Problems recording two part programs

Forum Forums Freeview HD FVP 4000T, 5000T Problems recording two part programs

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  • #19770
    Anonymous
    Inactive

    Hello to everyone here.

    I would like to ask if anyone has experienced the problem I have.

    My FVP 4000T has a problem when a show is split into two parts.

    For example, on several channels a program is show in two parts, with a short news update between the two parts. If I select the first part to record, the second part (after the short program) is not selected or recorded. If I try to manually select the second part of the show, I am unable to mark it for recording.

    It seems the only workaround is to set manual timings. I wonder if anyone has experienced this problem ? Any help would be appreciated.

    #85240
    Anonymous
    Inactive

    Have you actually experienced the failure of the second part or are you just assuming that the second part won’t be recorded because the timer/record icon is not appearing (as you would rightly expect it to)? The fact that you cannot select the second part to record suggests that the timer is already set.

    I have not experienced this type of recording failure myself.

    #85241
    Anonymous
    Inactive

    Thanks for the reply.

    The second part is not highlighted for recording and does not record.

    I am unable to mark the second part for recording.

    I contacted Humax and their answer was to perform a factory reset, which did not stop this happening !

    #85242
    Barry
    Moderator

    Welcome to our Forum :-)

    I bet the problem lies with the broadcaster not identifying the split programme with correct crid coding…

    Can you give an example?

    #85243
    Anonymous
    Inactive

    I have just trawled through the epg and the only split programs I have found are movies on Channel 5. Selecting any of them to record results in both parts being correctly highlighted (for recording) in the epg.

    I suspect that the issue you have encountered has been down to the broadcaster and not your box.

    #85244
    Barry
    Moderator

    There are others eg

    itv 4, Sony Movie Channel.

    #85245
    Anonymous
    Inactive

    Barry – 8 minutes ago  » 

    There are others eg

    itv 4, Sony Movie Channel.

    I am sure there are loads, I just didn’t want to search that deeply lol. I am still inclined to think it is a broadcaster issue and not a fault of the box.

    Ps I have just checked on ITV (Jaws) and Sony (Enemy of the State) and both recordings set correctly according to the epg.

    #85246
    grahamlthompson
    Participant

    Workaround is set a manual recording for the second part, when the broadcaster fails to identify it as a split event.

    #85247
    Anonymous
    Inactive

    I have had this a few times, where the epg does not indicate that all of the series is set to record, despite series link having been chosen. Selecting the missing (tonight's) episode will not allow one to set a timer. However, cancelling and the re selecting works. As you can see from my pic (taken before I cancelled and reset) the icon shows a series recording was set previously.

    [attachment=65695,981]

    #85248
    grahamlthompson
    Participant

    SSThing – 57 minutes ago  » 

    I have had this a few times, where the epg does not indicate that all of the series is set to record, despite series link having been chosen. Selecting the missing (tonight's) episode will not allow one to set a timer. However, cancelling and the re selecting works. As you can see from my pic (taken before I cancelled and reset) the icon shows a series recording was set previously.

    [attachment=65695,981]

    A split event is a single programme that isn’t transmitted in one part.

    Frequently to show a evening news bulletin.

    This requires the broadcaster to code the crid codes indicating a split event.

    That’s different to a series recording where once an event (a episode) is recorded the box schedules the next episode.

    #85249
    Anonymous
    Inactive

    I have used my example to confirm the op’s claim that, despite being set, the epg nor the schedule indicated that the 2nd part of a split or an episode in a series would be recorded and that it was not possible to select the affected part/episode from the epg to set an individual recording event. Despite this having happened to me previously, the affected episode did in fact record correctly.

    #85250
    grahamlthompson
    Participant

    SSThing – 1 hour ago  » 

    I have used my example to confirm the op’s claim that, despite being set, the epg nor the schedule indicated that the 2nd part of a split or an episode in a series would be recorded and that it was not possible to select the affected part/episode from the epg to set an individual recording event. Despite this having happened to me previously, the affected episode did in fact record correctly.

    Which is because the broadcaster screwed up not the box. You can convert the first part recording to a manual one and extend the recording time to cover the end of the second part.

    It’s the classic garbage in/ garbage out situation.

    You should complain to the broadcaster who are using personnel not trained as to how to code a split event. If you can find one in advance it’s possible to look at the CRID codeing.

    Nobody doubts the OP we have seen this many times on both Freeview+/Freeview Play and Freesat boxes. Freeview and Freesat use the same crid system to enable accurate and series recordings.

    Unfortunately they often get the codes wrong. No recordings of The Voice took place on Sunday evening on ITV-HD no doubt due to similar failures at ITV to modify the codes to cope with the cancellation of Ant and Decs programme.

    BBC 1 HD recently made a right pigs ear of the BBC HD Shetland series.

    #85251
    Anonymous
    Inactive

    Which is because the broadcaster screwed up not the box.

    .. is exactly the point I made in the 2nd post :-)

    #85252
    grahamlthompson
    Participant

    SSThing – 19 minutes ago  » 

    Which is because the broadcaster screwed up not the box.

    .. is exactly the point I made in the 2nd post :-)

    It was your affected episode that I posted about. Split-Event recordings are rarely part of a series, usually a one off movie that the broadcaster doesn’t consider part of a series. There is generally no episodes and therefore no series recording codes. It’s a one off event, with a break in the middle.

    If the broadcaster considered the first part of the movie as Episode 1 and second part as episode 2 (same series CRID different episode CRID) it would be a two episode series that would record both in a series folder. The reservation would hang around for 13 weeks (unless manually deleted) and then auto delete.

    #85253
    Anonymous
    Inactive

    BBC 1 HD recently made a right pigs ear of the BBC HD Shetland series.

    Ah! So that’s why one of the episodes was missing. Fortunately I spotted it and binge-watched the series while I could still catch the missing episode on iPlayer.

    On the subject of split recordings, I wish that the broadcasters did treat them as a series, that way both halves would be together in one folder, instead of about six recordings apart as ‘A Walk Among the Tombstones’ on ITV was recently.

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