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thedoctor – 14 hours ago »
But I when I select, say, This Morning on ITV, it does not give me the option to “Watch Via On Demand”. It should but it doesn’t. I know it should because I can check on ITV’s website.
The implementation of the rollback epg with a fully functional playback of everything has never happened, even on the BBC and C5 there are gaps.
What you are experiencing via the ITV website (ITV Hub) and then selecting “TV Guide” is a completely different service. It is entirely based online and in no way connected to the broadcast epg. Rolling back on The Hub will give you a multitude of programs (but not everything) that can be played on demand. If it’s turquoise it can be played, otherwise not.
So, thedoctor I am not sure whether this confusion is just a misunderstanding on your part as to the actual functions available on the 4000t/5000t (entirely understandable based on past promises and declarations made over the years) or whether you have been specifically mislead by a salesperson?
When I refer to “The Hub” in the post immediately before this one, I am not referring to the “ITV Hub” app on the Humax, I am referring to the one available online that is accessed via a tablet/smartphone/pc.
Even the app on the Humax does not appear to provide any epg. There is plenty of content but it is not in chronological order.
prking – 16 hours ago »
thedoctor – 52 mins ago »
Wow.
Ok.
If I go back in time on the EPG I can select and play programmes from BBC and channel 5. This is done through the “Watch Via On Demand” option presented after selecting the programme through the EPG. This is known as “Freeview Play” for those who don’t know.
But I when I select, say, This Morning on ITV, it does not give me the option to “Watch Via On Demand”. It should but it doesn’t. I know it should because I can check on ITV’s website.
That’s not what Freeview Play is.
You are referring to On Demand. Looking at your screenshot, I think the issue is that ITV and C4,don’t offer HD channels OnDemand.(eg channels 103 etc) So the you’ll need to change to the SD versions (channel 3) for OnDemand to work.
It is what Freeview Play is (i.e. on demand via the EPG). But thanks for clarifying the HD/SD issue. You are indeed right that the Freeview play symbol appears on the SD channels. Thank you for solving my query!
“Catch-up TV available directly from the TV Guide” https://www.freeview.co.uk/help/what-is-freeview-play
That link is the perfect example of the misleading way it was/is marketed.
There was a lot more when it was announced that made it look like everything was going to be available via the EPG and rollback.
No doubt one day, it will be like that but just not in the near future.
I think the confusion here was caused by a somewhat loose usage of the term “On Demand” by the Freeview web site. I suspect that to most people that means the services provided by BBC, ITV, Ch4 and Ch5.
However, Freeview Play also has other streamed video services from the likes of Netflix, YouTube, UKTV and CBS.
Or overly optimistic promises by the Freeview marketing department.
SSThing – 1 day ago »
Graham, I am wondering if you can check something please?
My LG is 5 years old and not Freeview Play certified, so no rollback in the EPG.
Is yours compatible, seeing as it’s a recent model?
If it is, does it display the “on demand” icons in ITV HD or C4 HD? If it does, it would then suggest that the issue is poor implementation of FP on the 4000t/5000t (which would be of no surprise).
Thanks.
grahamlthompson – 2 mins ago »
SSThing – 1 day ago »
Graham, I am wondering if you can check something please?
My LG is 5 years old and not Freeview Play certified, so no rollback in the EPG.
Is yours compatible, seeing as it’s a recent model?
If it is, does it display the “on demand” icons in ITV HD or C4 HD? If it does, it would then suggest that the issue is poor implementation of FP on the 4000t/5000t (which would be of no surprise).
Thanks.
grahamlthompson – 8 secs ago »
grahamlthompson – 2 mins ago »
SSThing – 1 day ago »
Graham, I am wondering if you can check something please?
I don’t have an aerial connected to my TV only a satellite connection. I am using the Freesat tuner. My freeview signal can be a bit dodgy under high pressure conditions. . I need to move the aerial out of the loft when the weather improves. I also have a IP output Freeview twin tuner (Vbox) which the TV can use so not a high priority.
My LG is 5 years old and not Freeview Play certified, so no rollback in the EPG.
Is yours compatible, seeing as it’s a recent model?
If it is, does it display the “on demand” icons in ITV HD or C4 HD? If it does, it would then suggest that the issue is poor implementation of FP on the 4000t/5000t (which would be of no surprise).
Thanks.
SSThing – 1 day ago »
If it is, does it display the “on demand” icons in ITV HD or C4 HD? If it does, it would then suggest that the issue is poor implementation of FP on the 4000t/5000t (which would be of no surprise).
On my eighteen month old LG TV there are no programs available for ITV1 HD or C4 HD in the catchup section of the guide.
Thank you both.
I see Amazon have ITV Hub+ “Enhance your Prime Video experience with a subscription to ITV Hub+ — Catch up on your favourite shows, ad-free, HD and on the go”
I think it’s the same on Sky too.
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