All-4 on-demand Resume doesn't work

Forum Forums Freesat HD HDR 1000, 1010, 1100S All-4 on-demand Resume doesn't work

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  • #72349
    Anonymous
    Inactive

    Just been back to the Humax and tried again Graham – it was the same episode Series 10 Episode 35. This time the episode started without issue and went as far as the first ad break. However, when it gets the the Mitsubishi intro to restart the programme that’s when the picture freeze and breakup starts again.

    I was unable to get past that point. I then pressed return and saw the resume icon and thought that sounds promising. However, pressing resume on the All4 app simply takes me back to the beginning. As I’ve said previously this particular box has been dogged by C4 All4 streaming issues from day one and it’s the only player I ever have issues with. I will stick to Chromecast from now on as I know that works every time. :(

    #72350
    grahamlthompson
    Participant

    Faust – 5 hours ago  » 

    Just been back to the Humax and tried again Graham – it was the same episode Series 10 Episode 35. This time the episode started without issue and went as far as the first ad break. However, when it gets the the Mitsubishi intro to restart the programme that’s when the picture freeze and breakup starts again.

    I was unable to get past that point. I then pressed return and saw the resume icon and thought that sounds promising. However, pressing resume on the All4 app simply takes me back to the beginning. As I’ve said previously this particular box has been dogged by C4 All4 streaming issues from day one and it’s the only player I ever have issues with. I will stick to Chromecast from now on as I know that works every time. :(

    Pressing info gives you the episode and series number. Be interested to know if anyone else with the same issue has the same router.

    #72351
    Anonymous
    Inactive

    Well it’s a BT HH5 as a point of interest. However, I had the same issue previously using the Apple Airport Extreme so I can’t see this being a router issue.

    #72352
    Anonymous
    Inactive

    Hi barkside,

    your question seems to have been hijacked to discuss other All4 problems.

    I have the same problem as you do, everything else about All4 with my Humax HDR-1100S works as well as can be hoped for, especially as I only have 2.3Mb bandwidth, except the resume. I see resume on the thumbnail and yet it only sometimes works. I have noticed that it fails when it first asks about “over 18” and Terms of Use, however it works fine with programs where it can go straight in…it just asks whether to “Play from Start” or “Resume Play”.

    If I can find somewhere to report All4 App problems I will do so.

    Edit: I see the same behaviour on my Roku 2.

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