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To revert to the previous version would involve producing a firmware version with a later version number for this to happen automatically.
They could recompile it hopefully
Just hoping for something Repassac
The next release will effectively be a partial reversion to the previous version to make it work! Normal practice would be to make the user aware of a software update and give the user a choice of when to update similar to TV software updates.
I’m not sure how large Humax are in the UK and how much autonomy they have. Certainly the South Korean company is very large worldwide. More discussion by Humax with the user community could be hugely to their advantage and limit the guessing game about what’s going to happen next.
Thanks for the response, I have called Humax and they say it is driver issues following the upgrade as they cannot guarantee that any other than Humax branded dongles will work, they continue to support those but unable to test and support any other brands.
I have the impression that it is freesat who will decide on the freetime firmware.
I have the reboots too.
I was hoping to disable the automatic software updates by manually configuring the settings, but clearly those settings don’t affect the automatic process. Worth a try. My update was listed as 20 MAY 2015
the problem is not with Humax but with Freesat. Freest are dragging the once good Humax name through the mud with their updates that have not been tested properly. You have to wonder what testing team Freesat have.
Freesat have replied to my email for advice asking for patience and a seven day wait before contacting them again on the matter. They’re doing all they can liaising with Humax.
I have been on live chat with Freesat and this was their response:
Quote:We have had some issues regarding the Humax update. Humax and Freesat are aware of the issue and they are working together to resolve the issue as quickly as possible. We are asking customers to bare with us during this process, if the problem still continues after 7 days, please get in touch and we should have some more information.So it looks like 7 days without a box.
I just fitted a Humax WiFi dongle and it’s connected up so I’m working again. No shutdowns and just a couple of failed recordings which cut off after a few minutes.
The software update has now been removed from OTA broadcast and IP download.
Please continue to report any issues as Humax Towers are monitoring this thread.
Don’t contact Freesat again for seven days? Are they ‘avin a larf?
Isn’t Freesat a joint venture/consortium run by the BBC and ITV?
Everybody contact BBC Watchdog now and let them know what is happening.
Some hot irons applied to the executives will get far quicker results than waiting for the geeks and hobyists to sort something out.
A rollback should be instigated now. So the version number has to be dealt with, so what.
This is crap.
What puzzles me is why some owners are having this problem whilst others are not?
Touch wood – my 1000s (which has received the update) is currently acting like a well brought up child at a bible reading class? Go figure!
Jonko – 3 minutes ago »
Don’t contact Freesat again for seven days? Are they ‘avin a larf?
Isn’t Freesat a joint venture/consortium run by the BBC and ITV?
Everybody contact BBC Watchdog now and let them know what is happening.
Some hot irons applied to the executives will get far quicker results than waiting for the geeks and hobyists to sort something out.
A rollback should be instigated now. So the version number has to be dealt with, so what.
This is crap.
If you knew what you were talking about you would know freesat is a separate ring fenced company (not for profit) from the BBC and ITV. Complain to watchdog all you want, it wont make any difference. No one has said it’s going to take 7 days to sort it out. Barry has already posted the update is being pulled. Give Humax a chance to sort something out.
FYI. Latest update from Freesat:
Quote:Hello Keith,Thank you for your email with regards to the technical difficulties you are currently experiencing.
We are aware of an issue that has been causing the Humax box to reboot after a software update to 2.02.34.
We are currently working very closely with Humax to try to determine the cause of the issue so we can resolve it as quickly as possible.
I would like to apologise for any inconvenience this has caused, we appreciate your continued support and patience on this matter whilst our investigations are underway.
If you would like to email us back after 7 days, we should have further information to advise you on the best method to bring this issue to a positive conclusion.
Thank you again for your continued patience and support.
Kind Regards
James
Freesat Customer Team
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