Forum › Forums › Freesat HD › FOXSAT HDR › Cannot Verify Postcode
- This topic has 33 replies, 2 voices, and was last updated 6 years, 2 months ago by
grahamlthompson.
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September 21, 2019 at 9:11 pm #92348
grahamlthompson
Participantautolycus – 17 mins ago »
Sorry, save what list?
When you do a manual tune and press exit after. The box asks you if you want to save the results. If you do not you don’t have any stored non freesat channels so you have no channels to actually view. So no way to even check what channels you have found. Without this not a clue what channels you actually found other than a total number of reported found channels.
Then while in non freesat mode the list command gives you a list of the channels you have stored, The channel numbers (lcn’s) simply add one every time a new channel is found starting in the 5000’s. They bear no relation to the lcn’s the freesat epg allocates to Freesat channels.
September 21, 2019 at 9:32 pm #92349Anonymous
InactiveDamn – crossed posts again! Does what i said in my edited one help?
September 22, 2019 at 7:44 am #92350grahamlthompson
Participantautolycus – 10 hours ago »
Damn – crossed posts again! Does what i said in my edited one help?
It does at least prove that you have Horizontal transponders. But none of them are Vertical.
The first vertical transponder you should have found is 10758 V and the first channel on 10758 V should be ITV 1 London.
Can you confirm that you have some vertical channels ? Once that is known I will explain how to use manual tune to check you have the home transponder.
September 22, 2019 at 11:02 am #92351Anonymous
InactiveHi again. When i booted up this morning i had to manual tune all the channels again.
When i went through the list, the first vertical transponder i came to was Channel 5007 E4+1 freesat 10729 V. A bit further down on Channel 5111 was ITV. Opt+ showed it as freesat 10758 V (as you suggested).
It may be worth noting that when i connected just the old terminal 2 cable into terminal 1 on the humax, it made no difference to the result. This is is in complete contrast to what i reported in post #7 yesterday when it booted straight into freesat!
September 22, 2019 at 12:28 pm #92352grahamlthompson
ParticipantRight next thing to check is that you can receive the Freesat home transponder,
Follow this procedure
Menu – Setup Manual Tune
You should see Transponder All highlighted. Press right and OK. You should find a drop down list with 107214 H under the all option.
Scroll down till you find 11426 H (it might say 11427 or even 11428)
Press OK – Check Network search is disabled. Scrambled Type FTA. Channel Type – ALL
Look at the indicated strength and quality at the bottom of the screen. If it's not 100% quality for both then your dish alignment needs tweaking.
Highlight search and press OK
You should find 9 channels including Freesat info
If that all works no reason why a freesat tune won't assuming both cables are OK.
[attachment=74050,1270] [attachment=74050,1271]
September 22, 2019 at 3:20 pm #92353Anonymous
InactiveThanks again for such clear instructions. There was no 11426H, just two instances of 11426V. Next down was 11427H, strength 85 Signal flicking between 90 and 100. When i pressed search i got 9 channels as in your second screenshot.
September 22, 2019 at 4:07 pm #92354grahamlthompson
Participantautolycus – 44 mins ago »
Thanks again for such clear instructions. There was no 11426H, just two instances of 11426V. Next down was 11427H, strength 85 Signal flicking between 90 and 100. When i pressed search i got 9 channels as in your second screenshot.
Your dish alignment needs tweaking. Is the dish reasonably accessible and are there any trees close to it that may have grown and are interfering with the dish line of sight to 28.2 ?
The freesat home transponder is on a UK spot beam so a steady 100/100 should be easily possible.
September 22, 2019 at 5:53 pm #92355Anonymous
InactiveNo, unfortunately it’s as high up on the rear gable as it’s possible to be so i’d have to get someone to look at it for me. It’s unobstructed, but it does have pigeons perching on it from time to time. You don’t think today’s atmospherics could be a problem?
I’m also still a bit mystified as to why the hummy worked fine for so long until i ‘disturbed’ it and then refused to work when i hooked it up exactly as it had been before.
September 22, 2019 at 7:04 pm #92356grahamlthompson
Participantautolycus – 1 hour ago »
No, unfortunately it’s as high up on the rear gable as it’s possible to be so i’d have to get someone to look at it for me. It’s unobstructed, but it does have pigeons perching on it from time to time. You don’t think today’s atmospherics could be a problem?
I’m also still a bit mystified as to why the hummy worked fine for so long until i ‘disturbed’ it and then refused to work when i hooked it up exactly as it had been before.
Try a freesat tune. But you may find issues during heavy rain.
September 22, 2019 at 7:06 pm #92357grahamlthompson
Participantgrahamlthompson – 1 min ago »
autolycus – 1 hour ago »
No, unfortunately it’s as high up on the rear gable as it’s possible to be so i’d have to get someone to look at it for me. It’s unobstructed, but it does have pigeons perching on it from time to time. You don’t think today’s atmospherics could be a problem?
I’m also still a bit mystified as to why the hummy worked fine for so long until i ‘disturbed’ it and then refused to work when i hooked it up exactly as it had been before.
Try a freesat tune. But you may find issues during heavy rain.
The screenshots I took were during heavy rain in the West Midlands.
September 22, 2019 at 8:03 pm #92358Anonymous
InactiveKind of takes us full circle. If i do a freesat tune i get stuck on ‘verifying your postcode’.
September 22, 2019 at 9:05 pm #92359grahamlthompson
Participantautolycus – 40 mins ago »
Kind of takes us full circle. If i do a freesat tune i get stuck on ‘verifying your postcode’.
You need to to get a solid lock on the freesat home transponder. Something has affected your dish reception.
Could be water ingress into the coax cables. This could destroy your box if the water gets into your box. . This often results in the loss of specific frequencies. Could be the dish alignment bolts are loose and wind loading has moved the dish,
Your lnb seems to be fine.
Without access to the dish and checking the connections for signs of water corrosion (check the connections to the box carefully) there is nothing else I can suggest. My dish is 6ft off the ground so easy to get to. If yours is on a North facing wall you might need the height to clear the roof apex.depending on the orintation of the property.. Even if you have water in the cables, to fix it you need to be able to access the dish.
If you have a north facing garden and its a reasonable size you might be able to find a ground based location to fit another dish.
Look at your roof slope. If it looks as if your garden provides a clear view looking SE over the apex, a low mounted dish may well work.
September 22, 2019 at 9:29 pm #92360Anonymous
InactiveThere are quite a few trees around and the dish was moved to where it is to overcome obstructions so i don’t think that will fly. I guess i’ll have to get someone to check over the installation. At least, if i understand you correctly, you don’t feel there’s something wrong with the box or the lnb.
Thanks again for all your time and trouble.
September 23, 2019 at 3:50 pm #92361Anonymous
InactiveUpdate: Before calling an engineer i did a factory reset. The hummy went through the installation procedure, where i entered my postcode and the whole process, including verification, worked flawlessly. Moreover, i took the machine upstairs, plugged it in and it worked straight-away on the cables up there too.
The previously entered postcode was exactly the same as the one i entered today – i haven’t moved house and the hummy worked fine until a few days ago when i moved it. So what was causing the problem i have no idea. Main thing is it’s working perfectly now
September 23, 2019 at 5:16 pm #92362grahamlthompson
Participantautolycus – 1 hour ago »
Update: Before calling an engineer i did a factory reset. The hummy went through the installation procedure, where i entered my postcode and the whole process, including verification, worked flawlessly. Moreover, i took the machine upstairs, plugged it in and it worked straight-away on the cables up there too.
The previously entered postcode was exactly the same as the one i entered today – i haven’t moved house and the hummy worked fine until a few days ago when i moved it. So what was causing the problem i have no idea. Main thing is it’s working perfectly now

Keep an eye on the home transponder by tuning to channel 999 – Freesat info and then displaying the signal diagnostics. It might be a errant piece of foliage. Was it windy when you tried it previously and much less so now it works ?
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