Remote control has stopped working – unit failing to respond.

Forum Forums Freeview SD PVR 9150T, 9200T, 9300T Remote control has stopped working – unit failing to respond.

Viewing 15 posts - 256 through 270 (of 371 total)
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  • #29010
    Barry
    Moderator

    redfeffer – 32 minutes ago  » 

    Thanks for the suggestion. Unfortunately removing the aerial and powering up didn’t make a difference. However, much pressing of the menu button on the control panel at power up has now changed the problem. It’s now frozen displaying PVR-9300T

    There is one last thing you can try, and that is power on using the switch on the rear of the unit whilst pressing the standby button on the front – this used to work for certain lock outs on the 9200, not sure if it will help.

    Do you have the necessary cables to upload software via PC?

    #29011
    Anonymous
    Inactive

    Hi,I too have problem with remote not working.Have tried all suggestions made so far and can get it working if console switahed off for about 1 hour by switch on rear panel.It stops working again after a few minutes or longer if using PVR.

    PVR 9200T Rev1.0,Software version PGXTF 1.00.23,Loader a 4.09,

    System ID 3020.0000,Update 20 May 2010

    I think this is the lates update so any suggesdtions very welcome

    #29012
    Martin Liddle
    Participant

    gordonC – 18 minutes ago  » 

    System ID 3020.0000,Update 20 May 2010

    I think this is the lates update so any suggesdtions very welcome

    Yes it is the latest update. The usual fix for this problem on a 9200 is a reset to default settings; have you tried that?

    #29013
    Anonymous
    Inactive

    Thanks for the suggestion….I’ve tried powering on my 9300t whilst holding down the standby button and briefly get to see the ‘application loader’ shown on the screen, followed by a blank screen and a blank display on the 9300t unit.

    If I don’t hold down the standby switch, I get the brief app loader screen, following by blank screen and the unit’s display shows a permanent 9300t…..

    If no other bright ideas spring to mind then it looks like I’ll have to source a cable to connect to the PC. Is there a definitive article that tells me what to do by any chance?

    #29014
    Anonymous
    Inactive

    Update completed manually this evening! Thanks again for your help

    #29015
    Martin Liddle
    Participant

    redfeffer – 2 hours ago  » 

    If no other bright ideas spring to mind then it looks like I’ll have to source a cable to connect to the PC. Is there a definitive article that tells me what to do by any chance?

    I think Barry is suggesting reloading the software; see http://www.tynecomp.co.uk/flash9200.html

    #29016
    Barry
    Moderator

    redfeffer – 14 hours ago  » 

    If no other bright ideas spring to mind then it looks like I’ll have to source a cable to connect to the PC. Is there a definitive article that tells me what to do by any chance?

    Is the unit still within warranty? if so give Humax Support a call, otherwise let us know if you source cables.

    #29017
    Anonymous
    Inactive

    Thanks for comment Martin

    Have numerous times reset to default but problem still persists.I can get remote working for a time sometimes 1hour,but if I then go into standby it locks again and I have to switch off for another hour or two and repaeat the reset.Are any other 9200T affected.

    Any help very welcome.

    #29018
    Martin Liddle
    Participant

    gordonC – 42 minutes ago  » 

    I can get remote working for a time sometimes 1hour,but if I then go into standby it locks again and I have to switch off for another hour or two and repaeat the reset.Are any other 9200T affected.

    I am not aware of similar reports. You might try opening the box (with the power off) and disconnecting the hard drive. If the box then behaves properly (as a set top box) the problem is with the hard drive; if it still gives problems then it could be a hardware problem with the power supply or the mother board or an unusual software problem.

    #29019
    Anonymous
    Inactive

    Thanks Martin for advice.Will open the box and see if hard drive is at fault.I am well out of warranty so nothing to lose.Using buttons on front of box I can use it as a set top box when the remote is inoperable.I may consider a HD PVR as alast resort.Any reccomendations?

    Thanks again

    #29020
    Anonymous
    Inactive

    gordonC – 1 hour ago  » 

    Thanks Martin for advice.Will open the box and see if hard drive is at fault.I am well out of warranty so nothing to lose.Using buttons on front of box I can use it as a set top box when the remote is inoperable.I may consider a HD PVR as alast resort.Any reccomendations?

    Thanks again

    If the buttons on the front of the 9200 operate ok then the problem is more likely to be the remote control. Have you done the obvious, check the batteries?

    #29021
    Anonymous
    Inactive

    I have the same problem with my 9150T – the unit freezes and I cannot use any of the buttons on the unit or on the remote. The only solution is to turn everything off, restart and it is OK for a short while only. I have read through this thread from the start and tried the following:

    Restore to default settings. No change.

    Automatic update – No new software found.

    Manual update – No new software found.

    Left it on standby overnight – No change.

    I don’t have the cable for PC update so I’m not sure where to go from here. How do I find out if my software is the latest version?

    #29022
    Barry
    Moderator

    Welcome to our Forum :-)

    Software version can be checked via: Menu, System, Status.

    If the unit locks up to quickly for you to check, try removing the aerial.

    #29023
    Anonymous
    Inactive

    Thank you for your quick response. I have version HPTTF 1.00.18. Is this the latest version?

    #29024
    Barry
    Moderator

    Afraid not – 1.00.26 is the latest.

    OTA repeated from 10am Tues 17 Jan

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