HDR 1000s June firmware update problems

Forum Forums Freesat HD HDR 1000, 1010, 1100S HDR 1000s June firmware update problems

Viewing 14 posts - 16 through 29 (of 29 total)
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  • #45849
    Anonymous
    Inactive

    -gonzo- – 5 hours ago  » 

    rmwd – 3 minutes ago  » 

    I am loathe to buy one having spent £70 on a cable which made no difference! Might try and borrow one.

    £70 😯 someone saw you coming, there’s never ever a need to spend that much on a HDMI cable.

    Granted you never want to go too cheap as build quality may be questionable, but £70 is an insane amount to spend.

    I agree a ridiculous amount of money for a cable, but I was in no position to know whether or not it was the cable. I know now it wasn’t, but Currys don’t do refunds.

    #45850
    grahamlthompson
    Participant

    rmwd – 29 minutes ago  » 

    grahamlthompson – 2 hours ago  » 

    While not designed for this purpose the linked adaptors here use the cec control connectors to transmit ir control signals. They thus effectively when set to ir transmit disable cec control signals. A pair of these and your original el cheapo hdmi cable may well fix the problem.

    http://www.amazon.co.uk/Cablesson-Injector-Remote-Control-Extender/dp/B005KLROCG

    Graham,

    thank you, though I must admit I don’t really understand what these do in spite of reading the info on the amazon link. The CEC(Regza link) on my tobisha can be and is off already. Though off or on the humax isn’t seen when turning on the TV while the hmax is on.

    I read that the June update changed the CEC link from one that uses hard addresses for peripherals to virtual addresses. Has this caused the problem? I don’t understand why when the humax is recognised and a live picture is being received the TV still puts up a No signal dialogue.

    The gizmos I linked to solved a similar problem to yours for a poster. If the connections in a hdmi cable normally used for cec control are interrupted then there can’t be any interaction. To the TV and the PVR it appears neither has cec support.

    CEC on paper sounds good but it’s not clever enough.

    I recently set up a system for my daughter using a Yamaha Home Cinema system and a Panasonic TV. One of the inputs to the AV amplifier is a HDR FOX T2. Like all such Freeview units to listen to radio you only need the TV on to select the desired radio channel as the audio comes through the speakers not the poor quality TV speakers. Choose the radio channel and then turn off the TV, result the amp powers off as well :-)

    Turned of CEC on Amp and TV, no problem. How hard is it to press a source button on the TV ? :-)

    #45851
    Anonymous
    Inactive

    Graham,

    thank you, that makes sense. I’ll give it a go.

    Cheers.

    #45852
    Anonymous
    Inactive

    rmwd – 1 hour ago  » 

    -gonzo- – 5 hours ago  » 

    rmwd – 3 minutes ago  » 

    I am loathe to buy one having spent £70 on a cable which made no difference! Might try and borrow one.

    £70 😯 someone saw you coming, there’s never ever a need to spend that much on a HDMI cable.

    Granted you never want to go too cheap as build quality may be questionable, but £70 is an insane amount to spend.

    I agree a ridiculous amount of money for a cable, but I was in no position to know whether or not it was the cable. I know now it wasn’t, but Currys don’t do refunds.

    That can’t be right surely? Is the packaging damaged in any way?

    You have changed your mind?

    If you change your mind and would like to return your product, we’re happy to exchange or refund it as long as:

    The product is in its original unopened and sealed packaging

    You return it within 21 days of date of purchase

    You have proof of purchase (Original receipt, delivery note, bank statement)

    #45853
    Anonymous
    Inactive

    -gonzo- – 35 minutes ago  » 

    rmwd – 1 hour ago  » 

    -gonzo- – 5 hours ago  » 

    rmwd – 3 minutes ago  » 

    I am loathe to buy one having spent £70 on a cable which made no difference! Might try and borrow one.

    £70 😯 someone saw you coming, there’s never ever a need to spend that much on a HDMI cable.

    Granted you never want to go too cheap as build quality may be questionable, but £70 is an insane amount to spend.

    I agree a ridiculous amount of money for a cable, but I was in no position to know whether or not it was the cable. I know now it wasn’t, but Currys don’t do refunds.

    That can’t be right surely? Is the packaging damaged in any way?

    You have changed your mind?

    If you change your mind and would like to return your product, we’re happy to exchange or refund it as long as:

    The product is in its original unopened and sealed packaging

    You return it within 21 days of date of purchase

    You have proof of purchase (Original receipt, delivery note, bank statement)

    Gonzo thanks,

    I have all the packaging and receipt. I will take it back tomorrow.

    Cheers

    #45854
    Anonymous
    Inactive

    rmwd – 3 minutes ago  » 

    Gonzo thanks,

    I have all the packaging and receipt. I will take it back tomorrow.

    Cheers

    As long as its intact, just deny you’ve ever opened it. Just tell em the wife went mental or something :D

    #45855
    Anonymous
    Inactive

    -gonzo- – 21 hours ago  » 

    rmwd – 3 minutes ago  » 

    Gonzo thanks,

    I have all the packaging and receipt. I will take it back tomorrow.

    Cheers

    As long as its intact, just deny you’ve ever opened it. Just tell em the wife went mental or something :D

    Gonzo,

    thanks again. Currys took the hdmi lead back no problem.

    And I found another solution to my problem.

    A friend gave me a cheap 2to 1 splitter lead to put between the humax and the TV.

    Now the humax behaves just as it used to before the upgrade.

    Cheers

    #45856
    Anonymous
    Inactive

    rmwd – 2 hours ago  » 

    -gonzo- – 21 hours ago  » 

    rmwd – 3 minutes ago  » 

    Gonzo thanks,

    I have all the packaging and receipt. I will take it back tomorrow.

    Cheers

    As long as its intact, just deny you’ve ever opened it. Just tell em the wife went mental or something :D

    Gonzo,

    thanks again. Currys took the hdmi lead back no problem.

    And I found another solution to my problem.

    A friend gave me a cheap 2to 1 splitter lead to put between the humax and the TV.

    Now the humax behaves just as it used to before the upgrade.

    Cheers

    Bugger missed my chance – I would have paid good money for a list of people who have made similar purchases from them. :-)

    #45857
    Anonymous
    Inactive

    rmwd – 1 day ago  » 

    Spoke to Humax direct customer services and they tell me there is nothing that can be done to fix my connection problems with my Toshiba. Like others my workaround is to turn the TV on, switch to DTV input. Then switch on Humax and then change input to Hdm1. Just hope the next update fixes this.

    BTW got top of the line hdmi lead as suggested by the CEC wiki page made no difference.

    Has no one else got this problem anymore?

    Would connecting my human to the tv with an hdmi splitter work?

    You could try connecting via scart – not ideal but should solve your problem.

    #45858
    Anonymous
    Inactive

    Faust – 9 hours ago  » 

    rmwd – 1 day ago  » 

    Spoke to Humax direct customer services and they tell me there is nothing that can be done to fix my connection problems with my Toshiba. Like others my workaround is to turn the TV on, switch to DTV input. Then switch on Humax and then change input to Hdm1. Just hope the next update fixes this.

    BTW got top of the line hdmi lead as suggested by the CEC wiki page made no difference.

    Has no one else got this problem anymore?

    Would connecting my human to the tv with an hdmi splitter work?

    You could try connecting via scart – not ideal but should solve your problem.

    Thanks Faust but you loose HD. I have solved the problem by using a cheap hdmi splitter between the humax and the tv. It makes the tv think that it has a non CeC device so the humax behaves like it did pre update.

    #45859
    Anonymous
    Inactive

    Hello folks – first time poster here. I found you because suddenly my tv remote was working the humax box and vice versa and I was having problems getting the box to work. I was having to switch it off at the wall and start again. This thread has been quite useful, as I’m not going to investigate my sony bravia programmes to see if I can switch off the linked hdmi.

    I called freesat and they told me that the last update had linked all my hdmi things together but I would have to unlink it through my tv. Not hugely helpful, and the guy did try to blind me with science about it. Probably because he could tell I was a bit of a technophobe – I just want to watch the telly and record a few programmes!

    Anyway like I said to read things on here has helped because now I know it’s not a ‘fault’ with the box and I can either put up with it and hope they put it right next time, or try and unhook the hdmi link thing with the TV.

    So thanks everyone!

    #45860
    grahamlthompson
    Participant

    groovyoldwoman – 3 hours ago  » 

    Hello folks – first time poster here. I found you because suddenly my tv remote was working the humax box and vice versa and I was having problems getting the box to work. I was having to switch it off at the wall and start again. This thread has been quite useful, as I’m not going to investigate my sony bravia programmes to see if I can switch off the linked hdmi.

    I called freesat and they told me that the last update had linked all my hdmi things together but I would have to unlink it through my tv. Not hugely helpful, and the guy did try to blind me with science about it. Probably because he could tell I was a bit of a technophobe – I just want to watch the telly and record a few programmes!

    Anyway like I said to read things on here has helped because now I know it’s not a ‘fault’ with the box and I can either put up with it and hope they put it right next time, or try and unhook the hdmi link thing with the TV.

    So thanks everyone!

    Welcome to the forum. Here’s the procedure for my Sony Bravia TV

    HOME, scroll left to Settings, Scroll Down to Set-Up and press centre button (OK)

    Scroll down to HDMI set-up and press right

    Set Control for HDMI to off

    #45861
    Anonymous
    Inactive

    Thanks graham, I’ll note that down and have a go over the weekend.

    I’ll bookmark this site if I have future problems as some of the threads have been very interesting to read.

    Keep cool.

    GOW

    #45862
    Anonymous
    Inactive

    <<Thanks Faust but you loose HD. I have solved the problem by using a cheap hdmi splitter between the humax and the tv. It makes the tv think that it has a non CeC device so the humax behaves like it did pre update.>>

    Thanks for this, very helpful! I have been frustrated by being unable to use the HDMI connection if I go to turn on the box while it is recording. It wasn’t happening until recently but now it seems to happen every time. Having read the above I tried some careful testing. I have a Sony TV from 2008. If I turn the Sony TV completely off and turn on the Humax Freesat box first, then turn on the Sony TV, EVERY TIME the HDMI fails to work. Nothing can be done without turning off the Humax box.

    So my conclusion is that the HDCP HDMI handshake, or at least something detecting whether a live TV is plugged in, happens when the box is turned on, and not when the TV is turned on. This includes when the box comes on to start recording something. When recording something even turning off the box does not help – I need to power down the box by unplugging it, which of course stops the recording.

    I seem to have fixed the problem by inserting an HDMI switch between the TV and the Humax box, together with a second HDMI cable.

    – testing this when I turn off the TV, then turn on the Humax box, then turn on the TV, it seems to work OK.

    Thanks to all in this thread for the hints. I will now report this to Humax.

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