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The TV speakers are muted in the TV settings. The audio streams are: –
a)If watching via Humax – From Humax HDMI to TV HDMI then through the TV to the Optical out port then to the sound bar via optical cable.
b)If watching TV (No Humax) – From the TV Optical out port then to the sound bar via optical cable.
In case (a) the bar volume needs to be 25 with Humax volume at 20 to 32 depending on program being watched.
In case (b) the bar volume needs to be 5. If it were 25 as when using Humax the sound output blows the house roof off.
It must be a Humax issue surely?
The TV being muted is irrelevant, it is still outputting a volume level to the soundbar. If you unmute the TV I suspect that it is set quite high, in which case lower it (until it is balanced to the Humax) before muting again.
Or perhaps there are separate volume controls (in settings) for the optical output (I know that on one of my previous TV’s I could separately control the volume of headphones, maybe you have similar).
What is the sound like if you listen to the Humax via the television speakers?
SSThing – Thanks, I will reply tomorrow after checking.
After checking I find no change: –
I re-enabled the TV spkrs and the volume was on zero so this was not the cause. There are no separate settings for Optical output volume control.
If I listen to Humax using TV speakers set at 30 (max = 60) and sound bar off then I need the Humax volume at Maximum (50). This means the only way to then control volume is to use the TV control. I do not want to use two controls.
In order to use only one remote control my current method is the best compromise but it does not answer why the Humax volume output to TV is so low that I have to increase sound bar volume by 5x more than if watching TV witout Humax.
I’m confused now because in several posts you say that the Humax volume goes up to 32 (and that’s where you set it) but you have just said that it goes up to 50? Surely, in that case, if you turn up the volume of the Humax you will find a level that matches your TV when listening through the soundbar?
Comparing setting 5 on your soundbar to setting 5 on the TV to setting 5 on the Humax is pointless, all manufacturers have different ways to calibrate their volume displays. Ultimately, if you end up with the Humax at maximum but the end result is that both live TV and the Humax sound the same at setting 5 on the soundbar, that’s all you need to do, that’s what balancing is.
No, it is the soundbar that has a maximum volume of 32. The Humax maximum is 50.
So turn up the Humax until it is balanced with the TV output.
I don’t understand ‘balancing’. The TV output is set to zero so I can’t turn up the Humax to zero. I can only turn it down to zero then there will be no sound at all.
The desired situation is that I use the soundbar with no TV sound so the TV volume is at zero and the speakers disabled. I only want to use the soundbar volume control minimalistically so there is not a dramatic difference in volume output. At the moment, if I forget to turn down the soundbar from 25 to 5 then switch from watching Humax to watching TV the soundbar output blows the roof off. I find myself frantically turning the TV off before the neighbours complain.
At the moment, with your soundbar on 5 the TV volume is acceptable but when you swap to the Humax it is too quiet. But you have said that the Humax volume goes up to 50 but you are set much lower.
So turn up the volume using the Humax remote until it is at an acceptable level. Then leave it at that and use the soundbar remote from then on. That is balanced/balancing.
Yes It would be ideal if I could leave the soundbar volume at 5 (or even up to 8 ) and then use the Humax volume control when I use the Humax.
The problem with this idea is that even with the Humax at max volume of 50 the soundbar volume is too low by a long way. It is absolutely necessary to increase bar volume up 25 when using Humax.
After this long thread I think I must accept defeat and manage the situation as I have been doing for a while now. To manage the volume problem I have to remember to turn down the bar volume from 25 to 5 before I switch Humax Off and watch TV. If I forget the roof gets blown off but I’ll just have to remember as best I can and apologise to the neighbours from time to time.
Thanks for all your efforts. I appreciate you have put a lot of thought into it. Thanks also to everyone who has contributed. At least it helps me to realise that I have done all I can to try to resolve this apart from trying to get a replacement/refurbished unit under warranty.
What is the model of your TV?
The same issue happened with previous TV as well as current TV and the they were/are: –
a) Panasonic (Dumb) TV model TX-39A400B new in August 2014 – Previous TV.
b) Philips (Smart) TV model 43PUS8555/12 new October 2020 – Current TV.
I have put-up-with/managed this Humax issue since I got the Humax in August 2017 and have only recently thought to try and fix it.
Do you have to turn the TV speakers up high (when watching the Humax) if you aren’t using the soundbar?
Have a read of page 50 of the instruction manual regarding “Advanced sound settings” and “Delta volume”.
Also, the was recently quite a big firmware update, have you installed this yet?
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