Hi all. I had an old Humax years ago, then went to Sky for a while but got cheesed off with their service and the boxes conking out after 2 years so recently purchased an HDR 1000s box.

I had forgotten about all the problems I used to have with updates and loss of subtitles and the like – silly me.

Several hours (researching problem and figuring out how to update), £20, one new USB stick and one new HDMI cable later I at last have picture and sound back.

Thank you so much for all the info on this topic – without it I would not have been able to fix the problem. But I mirror several comments on here – in this day and age it seems ridiculous that we have to go to these lengths to get a product to work very basically!

One quick question – replacing the HDMI cable after I sorted the picture problem out gave me back the sound, does that mean the old cable is now faulty or is it just a gremlin in the box that decided it wanted a new one?

ataboy – 11 hours ago  » 

Would 3.00.20 help??

Humax model: HDR-1100S

Software: UKSFAA 3,00.18

TV model: Samsung UE40H7000ST

Connection: HDMI

As no-one else has posted the issue, only way to find out is try it out. If it helps I have 3.00.20 and haven’t found any problems.

Hi, I too have the HDCP error message, however there’s maybe a bit more of a backstory in this instance.

Firstly, my TV is about 3 years old and is a Sony Bravia KDL40EX402

About a week ago the user interface started to drag on my HUMAX box, then froze completely. I followed the usual recommendations (unplug, factory reset etc), but to no avail. In desperation I downloaded the latest firmware and reloaded. Oddly, the version I was flashing was EXACTLY the same as the one the box already had installed.

Nevertheless, this ‘upgrade’ fixed the issue – perhaps the previous upgrade was somehow corrupted? seems unlikely though.

Anyway, this morning I put on the TV and experienced the same problem everyone else on this thread seems to be having. Rather than extensively trouble shooting, I simply plugged the new HDMI cable from the Humax directly into the TV ( and not through the video amp) and, when this didn’t work I did another factory reset and a system reinstall – I actually still had the USB handy from the last one.

Still no joy. The box powered up to the splash screen, but as soon as the res tried to go up to 1080i it crapped out. Non HD channels still work, but it looked ugly. Just when I was considering packing it away and going back to Sky it suddenly started working again – a full 20 mins after being restarted.

I’m assuming the fix here is to apply the beta, but the interface is a bit sluggish as is – do I really want a more unstable version running that may be even more buggy? Advice appreciated.

Cheers

I have the beta, no issues at all.

That sounds promising – might give it ago if/when this happens again.

grahamlthompson – 2 weeks ago  » 

ataboy – 11 hours ago  » 

Would 3.00.20 help??

Humax model: HDR-1100S

Software: UKSFAA 3,00.18

TV model: Samsung UE40H7000ST

Connection: HDMI

As no-one else has posted the issue, only way to find out is try it out. If it helps I have 3.00.20 and haven’t found any problems.

With the update due soon, I thought I’d wait until then. Just checked and it’s ready, so I updated. At least I tried to, but the download has stalled at 28%. There’s a helpful button for “Cancel software update” but does nothing.

There’s also a warning not to switch off or disconnect the box until the software is downloaded completely. Catch-22. Any ideas? As it hasn’t fully downloaded, am I safe to switch off the box?

EDIT: I did it anyway and it rebooted OK. At least I know I can pull the plug if the download fails again.