Forum › Forums › Freeview HD › FVP 4000T, 5000T › FVP 5000T Internet Connection Now Failed
- This topic has 20 replies, 8 voices, and was last updated 6 years, 1 month ago by
Anonymous.
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October 30, 2019 at 6:00 pm #92651
Anonymous
InactiveQuote:What am I checking for?I am guessing you are using a BT router – advise if not. There you can use the admin console to check things like router address and DHCP status. I don’t have a BT router connected here at the moment so can’t give direct guidance but I am going from memory. Others on this forum may have specific information
The primary DNS server is set to 192.168.2.222 as far as I can see from the photo. This is wrong unless you have a DHCP server at that address which I doubt. The secondary is set to 0.0.0.0 which won’t work. I suggest you try manual configuration (not DHCP – you can do that as you are using a wired LAN). The gateway address is most likely correct – BT routers use that. Use any value for the FVP address that doesn’t collide with any other device on your network. Use any valid DNS server addresses – there are other related threads on this forum that list openDNS servers or you could try 8.8.8.8 or 9.9.9.9. Let us know how you get on and don’t hesitate to post back if not sure.
October 30, 2019 at 6:34 pm #92652Anonymous
InactiveThanks, lots of questions as none of this makes sense to me.
Yes, BT router.
One thing at a time.
Quote:The primary DNS server is set to 192.168.2.222 as far as I can see from the photo. This is wrong unless you have a DHCP server at that address which I doubt.What should it be?
October 30, 2019 at 8:00 pm #92653Anonymous
InactiveFor what it’s worth, I have a BT hub and these are my settings.
October 30, 2019 at 8:00 pm #92654Anonymous
InactiveGrayhamRHK gave you a couple of alternatives in the previous post.
8.8.8.8 or 9.9.9.9
October 31, 2019 at 12:19 am #92655Martin Liddle
Participantposhsimon – 5 hours ago »
What should it be?
192.168.1.254 same as the gateway. However if you set it as a static address then setting the DNS to an external DNS provider has helped more than one person. I favour OpenDNS Primary DNS server 208.67.222.222 and Seconday DNS server 208.67.220.220. Others favour Google 8.8.8.8 and 8.8.4.4 or ask your ISP what are the IP addresses of their name servers.
October 31, 2019 at 12:07 pm #92656Anonymous
InactiveQuote:For what it’s worth, I have a BT hub and these are my settings.Thank you, that worked first time. Hopefully, it’ll stick.
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