- This topic has 32 replies, 11 voices, and was last updated 5 years, 5 months ago by
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Mobo – 2 hours ago »
Got a really up to date solution to this rare/unknown issue according to Humax.
Invest in a very cheap plugin digital timeswitch and program a 5 min off period every 2 days around 3 or 4 in the morning !!!
Does the job wonderfully and painlessly – welcome to the 21st century Humax !
Why is this any different to the advice given (by numerous members here) to set up the machine to power up at a specific time each day? This facility is built into the settings software, you don’t need anything else.
SSThing – 37 mins ago »
Mobo – 2 hours ago »
Got a really up to date solution to this rare/unknown issue according to Humax.
Invest in a very cheap plugin digital timeswitch and program a 5 min off period every 2 days around 3 or 4 in the morning !!!
Does the job wonderfully and painlessly – welcome to the 21st century Humax !
Why is this any different to the advice given (by numerous members here) to set up the machine to power up at a specific time each day? This facility is built into the settings software, you don’t need anything else.
I think the difference is that Mobo’s idea is to disconnect the power completely, rather than switching on and off from/to standby.
Yes. What A1944 said.
I tried the software route. It doesn’t work. All it does is put the unit into standby.
The only way I found to fix the problem was to unplug the unit.
Bunzer – 50 mins ago » The only way I found to fix the problem was to unplug the unit.
Another way which usually works, but as before only for a while, is to clear the cookies:
Press the F button (or whatever the equivalent is for the 4000T if necessary)
Select the Players section along the top
Then, at top right of the screen, you should find a small button marked i, select it.
That should take you to a page for clearing cookies where you press + (Not Enter) on the remote to start to do it.
Bunzer – 1 hour ago »
I tried the software route. It doesn’t work. All it does is put the unit into standby.
What software route did you use?
Martin Liddle – 14 mins ago »
What software route did you use?
Probably the wrong choice of word. All I meant was using the Humax’s power settings to “restart” it.
Bunzer – 28 mins ago »
Probably the wrong choice of word. All I meant was using the Humax’s power settings to “restart” it.
The software method that I advocate (and has helped a number of people) is to set the DNS address on the Humax to something other than the router. Obviously as your replacement box is working then no need to do anything but worth keeping in mind in case the problem crops up again.
Martin Liddle – 7 mins ago »
The software method that I advocate (and has helped a number of people) is to set the DNS address on the Humax to something other than the router. Obviously as your replacement box is working then no need to do anything but worth keeping in mind in case the problem crops up again.
Surely the effectiveness of that workaround depends entirely on the original DNS used by the router?
Bunzer – 4 mins ago »
Surely the effectiveness of that workaround depends entirely on the original DNS used by the router?
No; most routers don’t function as full DNS servers but just cache DNS requests (many using DNSMASQ) and it is somehow the caching mechanism that isn’t playing well with the Humax. Setting an external DNS address takes the router out of the equation.
Quote:most routers don’t function as full DNS servers but just cache DNS requestsI have come to the conclusion that this is the most likely cause of problems with internet connection (and hence Freeview Play functions) – especially with ISP supplied routers. I have noted in my tests is that the DHCP response from the router when the network connection starts sends the router address as the DNS sever. The problem is that when using Wifi there is no means to set the IP addresses manually. Only a wired connection will allow that. Better behaved routers (like my Draytek 2862) correctly return the addresses of the DNS servers used by my ISP – using WiFi. And I no longer have a problem so happy… But I know it must be frustrating for others. Try a wired connection (using homeplug adapters if necessary) if stuck with an ISP supplied router that exhibits this problem.
Hello
Has a solution to this problem ever been found? it’s been some months since the last post.
My historical EPG data disappears on a daily basis. At the moment I’m clearing the cookies, again daily which brings back the EPG data but I shouldn’t be having to do that!
My 5000t is wired to the network and have manually tuned the channels so no duplicates.
I tried changing the DNS address on the Humax to something other than the router… really not sure if what I did was right because it wouldn’t connect to the network at all!
anyone help?
atb – 55 mins ago »
I tried changing the DNS address on the Humax to something other than the router… really not sure if what I did was right because it wouldn’t connect to the network at all!
What exactly did you put in? The DNS address must point at a DNS server. Suitable addresses would be 208.67.222.222 or 8.8.8.8 but lots of other possibilities.
thanks for your reply Martin.
I’d looked back through this post and took your advice a little too literally and just changed one number… to something other than the routers DNS address!
I will try a more suitable DNS address as you’ve suggested and see what happens.
It does seem to me though that someone who knows what they’re doing, and I’d hope that the boffins at Humax know what they’re doing, would be able to fix this issue. To me, it seems like it could be a small fix to sort out what is a fundamental feature of the box.
anyway, many thanks for your help
Has a solution to this problem ever been found? it’s been some months since the last post.
Not sure if I posted this before, but the only way I got it fixed was to get it replaced.
Not impressed with this unit at all. It’s terribly underpowered.
It was either that or Panasonic, and my Panasonic 42 inch plasma TV’s EPG stopped working, with no new firmware expected. No choice at all.
atb – 2 hours ago »
I’d looked back through this post and took your advice a little too literally and just changed one number… to something other than the routers DNS address!
As you found that will just mean that nothing will be able to access the Internet.
It does seem to me though that someone who knows what they’re doing, and I’d hope that the boffins at Humax know what they’re doing, would be able to fix this issue. To me, it seems like it could be a small fix to sort out what is a fundamental feature of the box.
But is the problem on the Humax or your router? I certainly don’t suffer from this problem. As a matter of interest what router are you using?
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