Martin Liddle – 44 minutes ago  » 

BlackGhost – 46 minutes ago  » 

Is anyone else with this issue also seeing lots of ‘No programme Information’ entries in the EPG – usually not so much for the current day’s guide but often with upcoming days? I don’t know whether it could be linked but I’ve been seeing it a fair bit as long as I’ve owned the box. It seems to be worse when tuned to certain channels more than others but I could be wrong on that as the programmes with no information listed do usually get populated if I wait a few minutes.

Are you confident that your box is tuned to a single transmitter?

I think so but I tried a manual tune to the single transmitter and it made no difference.

I have recently bought a Humax FVP 4000T and, despite installing the latest software update which claims to have addressed this problem, I immediately found my schedule listing disappeared. I rang Humax and was told to remove a channel I did not watch from the channel list. The schedule listing magically reappeared but it was not known why this worked! I have just lost my schedule again so removed another channel and the list reappeared again. Spooky!

I am generally disappointed with the user friendliness of the unit compared to my old Fox-T2 and may think of exchanging the unit for another make since there are clearly numerous problems with the 4000T.

I may, and I stress may, have found a decent work around for this problem. Since the schedule loss always seems to happen at night, I decieded to disconnect both my FVP4000Ts at night, not by pulling the network cable but by getting the router to do the work.

To do this I first gave the boxes static IP addresses. Next I created an access rule in the router that denied botth FVP4000Ts any internet access. I then created a schedule that only activated the rule between midnight and 8.30am. With all this done, I can still use the catch-up services up till midnight, and can see and access either box from elsewhere on my network at any time – because the router is only stopping external access at night.

It’s been several days now and the schedules are still intact.

Not all routers are equal and it may be easier or harder to do on some than on my Brightbox 2.

Another day and a totally empty schedule. disconnect and reconnect power resolved it but we really shouldn’t need to do fiddles like this.

Any word on the latest attempt at software?

I see from the administrator, Barry, that the programme search option is being worked on. What news on the empty schedule problem? Is that being worked on? It is the most irritating fault in the unit and I wonder if it is grounds for a return of my unit for a refund. That is how stongly I feel about it. Please tell me a solution is imminent.

Wow, that was quick!! Thanks, Barry, I look forward to the problem being resolved soon.

I have only just found this forum, having been re-directed from the hummy.tv forum. My fourth forum since using Humax devices 🙄

Basically the 4000T is great, once I overcame the switch-on problem that bugged me for months, now all sorted. I previously had (still use) 9200T and 9300T machines but the 4000T is far superior. A few glitches now and again but I’d rather have a 4000T with a few glitches than not have a 4000T.

Back to subject : I too have this particular schedule display problem but there’s a lot to read to get up to speed (hate the phrase but it’s apt)

When my recording schedules disappear, normally leaving 5 or 6 showing out of around 45 or so, powering off and on again fixes it.

I do not like factory resets on any kit due to often having to start over again with preferred settings.