax 1100s from the mains, wait a minute, plug it back in and hey presto it powers up with dim red LED in Standby. Pressing either power button powers up the Humax 1100s with dim Blue LED. Got it?
So the question is, Why does the Humax switch itself OFF?
This is sounding like a possible power supply issue. Are the power supply connections firmly made?
REPASSAC – 7 hours ago »
This is sounding like a possible power supply issue. Are the power supply connections firmly made?
Yes, and the only time there was a power problem was a power cut, and the Humax did not come on when the power came back on, but when I pressed the power button the Humax worked just as it should.
Update – 18/12/2015
I returned my Humax HDR-1100S to the seller. He said he’d done a HDD clean up, and a reformat, and that it was now waking up from standby as it should. He also said that a factory reset on it’s own would not have sorted the standby issue.
However, I was not confident that the problem would not come back and asked for a refund, rather than having the box returned to me. The seller gave me a full refund.
I have now purchased another HDR-1100S and it worked, as it should, straight from the box.
Hope the other members, who had the same problem as myself, have managed to get the issue sorted.
Dossan,
Thanks for the update. My HDR-1100S is still intermittently having this annoying problem. I think I will wait until after Christmas and return it to John Lewis for a replacement.
Hi all,
I have recognised exactly the same problem as described by the OP. However this problem only began after I connected a known good HDR-1100S box to a Samsung Smart TV with Anynet+. The problem could be solved by disconnecting the power to the Humax box, but only to re-occur later.
When I disabled the Anynet+ on the TV the problem was solved.
I observed that switching off the TV caused the HDR-1100 to switch from On to Standby. I guess this is expected behaviour of the Anynet+. However I believe it puts the Freesat box into a confused state about whether it is on or off! Coming back to the unit after a period of time, it can only be toggled between Standby (red led) and Off (no led).
So this is not a hardware fault or a power supply issue. It is a software issue, but with a simple workaround if you are happy to go without Anynet+.
Life used to be so much easier when units had a display where one could read the error codes.
I have a six-year old Panasonic plasma and the failure to wake from standby is causing issues for me too, particularly as we need to have CEC enabled for our Kodi box’s HDMI CEC adapter.
Presumably this might resolve any CEC related woes if connected between the HDR-1100s and TV:
https://www.pulse-eight.com/p/110/cec-less-hdmi-cable
Grateful for any thoughts on this
We have had the CEC-less cable in for nearly a week now and all is good. No issues coming back on at all. I also like the fact I can leave the box paused, even in apps, then turn off the TV, Turn the TV back on, and it is exactly how I left it (useful when there is no screensaver on the box).
A word of advice for anyone ordering the cable, it is VERY short (25cm) and should really have a female HDMI socket at one end or be supplied with a coupler. That said, it isn’t prohibitively expensive, allows me to leave CEC enabled and has ended all complaints about the box from Mrs. K.
Ideally Humax should offer these cables for free to those affected.
I did look at the Lindy HDMI CEC Blocker, but there seem to have been a batch of these supplied with all their pins connected and did not feel like risking it.
jimkeane – 1 week ago »
I have a six-year old Panasonic plasma and the failure to wake from standby is causing issues for me too, particularly as we need to have CEC enabled for our Kodi box’s HDMI CEC adapter.
Presumably this might resolve any CEC related woes if connected between the HDR-1100s and TV:
https://www.pulse-eight.com/p/110/cec-less-hdmi-cable
Grateful for any thoughts on this
I have the same issue as the OP. The box cannot be woken from standby, the red light just turns off when the power button is pressed. Rebooting fixes it. I’ve only had the box for a few days. I’ve just disabled CEC on my Samsung TV, but I don’t have much confidence… I’m wondering if this is a software issue, or if I should get the box replaced, any suggestions?
Update: the problem is still there. Off to try and replace it tomorrow
When I disabled CEC on my Philips I need to reboot the TV and power cycle the HDR-1000S before all was OK.
I have a Sony TV 32EX703 which allows HDMI-CEC to be enabled/disabled on individual HDMI ports; it’s deep in the menus to disable, but it is there.
I did have it turned on for a while, but I have power saving enabled on the TV with the presence sensor, so I would pause something, go off and get a cup of tea, get distracted and do something else and come back to resume watching and find the TV had turned itself off and caused the Humax to do the same and so my paused program would be lost.
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