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Hi,
I don’t know if someone has messed somehow with the settings, if they have I can’t find out how to get back. The design of my schedule, YouView, and every element of my Humax controls changed this evening. The new design, with BT logo, is white on blue and very hard to read. I really don’t want to learn a new menu structure, and in any event my eyes can’tcope with the reduced contrast.
Does anyone know how I can get back to the standard settings? I would factory reset but I’m loth to lose my recordings unless I know the solution will work. Grateful for help as box now pretty much unusable.
Thanks!
Evan
evanmjones – 24 minutes ago »
The design of my schedule, YouView, and every element of my Humax controls changed this evening.
I think you have posted in the wrong Forum. This is the the forum for the HDR-2000T Freeview box; I suspect you have a T2000 Youview box. Hopefully a moderator will move the post. My guess is the change is due to a software update and it will not be easy to go back but wait for someone with more Youview experience to answer.
Welcome to our Forum
Thread moved to correct area.
As Martin has stated it would appear you have received the major UI update.
You could try the high contrast setting accessed via Settings, Appearance – see if that is a better solution for you.
Hi. thanks for the correct area
Yes, major downgrade last night. Spoke wiht YouView support last night who also put me the way of accessibilitiy settings so transparent background off; high contrast on; and the guide at least is a lot better. I’ll try it for a couple of days but if I can’t get on with it I’ll take it back to the shopWhich kind of raises an interesting issue. I bought it 18 months ago because I’d tried humax before and thought that the UI was brilliant. I particularly thought it was great as I have a minor form of dyslexia and havig very distinct writing is key for me. It’s also key for people with visual disabilities. If youview change the box so it’s unusable surely I should be able to get my money back off them…. or off Humax? Sems a bit unfair to take it back to John Lewis, it’s not their fault an arrogant sod somewhere decided to impose their view on every single customer.
I wish they would give you an option to update when it is so cmpletely different visually.
I much prefer the previous settings and display of guide, recorded programs and schedule.
I can see no way of opting back to the simple listings so guess once updated you are stuck with it.
tellboy – 8 hours ago »
I wish they would give you an option to update when it is so cmpletely different visually.
I much prefer the previous settings and display of guide, recorded programs and schedule.
I can see no way of opting back to the simple listings so guess once updated you are stuck with it.
Youview have now finally ditched flash and moved to HTML5. In addition most of the platform is now cloud based rather then residing on your box. This allows Youview to come up with this new UI and in theory it also allows them to make changes much quicker, sort out bugs and add new features. They reckon these types of changes can now be done in days not months.
This is the new face of Youview, there is no going back so if you aren’t happy then I’m afraid you will need to look elsewhere. Having said that other platforms will be following this route too. Sky have already done so with SkyQ and so has Virgin.
I think it is really horrible. Rather like the dreaded windows 10 with the awful tiles. Much preferred the listing style for the list of programmes recorded – so could easily see everything at a glance..
Wish there was an option to toggle to the listing rather than the tiles
Don’t mind the rest of the upgrade – but for the recorded programmes it is awful
Sorry, feeling a bit grumpy!
CJ45 – 4 hours ago »
I think it is really horrible. Rather like the dreaded windows 10 with the awful tiles. Much preferred the listing style for the list of programmes recorded – so could easily see everything at a glance..
Wish there was an option to toggle to the listing rather than the tiles
Don’t mind the rest of the upgrade – but for the recorded programmes it is awful
Sorry, feeling a bit grumpy!
Love Windows 10 BTW. BT haven’t released this update to their PVRs yet. The have just released it to their small Youview receiver only models which they are using as a Beta test. They have seen the adverse publicity from TalkTalk customers who got the update in December and from people like yourself.
They are hoping to deliver a bug free user friendly version to their PVR customers when they consider it to be fit for purpose.
OK, lived with it for a few days now and while it’s definitely a downgrade, particularly the “recorded programmes” part which while prettier to look at has made it harder to find recorded programmes, I’ll live with it. What now bothers me is when will it just change again? One day I’ll come home and find my box doesn’t work. Again. Must find a way to stop that.
When I first got sight of this a few Months ago (in error I might add) I said then it would get slated.
A quick glance in other places for comments and it would appear it has not been received with universal approval.
IMHO FreeviewPlay is the better option.
I’ve never experienced an update (of any device) destroy so many good features in one swoop.
The recordings menu is a pictorial shambles and deleting a programme you’ve finished watching when it’s part of a series now entails the chore of having to go back into the series to trawl through all the episodes until you find it again to delete it.
Call me old fashioned but updates should make things better, not worse.
Designed and authorised in my opinion by buffoons.
I managed to delete a whole recorded series instead of just the single one I had just watched.
You can skip through a recorded program in 60 second intervals but before you could enter the number of minutes to start from. I used to use that a lot.
When you want to go to MyTV the recorded programs it now needs much more use of the navigation button to get there when it should have been the default option instead of Guide.
You can access Guide with your remote button but not your recordings..
It is a mess .
tellboy – 28 minutes ago »
I managed to delete a whole recorded series instead of just the single one I had just watched.
You can skip through a recorded program in 60 second intervals but before you could enter the number of minutes to start from. I used to use that a lot.
When you want to go to MyTV the recorded programs it now needs much more use of the navigation button to get there when it should have been the default option instead of Guide.
You can access Guide with your remote button but not your recordings..
It is a mess .
Perhaps that is why BT Youview have yet to roll this out to their PVR models. They have rolled it out to their small zapper boxes (which can’t record programmes) but not the PVRs. The can’t fail to have noticed all the adverse publicity from the Youview and TalkTalk forums unless they are blind or just don’t care.
I have BT Youview (the outgoing UI) and I would be more than happy if they left that just as it is. I suspect they have seen all the problems and criticisms Sky have experienced with SkyQ and thought – why don’t we do that. 🙄
Bad as the outgoing UI is it seems they have excelled themselves by coming up with something a lot worse (yet to see it for myself!
gomezz – 7 hours ago »
Bad as the outgoing UI is it seems they have excelled themselves by coming up with something a lot worse (yet to see it for myself!
I’ve only seen screenshots and promos myself. However, on reading the Youview forums it appears plenty folk aren’t happy. The recordings section and deleting a recordings is apparently a bit of a dogs dinner.
Let’s hope BT are working on improvements hence why the full release has been held back.
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