DTR-T1010 hangs on "Nearly Ready"

Forum Forums Freeview HD YouView DTR-T DTR-T1010 hangs on "Nearly Ready"

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  • This topic has 17 replies, 6 voices, and was last updated 10 years ago by Anonymous.
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  • #60387
    Anonymous
    Inactive

    Very interesting. Thanks for the info.

    #60388
    Anonymous
    Inactive

    I have now been in contact with Humax via email. Summary – a complete waste of time.

    I would be very interested to see how many people have suffered from the “nearly ready” hang-up problem. If you have a box that has failed, please add details such as the length of time that you have used the box.

    #60389
    Anonymous
    Inactive

    The official YouView position:

    Quote:
    53. Q: Keith (Forum Champion): Is it true that the Humax T1000 boxes have a high failure rate? Do you think this has proved detrimental to the YouView brand?

    A: Sunit Kotecha (Head of Operations): The short answer is “no”, and there is no subsequent brand detriment. The Humax T1000 has proven to be a reliable product, with a failure rate that is well within the industry norm and comparable to similar products from Humax and other manufacturers. In general, YouView has ten different devices models in the field, and this number grows year on year. They are all built to the same technical specifications and are manufactured, quality-assured and tested in the same way, and YouView continually seeks to improve features, performance and reliability of all devices, through regular software updates.

    (from the Sept 2014 “YouView Forum Q&A, http://videos.youview.com/support/QuestionAndAnswer.pdf#page13)

    But the thread at https://community.youview.com/youview/topics/dtr-t1000-reliability gives a less rosy assessment.

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