Retune problems – loss of channels

Forum Forums Freeview SD PVR 9150T, 9200T, 9300T Retune problems – loss of channels

  • This topic has 19 replies, 4 voices, and was last updated 13 years ago by Anonymous.
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  • #13881
    Anonymous
    Inactive

    I read on the forum that someone with a Foxsat has the same problems as I have with my PVR 9150T. I appear to have lost several channels including ITV3, 5USA and various others. I have started retuning from scratch (as advised) with different chains but none is picking up the missing channels. I used to tune in on (in order) 34,32,29,30,37 or 33 but since the changeover I now have 100% signal and quality on Ch.22,24,27 and 28, each of these giving me some of my channels eg BBC 1 & 2 are on 24, ITV 1,2 & Chs. 4,5 are on 27 and Pick and Dave are on 22 whilst Film 4 comes from 28. I am sure I used to have 99 TV channels out of the 999 shown in the installation box for saving but now have 85. Can anybody help please? I have tried virtually every chain on the manual retune but still end up with the above.

    #39683
    Barry
    Moderator

    Have you tried the retune instructions as per the last time you had problems, as it appeared to fix it for you then:

    Link to thread

    #39684
    Anonymous
    Inactive

    Janof DP – 3 hours ago  » I now have 100% signal and quality on Ch.22,24,27 and 28

    You need to also tune to 25

    For the reason why you need 25 use the link within the link of Barry’s post

    #39685
    Anonymous
    Inactive

    Thanks Barry. You’ve come up trumps as usual. Managed to do the total retune again this morning. On my previous manual retunes yesterday I didn’t delete all the channels first – I went through the removing the aerial route to get to the point where no channels were found and started from there. I don’t know why that made a difference but it obviously did. However, I am still missing ITV3 on channel 10 – at the moment it is in the 800 group and I know I read somewhere what you do to get it to 10 but for the life of me I can’t find it this morning. Can you possibly spare this old lady another couple of minutes to remind me please? I promise to print off all the instructions this time in case it happens again after our long vacations away from home when we obviously miss some of the updates etc.

    #39686
    Anonymous
    Inactive

    Thanks Barry. You’ve come up trumps as usual. Managed to do the total retune again this morning. On my previous manual retunes yesterday I didn’t delete all the channels first – I went through the removing the aerial route to get to the point where no channels were found and started from there. I don’t know why that made a difference but it obviously did. However, I am still missing ITV3 on channel 10 – at the moment it is in the 800 group and I know I read somewhere what you do to get it to 10 but for the life of me I can’t find it this morning. Can you possibly spare this old lady another couple of minutes to remind me please? I promise to print off all the instructions this time in case it happens again after our long vacations away from home when we obviously miss some of the updates etc.

    #39687
    Anonymous
    Inactive

    Janof DP – 33 minutes ago  »  However, I am still missing ITV3 on channel 10 – at the moment it is in the 800 group and I know I read somewhere what you do to get it to 10 but for the life of me I can’t find it this morning.

    What this means is that you have not exactly followed the manual retune instructions. You will need to try again.

    http://myhumax.org/forum/topic/week-old-9300t-and-epg-wont-fill-up-for-week#post-7097

    The channel numbers that you need are 25, 22, 24, 27 and 28.

    #39688
    Anonymous
    Inactive

    I’m beginning to pull my hair out !!!! Thank you Luke for your input and I did indeed try yet again – for the at least the 3rd time – but still my ITV3, 5+1, 5*, 5 USA, ITV2 + 1 and probably others are up in the 800s. I do search manually on 24,27,25,22,28 (not 21 as I don’t have HD) and I’ve tried with the network search on both “enable” and “disable” but all to no avail. I’ve read the instructions and believe I have followed them to the letter so just do not know what else I can do. I read the Humax manual for editing channels in section 9, but don’t know what that is all about so I am still asking for help please.

    #39689
    Anonymous
    Inactive

    Network search must be disabled. If you are getting channels in the 800s then you are not following my instructions to the letter. All I can say is follow my instructions to the letter, don’t miss anything out and don’t add anything.

    Removing the aerial during a search does nothing for a Humax.

    #39690
    Anonymous
    Inactive
    Quote:
    On my previous manual retunes yesterday I didn’t delete all the channels first – I went through the removing the aerial route to get to the point where no channels were found and started from there.

    Quote:
    I’ve tried with the network search on both “enable” and “disable” but all to no avail.

    From your own words in post #4/#5 and #7 you are not following my instructions. I’m assuming that your channel selection is correct and there are no peculiarities with your transmitter.

    #39691
    Anonymous
    Inactive

    I’m sorry, but I have just retuned yet again. I can assure you I am following the instructions as given in the link. I have the network search disabled and I have searched each channel number as obtained from the digitaluk web site for my post code ie 24,27,25,22,28. I have not missed anything out and I haven’t added anything in.

    The removal of the aerial and powering off and then on of the receiver before replacing the aerial was part of the method originally given to me by Humax some years ago. Obviously the aerial was replaced when the search actually took place. I haven’t done this when following your instructions – I was just mentioning that I had previously used this other method, albeit to no avail.

    #39692
    Anonymous
    Inactive

    And have you still got channels in the 800s?

    When you have deleted all the channels and saved the result do you get a “No channels are available….” message?

    #39693
    Anonymous
    Inactive

    Yes. As I said I followed your instructions to the letter. After my last note I went and tried it again, no difference; so I did a default reset and then started over yet again. Now I have the channels in the right place at last. However, they are all saying that they are unavailable or scrambled……………. However, I now do not have any 800 numbers, so I suppose that’s something. What else can I do please? Any more ideas?

    #39694
    Anonymous
    Inactive

    The instructions have been used by hundreds of people with complete success, they have even been copied onto Amazon by somebody called Alan as his own work. I have just followed my instructions while retuning one of my own boxes, they are not in question.

    If you are getting the ‘unavailable or scrambled’ message and you do not have good versions of those channels in the 800s then you have a reception problem or you are manually tuning to the wrong transmitter. Have you checked that the transmitter that the aerial is pointing at is the one you’re tuning to? Did you allow the Automatic Search during the Default Setting process? Have you done an Automatic Search, what is the result of an Automatic Search?

    #39695
    Anonymous
    Inactive

    I’m sorry if you think I’m questioning your instructions because I am not. I realise hundreds of people have found them useful as have I in the past. It’s just that I am becoming frustrated with the fact that for some reason I’m not being successful this time and am not sufficiently able to sort out why on my own. In answer to your questions – I have used the transmitter that was quoted to me on the digitaluk site after putting in my postcode and no I haven’t done an automatic search at all. I will try that tomorrow after doing another default! Thank you for your help and I’ll let you know the outcome.

    #39696
    Anonymous
    Inactive

    If you are not getting a usable signal from the transmitter stated on the DigitalUK web site (presumably the one with UHF channel numbers stated in previous posts) then you have to check if your aerial is pointing at another transmitter. On the DigitalUK web site there are compass bearings to the available transmitters from your location, have a look at your aerial and try to estimate it’s compass bearing. If you don’t have a compass then remember the sun (if we ever see it) is due south (180deg.) at midday.

    Another thing you could do is an Automatic Search, if you don’t get any channels in the 800 range then leave it at that. If the Automatic Search picks up plenty of usable channels, 800s or correct channel numbers, then from that UHF channel information somebody in your area may be able to tell you the most suitable transmitter for you.

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