Auto Search not getting all available channels

Forum Forums Freeview HD HDR FOX T2 Auto Search not getting all available channels

  • This topic has 17 replies, 4 voices, and was last updated 13 years ago by Anonymous.
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  • #39498
    Anonymous
    Inactive

    Martin Liddle – 1 day ago  » 

    Jasper – 7 minutes ago  » 

    The numbers for the channels in Manual Tuning are not the actual station numbers!

    I pointed you to my manual tuning instructions in post two of this thread. Can you explain why having read those instructions you thought you needed to input the station numbers? (Genuine question so that I can see if I can improve the instructions.) Also we could have diagnosed your problem quicker if you had responded to my request for information in post 9 of this thread.

    You need to perform it five times to get the stations manually:

    1) Tune Channel use number 24

    2) Tune Channel use number 27

    3) Tune Channel use number 25

    4) Tune Channel use number 22

    5) Tune Channel use number 28

    All using the DVB-T

    Then do it again but this time set the tuner to DVB-T2 to get the four HD channels. using number 21.

    For clarity, the mux channel numbers you have quoted apply to your location but not to anybody living elsewhere in the country.

    Perhaps it has something to do with the word “CHANNEL” in this:

    “5. Select Manual search. In the Channel field press right arrow, scroll up or down and select the first channel number from your list. In the Transmission field leave it on the default DVB-T for all channels except the HD channel; for the HD channel it must be changed to DVB-T2. Press Search. This should find a number of channel names. Save the results.”

    #39499
    Anonymous
    Inactive

    FINAL UPDATE:

    Called HUMAX for the THIRD TIME and said it was still pixellating the channels. I also said the back right of the box got quite hot too. I was told to take the Humax Fox T2 back to the shop an exchange it for another one.

    I took it back to John Lewis who said they needed to “check it” before they could agree to a replacement! Obviously the bloody thing behaved itself whilst being checked in the shop by John Lewis!

    Finally when I INSISTED that I wanted a replacement and I could not care less what they thought, they agreed, even thouigh they continued to blame my signal strength. (Mine was 67% John Lewis 74%, Humax say in the manual above 30% should be OK)

    It was only while the paperwotrk ewas being done that a young assistant said it was strange as they had someone else bring back their Humax with exactly the same fault just the day before!

    So the moral is:

    If your Humax isn’t working as it should be, call the Humax helpline. If it still doesn’t work TAKE IT BACK!

    Final note: the replacement has a badly scratched remote control so that is going back today so I can swap it for my previous one!

    #39500
    Anonymous
    Inactive

    So is the second box working any better than the first? If the second box is working ok do you think it is because you’ve now tuned it correctly or that there really was something wrong with the first box. As the first box worked ok for John Lewis I’m guessing that the problem was your confusion over the word CHANNEL.

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The inner genius!