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Faust – 2 days ago » …I suspect it does work, it’s just that you haven’t been able to stumble across the trick for coaxing it back into life. Let’s put it this way, if we were both at the recycling centre and you were about to throw it in the skip I would certainly relieve you of the trouble of doing so.
Crikey Faust! Have you found the solution that has so far confounded Humax? Or just prepared to wait it out till they eventually find one, which they are prepared to offer free?
I’m agog with curiosity
Pollensa1946 – 5 hours ago »
Faust – 2 days ago » …I suspect it does work, it’s just that you haven’t been able to stumble across the trick for coaxing it back into life. Let’s put it this way, if we were both at the recycling centre and you were about to throw it in the skip I would certainly relieve you of the trouble of doing so.
Crikey Faust! Have you found the solution that has so far confounded Humax? Or just prepared to wait it out till they eventually find one, which they are prepared to offer free?
I’m agog with curiosity
Not at all. However, if the box was about to hit the recycler then what have you got to lose by tinkering about with it? I suspect if I had the lid off one I could eventually get it working again – there’s nowt like a challenge to brighten up your day.
Faust – 8 hours ago » …I suspect if I had the lid off one I could eventually get it working again…
I’m sure Barry will be keen to pass that on to Humax.
Pollensa1946 – 4 hours ago »
Faust – 8 hours ago » …I suspect if I had the lid off one I could eventually get it working again…
I’m sure Barry will be keen to pass that on to Humax.
Well given it’s not likely to be hardware failure then it’s just a matter of getting everything back to how it was before it left the factory. Nothing ventured and all that.
It is possible the fault could then reappear but then again it may not.
Faust – 11 hours ago »
Well given it’s not likely to be hardware failure
What is your evidence for it not being a hardware problem? This to me smells much more like a hardware issue than a software issue. If it was a hardware issue then Humax would probably continue to peddle the software problem possibility simply because admitting a hardware problem would quite likely cost them a lot of money in repairs.
Martin Liddle – 9 hours ago »
Faust – 11 hours ago »
Well given it’s not likely to be hardware failure
What is your evidence for it not being a hardware problem? This to me smells much more like a hardware issue than a software issue. If it was a hardware issue then Humax would probably continue to peddle the software problem possibility simply because admitting a hardware problem would quite likely cost them a lot of money in repairs.
I didn’t say it wasn’t I said it was unlikely. Without further examination it’s impossible to confirm one way or the other.
Faust – 58 minutes ago » …I didn’t say it wasn’t I said it was unlikely…
OK, on what basis do you think it unlikely to be a h/w problem? You must have considered this at length and on the balance of probabilities reached this conclusion.
Pollensa1946 – 1 hour ago »
Faust – 58 minutes ago » …I didn’t say it wasn’t I said it was unlikely…
OK, on what basis do you think it unlikely to be a h/w problem? You must have considered this at length and on the balance of probabilities reached this conclusion.
I go right back to my original post on the subject i.e. if one was going in the skip than I would happily relieve the person throwing it of going to the bother. That should provide you with your answer. However, in the absence of such an item then further cogitation of the matter is meaningless.
So other than the opportunity to acquire a free box, which may or may not subsequently be fixed, you really have no idea what the problem may or may not be. I agree, further debate is meaningless.
Pollensa1946 – 1 hour ago »
So other than the opportunity to acquire a free box, which may or may not subsequently be fixed, you really have no idea what the problem may or may not be. I agree, further debate is meaningless.
I’m not sure I have said any different – unless you know something I don’t. 🙄 But then this scenario can apply to most things i.e. you cannot know until you look – unless of course you know different. 🙄
After much complaining, threatening with the retail ombudsman, Humax agreed to repair / replace my box (1 year 7 & 1 week old). A courier turn up and switched it with another box. It was a second hand box, I know this as it was still registered with the previous owners remote login. 🙄
Anyway the replaced box is working at the moment, but I will not buy another Humax the Xtrend ET8500 or the Vu+ Solo SE V2 look really interesting
AlexAD – 50 minutes ago »
, but I will not buy another Humax the Xtrend ET8500 or the Vu+ Solo SE V2 look really interesting
Having read the specs on the above I find it interesting that you find it interesting.
Faust – 46 minutes ago »
AlexAD – 50 minutes ago »
, but I will not buy another Humax the Xtrend ET8500 or the Vu+ Solo SE V2 look really interesting
Having read the specs on the above I find it interesting that you find it interesting.
I’ve read those specs also, and I find them interesting. So maybe you would care to explain what you find interesting about the fact that others find them interesting. I’m interested in knowing.
I haven’t read the specs but I’m guessing they are more interesting than a Humax freetime box that can’t detect a hard drive.
Reffub – I couldn’t agree more. Well done AlexAD in getting Humax to replace the faulty box(which is more than I could do!). I have no interest in where the problem lies(hardware or software, Humax or Freesat) but the number of frustrated users on this forum alone indicates that the product is unreliable and the support service is non-existent.
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