sub-titles out of sync

Forum Forums Freeview HD HDR 1800T, 2000T sub-titles out of sync

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  • #17833
    Anonymous
    Inactive

    Hello,

    My HDR2000T has started to give sub-title sync problems when playing recordings. What happens is the speech sub-titles are shown long before the actual dialogue is spoken – and I mean sometimes more than 10 seconds – by which time a lot of other words have been spoken by the main characters. You can imagine the confusion this causes. This problem does not happen when watching the programs ‘live’, so it can’t be in the transmission.

    However, I have now decided to replace the device with a new one, and would like to know how to copy all the folders containing saved recordings from one machine to the other. I can insert a USB stick and through the Media button I can choose between HDD and USB. But when I select USB I can’t open it or do anything with it.

    I’ve tried contacting Humax but had no reply! So if anyone can help I’d be eternally grateful.

    Thanks,

    Bob Jury

    Hampshire

    #69786
    Anonymous
    Inactive

    I have come across this subtitle problem on a 2000T. If you are replacing the device (2000T) with a new one (2000T) I don’t think this will solve the problem.

    HDD->USB. If the USB is empty you might not be able to open it. Is the USB device formatted? (with a 2000T NTFS is probably OK as is FAT32).

    Have you tried to copy anything to the USB? (Media, <select programme or folder>, OPT+, Move/copy) select the USB stick as the destination and see if it copies.

    If you then follow your original steps you ought to find the the programme you copied on the USB (eventually).

    Note that you are only supposed to be able to copy Standard Definition programmes. If you try and copy High Definition they will not be playable on another machine. There is a way around this but you will need to go to http://hummy.tv/forum/ to discuss this.

    #69787
    Anonymous
    Inactive

    The subtitle sync problem can be fixed on the fly by pausing the playback, stepping it back a few seconds and then starting the playback again. The subtitles should now be in sync and will remain in sync for that session.

    #69788
    Anonymous
    Inactive

    The 1000s is really good with subtitles, the 2000T less so. I have the same issue from time to time. However, if you follow the suggestion made by Paulius55 this should solve the issue – for that programme.

    #69789
    Anonymous
    Inactive

    Thanks very much Paulius55 and Faust. I’m not able to try it out until later this evening but I’ll let you know here how I get on.

    EEphil – Thanks for your reply re copying – I actually received the same instructions from Humax Support, who told me to first format the USB as FAT32, which I did on the PC. But when I tried copying I was told that there was not enough space available on the USB(488Mb!). I then tried NTFS but with exactly the same result.

    #69790
    Martin Liddle
    Participant

    bobjury – 4 hours ago  » 

    Thanks very much Paulius55 and Faust. I’m not able to try it out until later this evening but I’ll let you know here how I get on.

    EEphil – Thanks for your reply re copying – I actually received the same instructions from Humax Support, who told me to first format the USB as FAT32, which I did on the PC. But when I tried copying I was told that there was not enough space available on the USB(488Mb!). I then tried NTFS but with exactly the same result.

    So how big is the file you are trying to copy?

    #69791
    Anonymous
    Inactive

    I can’t tell. It’s just a normal 30 min program that I recorded.

    #69792
    Martin Liddle
    Participant

    bobjury – 1 hour ago  » 

    I can’t tell. It’s just a normal 30 min program that I recorded.

    If it is SD then depending on the channel it was recorded from and the bitrate used it could easily be bigger than 500MB. If it is HD then I would expect it to be bigger than 500MB.

    #69793
    Anonymous
    Inactive

    Wow! Then I guess using a USB stick is out of the question. Thanks for that, and for stopping me wasting any more time.

    Taking advantage of your expertise, if I may, the whole purpose of the exercise is to copy/move recordings from this machine to a new one. Can I assume from what you have said that I could simply connect the USB socket of the old to the new and then go through the copy procedure, so that the new recorder would receive and store the selected folders/recordings with no problems?

    Thanks again.

    #69794
    Martin Liddle
    Participant

    bobjury – 25 minutes ago  » 

    Wow! Then I guess using a USB stick is out of the question.

    You need a USB stick of reasonable capacity but 8GB USB memory sticks are on sale on ebay for less than £3 delivered and USB memory sticks as large as 512GB are available.

    Taking advantage of your expertise, if I may, the whole purpose of the exercise is to copy/move recordings from this machine to a new one. Can I assume from what you have said that I could simply connect the USB socket of the old to the new and then go through the copy procedure, so that the new recorder would receive and store the selected folders/recordings with no problems?

    That will not work for at least two reasons:

    The content is all encrypted with a key that is unique to the Humax that made the recording and will only play back on that machine (with the proviso that SD recordings copied to USB storage will have the encryption removed).

    With a USB cable joining two Humaxes together neither box will present itself as a USB storage device so no copy is possible.

    #69795
    Anonymous
    Inactive

    Thanks Martin. I’ve just ordered a 64GB from eBay, delivered free one day this week. Here’s hoping…

    #69796
    Anonymous
    Inactive

    bobjury – 21 minutes ago  » 

    Thanks Martin. I’ve just ordered a 64GB from eBay, delivered free one day this week. Here’s hoping…

    If you have purchased from eBay then do check that the advertised storage is accurate as there have been well documented instances of these being bogus.

    I have copied lots of material from my 2000T to a USB thumb drive. However, you won’t be able to put them onto your new machine but just play them from the storage drive.

    #69797
    Martin Liddle
    Participant

    Faust – 32 minutes ago  » 

    I have copied lots of material from my 2000T to a USB thumb drive. However, you won’t be able to put them onto your new machine but just play them from the storage drive.

    Why wouldn’t you be able to put SD content onto the new machine?

    #69798
    Anonymous
    Inactive

    Martin Liddle – 2 hours ago  » 

    Faust – 32 minutes ago  » 

    I have copied lots of material from my 2000T to a USB thumb drive. However, you won’t be able to put them onto your new machine but just play them from the storage drive.

    Why wouldn’t you be able to put SD content onto the new machine?

    I can’t see any way to load it onto the internal HDD for keeping permanently. It can play the material from the USB stick but that’s it.

    #69799
    Barry
    Moderator

    Faust – 1 hour ago  » 

    Martin Liddle – 2 hours ago  » 

    Faust – 32 minutes ago  » 

    I have copied lots of material from my 2000T to a USB thumb drive. However, you won’t be able to put them onto your new machine but just play them from the storage drive.

    Why wouldn’t you be able to put SD content onto the new machine?

    I can’t see any way to load it onto the internal HDD for keeping permanently. It can play the material from the USB stick but that’s it.

    Highlight the programme(s) on the usb drive, press opt+ for options including Move/Copy

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