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By the way. I have emailed humax and asked for advice on what to do, and have not heard any thing from them at all…thanks humax for your help, you are losing a customer and anyone else I can save from buying one of these brainless boxes…
Desmondo – 13 minutes ago »
By the way. I have emailed humax and asked for advice on what to do, and have not heard any thing from them at all…thanks humax for your help, you are losing a customer and anyone else I can save from buying one of these brainless boxes…
Turn off your TVs HDMI CEC control for the source the Humax box is connected to.
Also if you notice the box is currently recording make sure the tv is switched on fully before you switch on the Humax ie: wait until the screen has a ‘no signal’ message.
Curiously it is the other way round for me. The Humax has to be fully on before switching the TV to its input.
Tried both one time they work , then next time they don’t , then do then don’t…it’s driving me crazy, I just want a predictable problem….there is no logic ….
Is that it then?…..there is no solution to the HDMI non connection dilemma ….sad news , someone hasn’t done their job properly then…
Desmondo – 49 minutes ago »
Is that it then?…..there is no solution to the HDMI non connection dilemma ….sad news , someone hasn’t done their job properly then…
You really need to be speaking to Humax Customer support if your continuing to have problems.
Tel: 0844 669 8800
Desmondo – 1 hour ago »
Is that it then?…..there is no solution to the HDMI non connection dilemma ….sad news , someone hasn’t done their job properly then…
Have you tried booting with different output resolutions?
Aaaaaagh,,, I’ve tried everything , every combination of booting orders over and over again…the fact is, I should not need to fart about,,,,it should work, all my other stuff does…get it together Humax….
By the way…I have tried email to humax customer support…..I have had no response….
Desmondo – 10 minutes ago »
By the way…I have tried email to humax customer support…..I have had no response….
My experience is that they don’t answer emails (they are not alone in that, Panasonic UK are the same). Phone them.
Desmondo – 54 minutes ago »
By the way…I have tried email to humax customer support…..I have had no response….
I usually always get a response myself from either Louis or John M, here’s another email address you could try cs@humaxonline.co.uk or you may find it better just to call them.
So the question is this, am I the only poor person with a non connection issue with this box……I don’t think so…what are humax doing about this, a recall, a visit from a technition,replace item,nothing,,,you guess….
Desmondo – 14 minutes ago »
So the question is this, am I the only poor person with a non connection issue with this box……
Currently, if it’s as bad as your making it out to be, the yes it does seem that’s your the only one. Have you even called them over the phone yet? If so, what did they say?
Pretty much most others that have complained of a similar issue have resolved the issue by dissabling HDMI-CEC on the TV for that particular HDMI source or making sure the TV is fully booted up before turning on the Humax.
Humax are aware of the HDMI issue some are having, so I’d imagine there will be further improvements in the next software update.
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