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Did a factory reset and so far not seen a random reboot, fingers crossed.
I just did a factory reset a week ago, then spent over 30 minutes reprogramming the receiver, for it to just freeze picture and then reboot today. It also did the same a couple of days ago.
I just did a factory reset a week ago, then spent over 30 minutes reprogramming the receiver, for it to just freeze picture and then reboot today. It also did the same a couple of days ago.
Phoned them on Saturday with this problem and the guy on the phone asked me to switch the CEC back on as they are aware of this issue and are planning an update later this month.
CEC is on for me always has been still was doing it.
Hi im having the same issues with a replacement 4000T on latest software,
It keeps rebooting most days now,
I’ve tried all the above (reset to default, power management off ect)
Also i have the wifi dropping, it connects to router but not the Internet (No on demand) the only way to get it back on mine is unplug if for 1 hour then it works again,
Just hope it’s the software and not the 4000T
Mic
Hi I had my first random reboot last night only had the FVP4000T for two days.
It happened while I was deleting a HD program that had not finished recording yet while recording two other scheduled recordings.
Not happy makes me want to send it back for a refund.
I have also experienced this problem firstly with an HDR 1000S, replaced by Humax under warranty with another HDR 1000S and replaced a second time with an HDR1100S for the same fault. Despite following their instructions to upgrade the software and reset the box I am still getting random re booting. If this is down to software problems I will be glad when they get it sorted.
2 days into owning the 4000T, pretty good on the whole, but have encountered a couple of freeze + reboots earlier this evening when watching live channel 4 HD, following a refusal to come out of standby which required a full power cycle. Have watched a couple of hours of catch-up via All4 without glitches following that.
No recording schedule currently in place.
Current configuration:
– wired LAN connection (with previously configured WiFi now inactive)
– network server is on
– FTP server is off
– Samba server is off
– power saving in standby is on
– automatic power down is on
– HDMI-CEC is off
– factory reset never carried out
I’m going to try changing a single setting at a time to attempt to find a stable configuration.
So first off, I’m going to switch off the network server. Fingers crossed.
Update post factory reset.
Just had a random reboot after several days of OK. was recording “Can’t Pay Special, 0105, 21:59 ~ 23:05” and watching a recording. Picture froze but audio continued for several seconds, then rebooted. 55 minutes recorded.
Current config;
– wired LAN connection, WIFI off
– network server off
– Server activation time off
– FTP server off
– Samba server off
– Remote recording off
– power saving in standby off
– automatic power down off
– TV Power control off
Just had my second re boot in two days lost what I was recording fed up with the FVP 4000T I think I will send it back to Humax.
I’ve just had another ‘power failure’ reboot. I was recording 2 programmes between 9pm and 10pm and the receiver rebooted at 9.31pm ruining both recordings. I have a replacement receiver and things are getting worse.
I bought my FVP4000T from John Lewis in January this year. It’s been faultless … until the past 10 days or so.
It now repeatedly turns itself off then back on again. If I’m watching a recording this is irritating. If it happens while recording, the recording is prematurely terminated, & no further recording takes place until the next scheduled recording is due.
To find that a number of recordings have only partially recorded is infuriating & unacceptable. I tried the Factory Default (reset all settings) option. This appeared to work for a few days, however, the problem is back today, with the Humax turning itself off then back on again twice in the space of one hour. This is not acceptable.
Unless Humax come up with a firmware fix very soon, it goes back to John Lewis.
Just had a reply Email from Humax to say –
We are aware of the reboot issue in regards to this unit. We are currently working on a software update to remedy this and it is due to be released on 31st of October.
It can not come soon enough I will hold off sending it back hoping this software update will cure the fault.
Is the box randomly turning itself on (blue light) also a symptom of this issue as it’s happening a lot to mine.
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