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Why is nobody talking about this ?
It’s not compatible with my and I’m guessing, most people’s phones.
Recently bought the Aura for the ability to set recordings remotely. Without the app I don’t believe I can do this. Or is there a workaround ?
Which phone do you have? The aura app works with iOS, and android phones/tablets.
A Samsung Galaxy X Fold 3 running Android 13.
Play store gives me this …..
[attachment=98091,2234]
The iOS version is working with the latest version 16.4 beta 2, so perhaps the android app needs to be updated.
Are these forums monitored by official sources ?
Kip – 1 hour ago »
Are these forums monitored by official sources ?
I certainly wouldn’t rely on it; notify Humax of the problem directly. My impression is that the volume of complaints they get about an issue has some influence on what they are prepared to do about it.
Finally found a valid address and email them.
For a large tech firm, their online presence is awful.
Littered with invalid email addresses and compromised shadow websites. Much of which are set-up for phishing.
Spent an age deleting chinese meal and product websites and emails after an original attempt to contact them.
Kip – 2 hours ago »
Finally found a valid address and email them.
For a large tech firm, their online presence is awful.
This page on the Humax UK website has the details https://uk.humaxdigital.com/contact-us/
Managed to sidelod the apk.
This may well be sorted now as it appers to be working on my phone.
[attachment=98105,2235]
After having a moan at them I’ve been offered a beta of the app and an invite to be involved in the review process.
Problem is I’m new to the product and as such, wouldn’t know what specific issues the original app might have had.
My only issues at present relate to the remote features. I can can schedule recordings (for individual or series) and that’s about it.
Not that I was expecting anything further, as that’s basically what my Virgin Media box could do and as such that’s fine.
However, I’m now learning that there should be some way of viewing my recorded content on my registered android phone remotely. This I’ve not yet managed.
What should I be able to do with this magic box that I have yet to master ?
What features regularly fail people ?
You can view your recorded content on your phone, after you have downloaded it to your phone.
You can also watch live TV on your phone, whilst connected to the same Wi-Fi as your aura.
I find that I constantly have to re add my Aura as the app (iOS) seems to keep forgetting it. Just re-added mine now, went to look at the guide it it says my Aura is not associated with the app even though I literally just added it!
Population of the guide is painfully slow.
No way to remove channels you don’t need or ability to create a favourite list like you can with the Aura’s guide.
brian – 1 hour ago »
You can view your recorded content on your phone, after you have downloaded it to your phone.
You can also watch live TV on your phone, whilst connected to the same Wi-Fi as your aura.
Can I download it remotely ?
…. The second facility I can’t imagine using as I have a TV in every room I might require to watch one.
Harters – 32 mins ago »
I find that I constantly have to re add my Aura as the app (iOS) seems to keep forgetting it. Just re-added mine now, went to look at the guide it it says my Aura is not associated with the app even though I literally just added it!
Population of the guide is painfully slow.
No way to remove channels you don’t need or ability to create a favourite list like you can with the Aura’s guide.
Now those, are annoying issues.
Kip – 1 week ago »
Why is nobody talking about this ?
It’s not compatible with my and I’m guessing, most people’s phones.
Recently bought the Aura for the ability to set recordings remotely. Without the app I don’t believe I can do this. Or is there a workaround ?
Works fine on my Pixel 6.
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