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I am using the Tenda W311+ and everything has been fine until I noticed yesterday that I couldn’t access the TV Portal due to network connection.
When checking the wi-fi settings my router is not within the list of networks. Have tried inputting manually but can’t connect.
I have a BT homehub – any suggestions please?
If you have lost the network, manually inputting the name won’t help, this option is used when your router is set up not to broadcast the network id. Can you see the network on a laptop/ phone/ tablet when near to the Humax? Try rebooting your router first. Is the router’s wireless channel set to automatic? If so it may have changed and often you get interference on some channels. I recommend manually changing the wireless channel on your router to see if you can get the network to reappear: if you get a good stable signal on a particular channel, set your router to this channel manually and disable auto-selection. Useful free tools are Inssider (windows) and WiFi analyser (android). These allow you to monitor the networks around you and see which channels are clear from competing networks.
I have the same problem as above, I also have a tenda for last month and been working fine. My TV portal was working fine earlier, went to turn it back on a few hours later and couldn’t connect, when in menu I could see other routers in the area but not the one i’ve been using which is my neighbors WIFI and have his consent and don’t particularly want to ask him to change whatever settings he has.
As above it is also BT, Infinity I believe.
Is there anyway of changing settings on the humax i.e restore factory settings etc as an alternative to asking my neighbor change his settings?
Many thanks
How do you know your neighbor hasn’t just turned their wifi off or moved the router to a position in their house that doesn’t allow it to reach you anymore? or set their SSID to hidden, or changed their router out for a different model?
My neighbours a friend and let me use his WIFi, plus he’s been at work all day and no one has been in his house to do anything with the router which is left on all day. its why I am able to use the computer but the Humax just isnt picking it up.
Even so, you need to eliminate all that before questioning the wifi stick.
Ok, thanks
Im going to asked my neighbour if anything has changed with router, if everything seems fine then i dont know.
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