Hard reboot reset during iPlayer use

Forum Forums Freeview HD Aura UHD Hard reboot reset during iPlayer use

Viewing 7 posts - 16 through 22 (of 22 total)
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  • #107230
    Anonymous
    Inactive

    There are numerous “crash log” viewers on the PlayStore.

    #107231
    Anonymous
    Inactive

    larkim – 5 hours ago  » 

    It does happen randomly (it seems), feels like the sort of thing that happens when the power momentarily cuts out, but the picture does freeze for a few seconds before it crashes.

    Might there be a log file or logging option that I could turn on to capture it “live”?

    You can get a bug report from Settings 》Device Preferences 》 Developer Options 》 Take Bug Report. However, there will not be any useful information because it cannot be written to the bug report as the system crashed! Bug reports work when an app crashes.

    #107232
    Anonymous
    Inactive

    Sometimes bugs appear in logs if it’s a s/w crash. If it’s completely unexpected hardware crashes then that would go unreported.

    I’ll give that log a try.

    #107233
    Anonymous
    Inactive

    had this twice this week Iplayer and recording 3 programmes at the same time freez then reboot whole system

    #107234
    Anonymous
    Inactive

    After months of no problems, iPlayer stops randomly and I have to exit and resume.

    #107235
    Anonymous
    Inactive

    It may not be relevant to this problem, but I noticed in the Google Play Store that all the Freeview Play apps (catch up apps and background apps) have recently been updated (all have a date of the 4th August, but the update must have been in the last few days).

    #107236
    Anonymous
    Inactive

    I can add a hard reboot following an exit from My5 having used More4 earlier. This was a couple of days ago. I use iPlayer reasonably frequently, this is the first reset.

    And then, about 15 minutes into watching Vigil in UHD on iPlayer it just froze and did a hard reboot. The reboot naturally caused the recoding to be aborted. Luckily iPlayer remembered where we got to.

Viewing 7 posts - 16 through 22 (of 22 total)
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