Guidance or Advice Please.

Forum Forums Freeview HD FVP 4000T, 5000T Guidance or Advice Please.

Viewing 9 posts - 16 through 24 (of 24 total)
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  • #89244
    Anonymous
    Inactive

    For absolute clarity, everyone has been most helpful, but at the end of the day there does not appear to be an answer to my questions. Padding was probably the obvious one, but it is set on Auto. Does this mean there is then something wrong with my 5000 or is the machine not really up to dealing with these problems.

    If theres something wrong with the machine it is under warranty and I will then have it addressed.

    But again thanks to everyone who responded, I am extremely grateful.

    #89245
    Martin Liddle
    Participant

    Hulme – 2 hours ago  » 

    Does this mean there is then something wrong with my 5000 or is the machine not really up to dealing with these problems.

    Your box behaved in a very similar manner to several other peoples so having the box replaced will not help and as the chances are it would be replaced with a refurbished box it might make things worse. It is hard to know whether the FVP-5000T should have behaved better in a rather unusual circumstance (because we can’t go back and see when the meta data from the broadcaster changed) but for us the general recording performance is acceptable.

    #89246
    Anonymous
    Inactive

    Christina2018 – 1 week ago  » 

    I too (and others) had the same issues with The Apprentice recording after SPOTY overran on my 5000t (there is a topic about on it on here).

    Sorry just realised my mistake, it was the Wednesday evening The Apprentice we had a topic about not the Sunday evening final.

    #89247
    Martin Liddle
    Participant

    I now have some better evidence.

    Last night the 10pm News on BBC 1 was rescheduled as the preceding FA Cup football match went first to extra time and then to a penalty shoot out and the EPG showed that the program start and end time were updated several times. The program actually started at about 22:36 and finished at about 23:10. An HDR-FOX T2 successfully recorded the News.

    On the FVP-5000T the News started recording at 22:15 even though the guide at that point was showing News starting at 22:30 (the guide was subsequently updated to 22:35 start) and playing the recording, the News actually started at about 22:36. The News stopped recording at 23:00 although the actual stop time was 23:10 and the guide was showing 23:10 as the stop time.

    I do think this demonstrates that the HDR-FOX T2 does a better job than the FVP-5000T in these situations where start and end times are being updated. I will report this to Humax support but am not optimistic about getting a sensible reply.

    #89248
    Anonymous
    Inactive

    Martin Liddle – 4 days ago  » 

    I do think this demonstrates that the HDR-FOX T2 does a better job than the FVP-5000T in these situations where start and end times are being updated. I will report this to Humax support but am not optimistic about getting a sensible reply.

    Yes definitely let Humax know, seeing as two Humax products (I am correct in thinking the Fox is Humax too, isn’t it?) have dealt with the same incident differently. It’s good you have so many facts about times as you’ll be able to give them a detailed account of what happened.

    #89249
    Martin Liddle
    Participant

    Christina2018 – 1 hour ago  » 

    Yes definitely let Humax know, seeing as two Humax products (I am correct in thinking the Fox is Humax too, isn’t it?) have dealt with the same incident differently. It’s good you have so many facts about times as you’ll be able to give them a detailed account of what happened.

    I reported it to Humax and have had an email thanking me for the information and promising to pass it to the correct people. I am a bit doubtful that anything will come of it but at least I have tried.

    #89250
    Anonymous
    Inactive

    I am very impressed with the help and assistance given to my queery and in a way i am pleased that this is just not applicable to me.

    It would be nice to think that some responsible person from Humax would take the trouble to scan these forums and take on board what I consider to be information which in the long term would help in the development of their products.

    Again Thank You

    #89251
    Anonymous
    Inactive

    Martin Liddle – 1 day ago  » 

    Christina2018 – 1 hour ago  » 

    Yes definitely let Humax know, seeing as two Humax products (I am correct in thinking the Fox is Humax too, isn’t it?) have dealt with the same incident differently. It’s good you have so many facts about times as you’ll be able to give them a detailed account of what happened.

    I reported it to Humax and have had an email thanking me for the information and promising to pass it to the correct people. I am a bit doubtful that anything will come of it but at least I have tried.

    Thank you for taking the time to do that. Fingers crossed they are able to correct things in the future, even if they don’t as you said, you tried.

    #89252
    Anonymous
    Inactive

    For the poster with the Youview box which did record accurately. I have found that although the Youview software may not be as feature rich as some of the other Humax products, the fact remains it does a first class job of recording programmes, even ones where the schedule has had to be altered.

    The keep in simple philosophy is a good one.

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