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mugg1ns – 56 mins ago »
Hi All
I note some devices are now working. My HDR200T now displays under maintenance when I hit the iplayer App, so not even getting into iplayer at all as before. Anyone in the same situation.
Thanks
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My HDR2000t is still not working. I get same error message.
A1944 – 20 mins ago »
Graham: I have a recollection that you can only change the DNS settings on the box itself when you are connected by Ethernet, not by WiFi. That could the reason the apply button cannot be accessed.
I cannot comment on your specific router as I know nothing about it.
I am connected by ethernet. I have changed the router dns settings to openDNS and flushed the dns cache on the PC (recommended by Asus)
Might have to reboot the 5000T now.
Teznorfolk – 15 mins ago »
mugg1ns – 56 mins ago »
Hi All
I note some devices are now working. My HDR200T now displays under maintenance when I hit the iplayer App, so not even getting into iplayer at all as before. Anyone in the same situation.
Thanks
.
My HDR2000t is still not working. I get same error message.
Somebody over on hummy.tv has pointed out that on the HDR-FOX T2 there is a certificate embedded in the firmware associated with iPlayer that expired on the 28th September 2020 which might be significant. The HDR-2000T software is similar to the HDR-FOX T2 so might be suffering from the same problem.
grahamlthompson – 22 mins ago »
I am connected by ethernet. I have changed the router dns settings to openDNS and flushed the dns cache on the PC (recommended by Asus)
You might want to check in the router DHCP server settings that the correct DNS is being issued; this has tripped me up before on a different router.
Martin Liddle – 8 mins ago »
Teznorfolk – 15 mins ago »
mugg1ns – 56 mins ago »
Hi All
I note some devices are now working. My HDR200T now displays under maintenance when I hit the iplayer App, so not even getting into iplayer at all as before. Anyone in the same situation.
Thanks
.
My HDR2000t is still not working. I get same error message.
Somebody over on hummy.tv has pointed out that on the HDR-FOX T2 there is a certificate embedded in the firmware associated with iPlayer that expired on the 28th September 2020 which might be significant. The HDR-2000T software is similar to the HDR-FOX T2 so might be suffering from the same problem.
If that’s the case, how do we get that changed?
Martin Liddle – 45 mins ago »
grahamlthompson – 22 mins ago »
I am connected by ethernet. I have changed the router dns settings to openDNS and flushed the dns cache on the PC (recommended by Asus)
You might want to check in the router DHCP server settings that the correct DNS is being issued; this has tripped me up before on a different router.
Yes on my router you have to explicitly save the settings or nothing happens, as you say check system info to check that the new DNS addresses are loaded. If they are and it still doesn’t work then obviously that wasn’t the cause of the problem.
Martin Liddle – 1 hour ago »
grahamlthompson – 22 mins ago »
I am connected by ethernet. I have changed the router dns settings to openDNS and flushed the dns cache on the PC (recommended by Asus)
You might want to check in the router DHCP server settings that the correct DNS is being issued; this has tripped me up before on a different router.
Thanks it will have to wait till tommorow.
MentalLentil – 46 mins ago »
Martin Liddle – 45 mins ago »
grahamlthompson – 22 mins ago »
I am connected by ethernet. I have changed the router dns settings to openDNS and flushed the dns cache on the PC (recommended by Asus)
You might want to check in the router DHCP server settings that the correct DNS is being issued; this has tripped me up before on a different router.
Yes on my router you have to explicitly save the settings or nothing happens, as you say check system info to check that the new DNS addresses are loaded. If they are and it still doesn’t work then obviously that wasn’t the cause of the problem.
I did save the settings and they were accepted.
grahamlthompson – 1 hour ago »
MentalLentil – 46 mins ago »
Martin Liddle – 45 mins ago »
grahamlthompson – 22 mins ago »
I am connected by ethernet. I have changed the router dns settings to openDNS and flushed the dns cache on the PC (recommended by Asus)
You might want to check in the router DHCP server settings that the correct DNS is being issued; this has tripped me up before on a different router.
Yes on my router you have to explicitly save the settings or nothing happens, as you say check system info to check that the new DNS addresses are loaded. If they are and it still doesn’t work then obviously that wasn’t the cause of the problem.
I did save the settings and they were accepted.
I don’t have the 5000T but on my Humax kit system info shows the DNS servers it is using so that should be an easy check. If it hasn’t taken then turning the router on and off may force a renewal, the one from the PC suggested earlier will only flush the cache on the PC.
I am currently viewing a programme on iPlayer, on my Humax HDR-1000S, and I did not have to change anything to do so. Hurrah!
But, I now cannot view YouTube, which I could before. I have the same problem as others: “you are being directed to youtube.com” and then shows 12 grey boxes. Boo!
Humax’s statement implies they have rolled back to a previous release of something somewhere: “the service has now been temporarily restored”
https://uk.humaxdigital.com/humax-service-announcements/
The above announcement page also mentions “Notice of termination of the YouTube app” and lists boxes affected. My HDR-1000S is not among them but I have a problem nevertheless.
That Humax no longer make Freesat boxes is troubling.
https://www.smartaerials.co.uk/blog/humax-no-longer-manufacturing-freesat-boxes
Iplayer is now working on my HB-1100S, but not youtube. Strange, since it’s not listed on the Humax page as one of the boxes no longer supporting youtube.
I can’t understand what the change is, as there doesn’t seem to have gone through a software update.
Strangely, I played around with the DNS settings on my router a couple of days ago, which briefly brought back youtube. But trying the same settings that worked later on didn’t bring it back again.
The subtitles seem to be working on iplayer now. Previously, they would work sometimes, with no clear pattern on when they would work. I haven’t seen any mention of the subtitle problem, has anyone else had it?
Salvador – 13 mins ago »
Iplayer is now working on my HB-1100S, but not youtube. Strange, since it’s not listed on the Humax page as one of the boxes no longer supporting youtube.
I can’t understand what the change is, as there doesn’t seem to have gone through a software update.
Strangely, I played around with the DNS settings on my router a couple of days ago, which briefly brought back youtube. But trying the same settings that worked later on didn’t bring it back again.
The problem was never on the boxes so no need to change anything there, a change was made either at the BBC or at Humax and that stopped all the Humax boxes working. Humax have now either rolled back a failed (not properly tested) update, or they have now changed something to work with a change at the BBC end – we’ll never know which.
Rocksta – 9 hours ago »
I am currently viewing a programme on iPlayer, on my Humax HDR-1000S, and I did not have to change anything to do so. Hurrah!
But, I now cannot view YouTube, which I could before. I have the same problem as others: “you are being directed to youtube.com” and then shows 12 grey boxes. Boo!
Humax’s statement implies they have rolled back to a previous release of something somewhere: “the service has now been temporarily restored”
https://uk.humaxdigital.com/humax-service-announcements/
The above announcement page also mentions “Notice of termination of the YouTube app” and lists boxes affected. My HDR-1000S is not among them but I have a problem nevertheless.
That Humax no longer make Freesat boxes is troubling.
https://www.smartaerials.co.uk/blog/humax-no-longer-manufacturing-freesat-boxes
The iPlayer app on my FVP-5000T box was updated yesterday afternoon, and the versions of several components had changed since the day before. That may have made it work, and possibly this comment in a previous post might explain it: “a certificate embedded in the firmware associated with iPlayer that expired on the 28th September 2020 might be significant.”
The announcement about YouTube service termination on the Humax Service Announcements page dates back to mid-2019.
I “double posted” my comment above by mistake. I’ve edited the text of the second copy to say what you are reading now. Does anyone know how to delete a post?
Our FVP-5000T is now receiving iPlayer but still the same grey boxes with YouTube.
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