Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › Humax hdr1010s not responding to remote
Tagged: Humax HDR 1010S not recording, problems
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Barry.
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March 24, 2015 at 5:22 pm #59559
Anonymous
Inactivedamian – 14 minutes ago »
JamesB – 53 minutes ago »
Not I – not for invisible quality
said the bean counter to the engineer.
Yep, I do count my beans, most definitely.
Quote:budgets go over due to poor management, not to keep a programmer happy, that would be strange.There are a lot of possible causes for overspending, not all of them foreseeable or manageable. A sensible manager has to tread a line between good enough / not fit for purpose.
Quote:Good theory leads to good practice.It’s a good theory that leads to good practice. Often, theory seems good, seems like the way things ought to be, but in practice it ends up costing more than expected.
Quote:Doing things on the cheap…?You may or may not see any visible or invisible quality when you look at a cheap budget tyre compared to a branded one, good luck taking it back after you’ve proved it not fit for purpose.
That brings us back to the distinction between what’s required for a life-critical product and what’s required for a set-top box.
Quote:Invariably cheaper products have poorer support and this most noticeable outside of the warranty period, this saving comes at a price later on. Classic example, the humax hd-fox-t2, five years old, still supported with a recent update and not ended in landfill like some of the less expensive products.The Fox-T is indeed a good product, and not expensive, in my view. Compare the YouView box – much more expensive than the Fox-T2, got whizzbang multicast capability, but came on to market years late, overpriced, bugridden, unreliable, minimal support other than revolving-door swaparounds. There’s theory for you.
March 25, 2015 at 4:35 pm #59560Anonymous
InactiveHi
I
ve read through these case and would like to add my bit. I have the Humax 1800T Freeview. Four months old and it froze up 4 times since January. Again no effect from remote and nothing happened when unit buttons on the front pressed. Had to switch off at the mains to get it up and working. Called Humax 2 weeks ago and he told me to do a disk format. No lock ups since then, but I dont watch with the Humax a lot. It always froze when pressing the Media button. I`m going to watch tv now always through the Humax to check it out. My purchase was from Richer Sounds.March 26, 2015 at 9:32 am #59561Anonymous
InactiveHi,
Another freezing 1000s – I don’t know that it’s the same problem, but given the focus on internet connected/disconnected, I thought it might be relevant.
Before it started freezing up (no guide/small picture/no boot on power pull), there were flashes of a notification every so often (maybe once every 5 min) of “LAN disconnected” followed by “LAN connected”. I replaced the network cable and rebooted the router and box, but no help. Then it went all the way, and froze up completely.
Booting with the LAN cable connected repeats this, but with it disconnected works fine – once the guide is loaded, I can connect the LAN cable and it all works fine. Power it with the cable connected (i.e. the “internet” connected), and it freezes within a few minutes, if it boots at all (stuck on <fre ime> on the front display).
So I wonder if it’s negotiating with the network incorrectly or similar on boot?
I’m going to experiment with locking down the LAN port to forced speeds and duplexes (don’t worry if that means nothing to you, I’m just eliminating), to see if that helps – but can other with freezes repeat this? I’m on Cat.6 Gig LAN to an Asus RT-AC68U router BTW.
March 28, 2015 at 11:35 am #59562Anonymous
InactiveMy HDR1000S, which I have had since January, did it for the first time last night. I switched it on with the remote, it had no programme guide and the only button on the remote that would work was the power button. Made sure the STB light was coming on on teh remote and pressed it just in case. Tried pulling out HDMI and Ethernet, made no difference. Switched it off with the remote control using the only button that worked, waited until I thought the hard drive had stopped then pulled the power out and put it back in, all perfect again. Hope iit doesn’t do it again, its fine now.
March 28, 2015 at 12:25 pm #59563Anonymous
InactiveI’ve got a replacement box waiting for me to pick up at Richer Sounds next week – but I’m wondering if there’s any point?
I’ve had the “freeze” problem happen twice, when I first got the box – about ten days ago. But it seems increasingly unlikely, from what I’ve read here, that it’s a hardware problem that would be solved with a replacement – it sounds rather like an occasional issue that may/may not happen with any box…
So I’m wondering – do you guys think I should replace the box or not? Other than those two occasions when it first froze it seems to be working perfectly.
I’d appreciate any feedback/views!!!

Thanks,
J.
March 28, 2015 at 12:53 pm #59564Anonymous
InactiveJayInBristol – 28 minutes ago »
……………….
So I’m wondering – do you guys think I should replace the box or not? Other than those two occasions when it first froze it seems to be working perfectly.
I’d appreciate any feedback/views!!!

Thanks,
J.
I agree with you – it seems a problem which just cropped up and from the posts here – I think it is an externally caused problem.
I also think there are at least three different problems mentioned in this thread.
1. Full freeze at startup
2. Partial freeze (Volume, Mute and standby working) not necessarly at statup.
3. Freeze after getting multiple network connects/disconnects one after the other.
I actively avoid using the remote just after start-up as it is apparent that the remote processing task is started some time after the picture has appeared.
March 28, 2015 at 12:57 pm #59565Anonymous
InactiveMight be worth it.
Make sure they give you the latest box with TV and STB on the remote control. If those buttons are not on the remote, it is old stock.
March 28, 2015 at 1:07 pm #59566Anonymous
InactiveJayInBristol – 34 minutes ago »
I’ve got a replacement box waiting for me to pick up at Richer Sounds next week – but I’m wondering if there’s any point?
I’ve had the “freeze” problem happen twice, when I first got the box – about ten days ago. But it seems increasingly unlikely, from what I’ve read here, that it’s a hardware problem that would be solved with a replacement – it sounds rather like an occasional issue that may/may not happen with any box…
So I’m wondering – do you guys think I should replace the box or not? Other than those two occasions when it first froze it seems to be working perfectly.
I’d appreciate any feedback/views!!!

Thanks,
J.
I wouldn’t expect the new box to behave differently from the one you’ve got, but as you’ve asked for the replacement would it not be just as well to go through with it? And that way you can see for yourself whether it makes a difference.
March 28, 2015 at 1:39 pm #59567Anonymous
InactiveJamesB – 27 minutes ago » I wouldn’t expect the new box to behave differently from the one you’ve got, but as you’ve asked for the replacement would it not be just as well to go through with it? And that way you can see for yourself whether it makes a difference.
Only reason I’m unsure is that in every other respect the current box is working perfectly, which may or may not be the case with a replacement one – and the problem hasn’t recurred. Though as you say, it might be an interesting experiment…
March 28, 2015 at 1:40 pm #59568Anonymous
InactivePS Richer Sounds didn’t get a replacement in specially btw, it’s just part of their usual re-stock, else I’d feel obliged to swap them over.
April 1, 2015 at 12:52 pm #59569Anonymous
InactiveHi all, havn’t posted anything for a couple of weeks when freesat were looking into this. I havn’t had any lockups since then. The only facility I havn’t switched back on is the auto sleep. I don’t have it connected to the internet and never did have. I switch to standby after watching in the evening and it wakes up at 06:00, so far with no problems since the original 3 or 4 lockups per day. For me it looks as though the problem is over(for now). regards John
April 7, 2015 at 12:26 am #59570Anonymous
InactiveThis is a long-shot, but just wondering if anyone else has had their box lock up today (Monday 6th April)?
This was a first for me – the picture locked while watching the football on BBC1 HD, just leaving a static image and continuing sound. Fixed with the usual hard reboot (off and on at the mains). Previously I’d only had problems when switching the box and TV on in the mornings…
April 15, 2015 at 9:17 pm #59571Anonymous
InactiveI’ve been hit with same lock up problem as previous posts. It happened to me tonight whilst watching Masterchef. The only functionality I have from the remote or box controls are Volume up/down & standby. When switching the box back on from standby, it will either come up with a black screen, or the same channel. I haven’t switched it off at the mains as I currently have it recording things. The problem hadn’t gone away from my previous notification in March, but had been less frequent. Any further advice about correcting issue? I have tried all factory settings reboots, using a timer to power-off the mains, in the hope the box will operate correctly.
April 19, 2015 at 10:14 am #59572Anonymous
InactiveI have finally succumbed to the lock-up problem. Mrs Kroma manually switched our 1000s on this morning and after waiting a little while went to the recording screen. It didn’t populate, the picture-in-picture view of the current channel showed a fraction of the non-zoomed-out image and the standby and mute buttons worked but I couldn’t revive the machine. A switch off and on at the mains cured it. I’m connected to the internet via ethernet and have managed to escape the problem so far. Hopefully a remedy will be on the way!
Kroma
April 30, 2015 at 10:56 pm #59573Anonymous
InactiveI’ve just joined in as I am experiencing the same problem. Has anyone had any help from Humax yet? I’m planning to tackle them tomorrow.
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